Need Some Advice... Please Help
#1
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Join Date: Aug 2005
Location: CT... still a NYer
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Need Some Advice... Please Help
So I bought my TL in August of 2005, within the first year of owning the car, I began to notice that I was losing pressure in the brake pedal, took the car to the dealer and had the lines flushed, which took care of the problem for about 2 weeks, when I began experiencing the issue again, I brought it back and they diagnosed the problem as a faulty master cylinder which they then supposedly replaced.
Fast forward about 6 months, I had 2 wheels stolen from my passenger side, the car was brought to a body shop for repair, and then sent to the dealer (different dealer) to be checked out for any other damage caused by the thieves, I was told that there was no further damage, but they did find a problem with the brakes, the master cylinder needed to be replaced (yes again) due to fading pressure in the brake pedal. If you're keeping score, that's 2 master cylinders in a little over a year.
Yesterday I brought my car to Devan Acura in CT for a recall, and asked them to take a look at the brakes as I had been having a problem with a lack of pressure in the brake pedal ( I would have to "pump" the pedal twice to build up adequate pressure) I received a call late in the afternoon and was told that the VSA modulator-control unit was allowing air into the brake line, which would require replacement of the module at a cost of $1,400.
The car is out of warranty, having commuted from the Bronx to Fairfield for over a year and a half, I'm now at 73,000 miles, but I have a problem with a car that's not even 3 years old yet having needed 2 master cylinder replacements and now requiring a VSA Modulator. Granted the mileage is high, but the fact is they're all highway miles and I've become quite adept at using the brakes sparingly ( jsut replaced the pads about 6 months ago and even then there was life left in the original pads.
What I'd like to know is if there would be any chance I could get some kind of assistance from Acura Customer Service, or if calling them would just be a waste of time? I really try not to bitch about repairs, I know it goes with the terrirtory of owning a car, but jeez, $1,400 is a ton of money.
Fast forward about 6 months, I had 2 wheels stolen from my passenger side, the car was brought to a body shop for repair, and then sent to the dealer (different dealer) to be checked out for any other damage caused by the thieves, I was told that there was no further damage, but they did find a problem with the brakes, the master cylinder needed to be replaced (yes again) due to fading pressure in the brake pedal. If you're keeping score, that's 2 master cylinders in a little over a year.
Yesterday I brought my car to Devan Acura in CT for a recall, and asked them to take a look at the brakes as I had been having a problem with a lack of pressure in the brake pedal ( I would have to "pump" the pedal twice to build up adequate pressure) I received a call late in the afternoon and was told that the VSA modulator-control unit was allowing air into the brake line, which would require replacement of the module at a cost of $1,400.
The car is out of warranty, having commuted from the Bronx to Fairfield for over a year and a half, I'm now at 73,000 miles, but I have a problem with a car that's not even 3 years old yet having needed 2 master cylinder replacements and now requiring a VSA Modulator. Granted the mileage is high, but the fact is they're all highway miles and I've become quite adept at using the brakes sparingly ( jsut replaced the pads about 6 months ago and even then there was life left in the original pads.
What I'd like to know is if there would be any chance I could get some kind of assistance from Acura Customer Service, or if calling them would just be a waste of time? I really try not to bitch about repairs, I know it goes with the terrirtory of owning a car, but jeez, $1,400 is a ton of money.
#2
yeah I am so done with acura after my TL. I called customer service today and they were assholes. You can give it a shot just try and remember whatever they say even if they are an ass be nice it may help.
#3
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What I'd like to know is if there would be any chance I could get some kind of assistance from Acura Customer Service, or if calling them would just be a waste of time? I really try not to bitch about repairs, I know it goes with the terrirtory of owning a car, but jeez, $1,400 is a ton of money.
![2 Cents](https://acurazine.com/forums/images/smilies/2cents.gif)
G/L.
#4
Senior Moderator
talk to the dealer if acura could good will it or pay for a portion of it since it was mis-diagnosed from the beginning.
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05-18-2012 10:03 AM