Please help, bluetooth system is locked?

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Old 12-14-2006, 08:33 PM
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Please help, bluetooth system is locked?

I just purchased an 06 Acura Tl and while trying to setup up bluetooth, it says the system is locked please enter the 4 digit passcode. This code is not any cody that I have tried. The dealership told me that the would need the car for a whole day possibly 2 to fix this problem. Also I have already tried unhooking the negative battery terminal with no luck. I have tried pretty much every normal code ie:0000,1111,1234,7890. Any help would be great.

Thank you in advance.

Matt
Old 12-14-2006, 08:48 PM
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Sorry I didn't know the bluetooth system could be locked. You've tried the radio code? That's the only thing I could think of. The bluetooth system is linked to the radio.

Dave
Old 12-14-2006, 08:51 PM
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just say "0000" and it should ask for it on your phone and then enter the same thing...
Old 12-14-2006, 08:52 PM
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That is the same thing that everybody said at Acura. I have tried the radio code and the navi code and no luck. Also you have to speak the code not type it in.

Matt
Old 12-14-2006, 08:58 PM
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when i say 0000 it says "0000 is incorrect"

matt
Old 12-14-2006, 09:23 PM
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if you have the owners manual handy check page 172. if not try this. press and release talk, say "system",the option for clearing the system is here. say "clear" it will tell you that all phones, numbers and passcodes will be cleared and it may take up to 2 minutes say "yes" then say "O.K."

j2
Old 12-14-2006, 09:42 PM
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Ok here is the deal. When I hit the phone button immediately it says system is locked. On page 164 in the manual it says you can enter a 4 digit passcode to enable security. each time you start the car the passcode has to be said to enable the link.

J2bates, I tried what you said and all the available commands are : enter the 4 digit passcode, cancel, go back, and hands free help. If I say hands free help she just repeats "please enter 4 digit passcode"

Matt
Old 12-14-2006, 10:14 PM
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I never tried the lock feature but I thought it could help. You said you disconnected the battery but try pulling fuse #6 in the driver kick panel (by your left foot as you sit in the seat) for 10 minutes or so.
j2
Old 12-14-2006, 10:21 PM
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Could your TL be a demo or dealer car? If that is the case, someone at the dealership must have already used the HFL in the car to set up his or her cell phone, and only that person knows the 4 digit code to unlock it.

When I bought my TL, it was brand new with only 8 miles on it, and I had to program the HFL from step 1, according to the menu. I use a 4 digital code I can easily remember and never have a problem.

Although I have a second cell phone, but I've not yet paired it. Can you treat your phone as a second phone and try to pair it? I don't have the owner's manual with me now and I cannot look up the instructions. Sorry.
Old 12-14-2006, 10:25 PM
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No, not a demo car but it was used. I guess I will get on the phone with Acura tomorrow and see if there is an easy solution or whether I have to take into the shop

Thanks for the quick replys

matt
Old 12-14-2006, 10:47 PM
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Let me make a call tomorrow and see if I can get an answer for you before you have to take it to the dealer. I'll post back tomorrow evening.
j2
Old 12-14-2006, 10:57 PM
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Thanks, My appointment is not till next Tuesday so I have plenty of time.

Matt
Old 12-15-2006, 12:52 AM
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I have seen similar threads before. Check out the following thread:

HFL Passcode Help
Old 12-15-2006, 09:30 AM
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Just to let everyone know. I got it fixed. The ONLY way to fix it is to put in the 4 digit passcode. I actually found the previous owners name in the service manual, called the dealership where he bought it. I had them contact previous owner and asked for the code and he remembered it! The service manager that I spoke with said the only other option was to REPLACE the HFL system. So make sure that there is no HFL passcode when you purchase a TL.

Matt
Old 12-15-2006, 01:56 PM
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Wow, that was lucky! Can you set it up so it doesn't need the code?
Old 12-15-2006, 03:08 PM
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My guess would be, if you know the current passcode, you can always clear the setting to require one.
Old 12-15-2006, 09:25 PM
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Originally Posted by dmarcus48
Wow, that was lucky! Can you set it up so it doesn't need the code?

You don't have to set the code. It just so happens that the guy before me did.

Matt
Old 12-16-2006, 11:19 AM
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Matt,

Yes I know that, I was wondering if once the code was set as in your case, could you set it up so that it no longer needs the code.

In my case I love the fact that I just get into the car and the phone is connected. All cars should have this, it's a great safety device.

Dave
Old 12-16-2006, 05:28 PM
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Originally Posted by dmarcus48
Matt,

Yes I know that, I was wondering if once the code was set as in your case, could you set it up so that it no longer needs the code.

In my case I love the fact that I just get into the car and the phone is connected. All cars should have this, it's a great safety device.

Dave
To answer your question, yes. I went into the system and did a clear. This removed all of the paired phones, phone book entries, and passcodes. Then when I did setup it asked me if I wanted to put in a security passcode and I said no.


Matt
Old 12-16-2006, 05:39 PM
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Thanks Matt.
Old 12-16-2006, 06:22 PM
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Just wonder whether you can access your phone book if your HFL does not have a passcode? I never tried, cuz mine is passcoded.
Old 12-21-2006, 03:14 PM
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Once you have the code you have it deleted by saying "System" after you unlock the system. One of the question will be to ask you if you want to use a four digit code. Just say "No".
Old 12-26-2006, 07:46 AM
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i had the same issue (car was a demo). i think someone was messing around with it when they were test driving it - the only fix (outside of calling that person) is to get acura to physically reset the computer. at least that is what i did - works fine now.
Old 12-26-2006, 09:03 AM
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Take it in. They will order you a new system for free. Happened to me also.
Old 01-10-2007, 11:16 AM
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I sopose if you had the time you could try to imput all posibilities of 10,000 codes. That is probably the dealership said that it would originally take a day or two.
Old 01-12-2007, 11:52 PM
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Hey guys i purchased a used 04 TL and i went through the set up menu and reset the password with no problem the first day i bought it. I just read the manual briefly and went through the voice commands to reset the 4 digit password to a simple 1212 code. It was very fast and I had my phone set up easily. From what I remember I went through the menu in the touch screen and went through phone set up and just followed the prompts even though I did have the code from the previous owner I reset it in case i get another phone through warranty in the future since I use my car for work and drive all day They gave me a sprint pocket pc phone which sucks ass! but hey its better than nothing!!! I did it to not have to memorize another useless code number!!!
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