csmeance

So it was Angie that told you it happens or Brian? If it was Angie, that's very much unlike her. If it was Brian, no surprise... How he has a job there, I don't know. All I can say is call up the dealer and ask to speak to client Relations woman. I spoke to her about Brian when I had a bad experience and she said "it was unlike him." Voice your opinion and make a difference!

It's very irritating when dealers do this, but find out who the tech was and I'll have my buddy talk to him...

HIS TL

Ya, It was Angie who I dealt with this time. She just transferred me to rodney immediately when I told her. I got a message from Steve (who I also deal with often and he's amazing), I think he said he's the service manager which I didnt know that was his title. I'm going to call him and talk to him Tommorow and see what he has to say, i'll keep you guys on the heads up of what goes on. I'll definitely find out who the tech was and i'll let you know also tommorow.

bzyrice

iTrader: (10)

yup yup.. they are good and when u wait you can look at all the NSXs there lol

Tell Nabil (the owner) that RJ with the white TL with the greddy exhaust sent you =)

Good honest people there.

carlos9827

iTrader: (2)

LOL My friend works for an Acura dealership as a lot attendant/car washing and thats about what he makes ($10 a hour)...HAHAHAH! He says they have never thought about stealing something from someone's car, he's usually pretty honest and has admitted to worst things before so I believe him. That's my local Acura dealer though, I dunno what bad habits your dealer might have. My friend did tell me sometimes the cars are left unlocked accidentally, and if this is the case at your dealer too it is very possible that some random person wandered the lot and stole whatever out of your car. Have them check security cameras and see what they find there.

By the way, it seems ridiculous that we can't trust our dealers and have to strip our cars to protect our valuables but if your sunglasses were stolen from your glove box, ultimately its no one's fault but your own. You could have locked your glove box and given your dealership your valet key. In any event GL resolving this to the best of your interest.

quiksilver5882

you just cant trust anyone these days....my friend's radar detector was stolen out of his civic si when it was at the dealer getting some body work done. and they didnt even own up to it!!!!

flyromeo3

i thought prada and versace glasses were for girls?

tc_terencec

^ They have product lines for guys too...

Orlando TL

iTrader: (1)

Sanford has been good to me, im sorry man!

zeta

iTrader: (1)

First Class Automotive is the only place (in Orlando)I will take my car (S/C'd CLS-6) for service. I replaced the inner and outer lower control arm bushings on both sides and drove 30 miles for them to do the alignment. I asked Nabil if I could watch the alignment process and he personally walked me back and had no problem with it.

He showed me an NSX that was having some kind of A/C work performed on it. He stated the owner drove the car down from Atlanta because the quote at the stealership up there was so outrageous. It was cheaper to drive it down, repair it at First Class, and drive it back to Atlanta.

LessisBestmakingendsmeet

Yeah, I agree

CUCU28

iTrader: (4)

you should ask the security guard, he probably took them.

Thuneau

Here is a Toyota dealership caught on video doing exactly that:

http://www.youtube.com/watch?v=A6TV3ciX6pQ

http://www.youtube.com/watch?v=vSbqF0_TmFI

HIS TL

I appreciate you guys response! So after going back and forth with a client relations manager by the name of Kathy (very sweet lady), She kept giving me the same answer: " we're still looking for it, haven't seen anything ". So I told her last week to just give me corporate's number so I can escalate this issue. She gave it to me and after I got off the phone with her, Courtesy acura blew up my cell phone and my office phone trying to get in touch with me, I was with a client at the time so couldnt take the call. So I checked my vm after I was done and Kathy advised me to call Angie (my service rep, who is one of the couple awesome reps there). When I spoke to Angie she told me she spoke to Walter who I think is the main manager there at Courtesy Acura and she informed me to bring in the receipts and they will cut me a check. So they have taken care of the issue for me and I am happy, I was there just this past weekend taking my RSX in and Steve did an awesome job as usual! So i'm content now that I can get my $ to get my glasses back . Like I stated i've been taking my TL, RSX, & TSX there forever, and have never ever had issues like this, but I will continue taking my cars there but stripping everything out of them !

HIS TL

This is a bit rediculous