flanso

iTrader: (1)

A battery, with a two year exchange warranty, that I bought at Advance Auto Parts went dead after 13 months. When I returned it to the store, I was told it would take 2 hours to test my battery and I agreed to leave it and come back in two hours. I waited the two hours and telephoned to make sure they finished testing. I was told that my battery was bad and they had another in stock to replace it. But, when I returned to the store, the clerk told me they did not have an exact replacement and I would have to come back a third time when they got one in or pay $5 for an “upgrade,” even though the battery was supposed to be replaced free of charge. I reluctantly paid.

The battery I bought did not last long, their warranty is riddled with inconvenience and the “free” replacement is not free; I am not going to shop at Advance Auto Parts anymore.