The stuck glove box replaced.
#1
The stuck glove box replaced.
Rosenthal Acura replaced my stuck glove box in 30 min. On the top of that, they even washed my car! What a service. No rattles, no vibration, my car now is perfect-couldn't be happier.
They gave me a TSX as a loaner. I once considered this car before I made up my mind on the TL. I am glad that I went with the TL-in my opinion, there is no comparison. I am just glad I spent a bit more and went with the TL!
The service person told me that the tire fix (although I have no complaint about this-maybe I am not sensitive enough) is coming soon and assured me that I have nothing to worry about the fact that I bought my car from NJ. He also told me that the solution for the 50-55 mile vib. issue (I do feel very slight vib) could be next.
They gave me a TSX as a loaner. I once considered this car before I made up my mind on the TL. I am glad that I went with the TL-in my opinion, there is no comparison. I am just glad I spent a bit more and went with the TL!
The service person told me that the tire fix (although I have no complaint about this-maybe I am not sensitive enough) is coming soon and assured me that I have nothing to worry about the fact that I bought my car from NJ. He also told me that the solution for the 50-55 mile vib. issue (I do feel very slight vib) could be next.
#2
Moderator Alumnus
Re: The stuck glove box replaced.
Good news.
They should also fix something else, right? Otherwise, 30 mins' fix was not worth of having TSX loaner...
They should also fix something else, right? Otherwise, 30 mins' fix was not worth of having TSX loaner...
#3
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Re: The stuck glove box replaced.
Originally posted by Novice
Rosenthal Acura replaced my stuck glove box in 30 min. On the top of that, they even washed my car! What a service. No rattles, no vibration, my car now is perfect-couldn't be happier.
They gave me a TSX as a loaner. I once considered this car before I made up my mind on the TL. I am glad that I went with the TL-in my opinion, there is no comparison. I am just glad I spent a bit more and went with the TL!
The service person told me that the tire fix (although I have no complaint about this-maybe I am not sensitive enough) is coming soon and assured me that I have nothing to worry about the fact that I bought my car from NJ. He also told me that the solution for the 50-55 mile vib. issue (I do feel very slight vib) could be next.
Rosenthal Acura replaced my stuck glove box in 30 min. On the top of that, they even washed my car! What a service. No rattles, no vibration, my car now is perfect-couldn't be happier.
They gave me a TSX as a loaner. I once considered this car before I made up my mind on the TL. I am glad that I went with the TL-in my opinion, there is no comparison. I am just glad I spent a bit more and went with the TL!
The service person told me that the tire fix (although I have no complaint about this-maybe I am not sensitive enough) is coming soon and assured me that I have nothing to worry about the fact that I bought my car from NJ. He also told me that the solution for the 50-55 mile vib. issue (I do feel very slight vib) could be next.
#4
Haha. I had to get back to work-Rosenthal Acura's about 7 miles from where I work-I really expected a couple of hours-oh well, got to drive a TSX. Is this car smaller than TL?
I was initially greeted by Eileen-she is on vacation this week-she asked Steve to take care of my problem. The bottom line-everybody at the serv. dept was extremely nice and courteous. So, I really don't think it matters who you talk to.
Chevy Chase Acura bragged about a life time car wash when you buy a car there. I didn't even ask Rosenthal to wash my car-they did! Too bad it is going to rain tomorrow though!
I was initially greeted by Eileen-she is on vacation this week-she asked Steve to take care of my problem. The bottom line-everybody at the serv. dept was extremely nice and courteous. So, I really don't think it matters who you talk to.
Chevy Chase Acura bragged about a life time car wash when you buy a car there. I didn't even ask Rosenthal to wash my car-they did! Too bad it is going to rain tomorrow though!
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