zipflint

For anyone in the Greenville/Spartanburg, area of South Carolina, just wanted to say
that the service department at Bradshaw Acura is fantastic. I took my TL in on Monday for a few minor problems; sagging 3rd breaklight cover, discoloration on the glovebox door, and a rattle in the shifter area. Took the service writer on a quick drive so he could hear the rattle, got an 04TSX as a loaner; nice car but it really made me appreciate the creature comforts of the TL. I got a call from my service writer Wednesday afternoon saying my car was ready and I could pick it up at any time. Got there and all my problems were solved. 100% painless process.
It's great that they fixed all my problems so quickly, but the professionalism and courtesy of everyone in the service department is what really compelled me to make this post. Great bunch of people in there.
And yeah, I know we had one member who had some problems with the dealership itself, but I'm also leasing from this same dealership and that was an equally pleasant experience.

I'm Batman

Wjile I didn't buy my TL at Bradshaw I have used the service department. For the most part I have been very dissatisfied. For all of my service issues I have been going back to the dealer I bought from in Atlanta. Maybe I should give Bradshaw a try again.

Novice

It all depends on which tech you get. Some are careful and thorough and some are busy damaging your car!

STAC

I also bought a 04 TL service loaner fro ATHENS ACURA... Very pleasant transaction,but I too would rather have my car serviced at Bradshaw if they treat as well as if you had bought from them... The TL is awsome!!!!!