Call Customer Concerns if you have probs.
#1
Burning Brakes
Thread Starter
Call Customer Concerns if you have probs.
When I was just talking to the Customer line at Acura, they said they didn't have any other reports of the rear dash rattle issue. He stressed that it was important that other people call them and let them see the volume of calls, then they send it to engineering to look at a fix. He said that telling the dealers doesn't always make it up to them.
so PLEASE, if you've had the issue, or any issues, call it in, it's an 800#, what have you got to lose.
Spread the word, tell all owners, whining on here is nice, that way we know it's happening, but we gotta call them.
so PLEASE, if you've had the issue, or any issues, call it in, it's an 800#, what have you got to lose.
Spread the word, tell all owners, whining on here is nice, that way we know it's happening, but we gotta call them.
#2
Moderator Alumnus
Re: rear dash rattle issue...
Urrr... I'd reported this same issue on Nov. They told me the same thing though.
But I found something interesting in their department. If you can call again, sometimes the different representative may tell you the varied story/solution/explanation. If the complaint/reports do not exceed some certain volume, let's say 1000 cases, they probably will tell us they never heard of this.
However, it's true that this issue may just disappear forever if we don't call.
But I found something interesting in their department. If you can call again, sometimes the different representative may tell you the varied story/solution/explanation. If the complaint/reports do not exceed some certain volume, let's say 1000 cases, they probably will tell us they never heard of this.
However, it's true that this issue may just disappear forever if we don't call.
Thread
Thread Starter
Forum
Replies
Last Post
rp_guy
Member Cars for Sale
9
07-16-2017 07:33 AM
ExcelerateRep
4G TL Performance Parts & Modifications
8
10-14-2015 08:20 AM