Really upset about seat issue! So who do i complain to?
04-25-2005 | 03:36 PM
#41
Thread Starter
Newbie
Joined: Apr 2004
Posts: 116
Likes: 0
From: Fairfax, Va
BtW someone mentioned that i should do a protest of acura. Look what i found..
http://www.acurasucks.com/Main.htm
Just thought that was funny..
http://www.acurasucks.com/Main.htm
Just thought that was funny..
04-25-2005 | 05:21 PM
#42
Thread Starter
Newbie
Joined: Apr 2004
Posts: 116
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From: Fairfax, Va
04-25-2005 | 10:26 PM
#43
Cruisin'
Joined: Mar 2005
Posts: 23
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Every leather seat I have ever seen eventually get butt prints. my leather jackets and shoes all stretch to the shape of my feet and have stretch marks. Leather and stretch marks go hand in hand, also I would question the weight of the poepel sitting in the seats as well.
04-25-2005 | 11:21 PM
#44
Senior Moderator
Joined: Jan 2004
Posts: 6,360
Likes: 66
From: Ft. Lauderdale
Those pictures show a remarkable improvement. And you say it was because of a lack of padding under the leather? Did the dealer have a Technical Service Bulletin for this fix? If so, can you obtain the number of the TSB?
That would be helpful to those with similar problems.
Thanks.
That would be helpful to those with similar problems.
Thanks.
04-26-2005 | 02:43 AM
#45
05/5AT/Navi/ABP/Quartz
Joined: Nov 2004
Posts: 3,348
Likes: 53
From: Central CA
Originally Posted by Ania
Much, much better. Hope they stay almost like that.Better and faster than yelling @ ACH or BBB don't you think?
04-26-2005 | 10:53 AM
#46
Instructor
Joined: Jan 2005
Posts: 129
Likes: 3
Originally Posted by mark 3M bra man
I did not say that you are fat. I was joking in general, since a lot of people have that problem with seats. (and I know it does not depend on weight in the TL). Lighten up.
The BBB is not worth a penny. Why? They do not resolve many claims and not to many people use it to check references. So if you want to complain to vent, go ahead, but it will only piss you off when you get the response that reads: Sorry, cannot do anything for you. If you walk around and complain all the time about everything, people will preceive you as a plain bi#?h and not take you seriously. But, na głowę nie można sobie dać nasrać. Therefore, you have to fight for what is yours, not necessarly by complaining. As someone above mentioned, if you learn enemy, it is easier to defeat them and it is by other means then complaining.
About the origin of your temper.... I got it by the language that AdamXXXX used.
Bye.
The BBB is not worth a penny. Why? They do not resolve many claims and not to many people use it to check references. So if you want to complain to vent, go ahead, but it will only piss you off when you get the response that reads: Sorry, cannot do anything for you. If you walk around and complain all the time about everything, people will preceive you as a plain bi#?h and not take you seriously. But, na głowę nie można sobie dać nasrać. Therefore, you have to fight for what is yours, not necessarly by complaining. As someone above mentioned, if you learn enemy, it is easier to defeat them and it is by other means then complaining.
About the origin of your temper.... I got it by the language that AdamXXXX used.
Bye.
As with some here, it really depends on the dealership and whether they will work for you. My guys at Acura 2000 in Brampton Ontario have always been great at trying to work with the warranty. I had problems with my RSX-S leather seats and they changed them...no questions.
Looking forward to getting my TSX or TL this summer. Still haven't decided.
04-26-2005 | 08:49 PM
#48
Ex-Acura Service Manager
Joined: Nov 2004
Posts: 333
Likes: 1
From: Laurel, MD
Might I make a suggestion?
The scuff marks on both outboard seat bolsters (both on the seatback and seat cushion) suggest they are being abraded as you enter & exit the seat. You may wany to consider moving the seat father back for access before you get in & out of the seat.
This type of wear is typical for those of us of short stature.
The scuff marks on both outboard seat bolsters (both on the seatback and seat cushion) suggest they are being abraded as you enter & exit the seat. You may wany to consider moving the seat father back for access before you get in & out of the seat.
This type of wear is typical for those of us of short stature.
04-26-2005 | 09:41 PM
#49
Burning Brakes
Joined: Apr 2004
Posts: 1,157
Likes: 0
From: Chapel Hill / Raleigh, NC
As some of you might know acura is refusing to replace my seats, here are some pics. All I have to say is that is very sad, Acura Customer Care Needs to get their act together while they still have any customers to deal with!
04-27-2005 | 02:38 AM
#50
'04 6mt Pearl
Joined: Dec 2004
Posts: 712
Likes: 0
From: Vancouver
On the repaired seats I'm noticing a transverse ridge in the middle of the butt panel section. This could be the lighting in the picture but I think I've seen a ridge in exactly the same spot on TL seats before.
04-27-2005 | 07:45 AM
#51
Ex-Acura Service Manager
Joined: Nov 2004
Posts: 333
Likes: 1
From: Laurel, MD
Tennisjon2002-
I would stop by every local dealer & have them look at the seat until one of them agrees to replace the seat cover. In large metroploitan areas there are enough dealers around that one of them should be happy to do it for you.
I would stop by every local dealer & have them look at the seat until one of them agrees to replace the seat cover. In large metroploitan areas there are enough dealers around that one of them should be happy to do it for you.
04-27-2005 | 09:41 AM
#52
Thread Starter
Newbie
Joined: Apr 2004
Posts: 116
Likes: 0
From: Fairfax, Va
Tennisjon2002 - Yours look as bad as mine did....turns out i was missing the padding and sinking into my seat. Make your service manager sit in them...
I also printed parts of my reciept that are about the seat replacement and they say Warrenty on them maybe that will help....keep us updated and even though i got mine fixed i still would be willing to compile something for acura cs if its needed or wanted....(i complain very well)
I also printed parts of my reciept that are about the seat replacement and they say Warrenty on them maybe that will help....keep us updated and even though i got mine fixed i still would be willing to compile something for acura cs if its needed or wanted....(i complain very well)
04-27-2005 | 10:16 AM
#53
Burning Brakes
Joined: Apr 2004
Posts: 1,157
Likes: 0
From: Chapel Hill / Raleigh, NC
Originally Posted by Bluenote
Tennisjon2002-
I would stop by every local dealer & have them look at the seat until one of them agrees to replace the seat cover. In large metroploitan areas there are enough dealers around that one of them should be happy to do it for you.
I would stop by every local dealer & have them look at the seat until one of them agrees to replace the seat cover. In large metroploitan areas there are enough dealers around that one of them should be happy to do it for you.
04-30-2005 | 01:59 AM
#54
CEO, Team Anthracite
Joined: May 2003
Posts: 2,899
Likes: 0
From: Bear Territory
Wow, Radley Acura's Service Department is open until 2:00am on weeknights? I've never heard of that before. Why would a service department be open so late? Hell, even most Taco Bells close by 1!
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