tls08

I ordered a set of volks back in February and still waiting on them. I have been trying to get a hold of them to check up on the status through email and phone calls. every single time I call, nobody picks up. they are usually quick to respond through email but it's almost 2 weeks now. I recently did a search on them on this forum and found the results to be negative experiences. just curious to know if anyone has ever dealt with them and if this is something I should be worry about? thanks.