AAAAAAArrrrrrrrrrrrgh!!!!
#1
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I have an 07 TL 5AT. It's only two months old. I got home last Friday and saw some transmission fluid on the garage floor. I crawled underneath and saw red fluid everywhere. Opened the hood to check the fluid level and it was reading ok. Took my TL to the dealer on Saturday morning. Waited for two hours before they came back with the bad news. My transmission housing is cracked!!!
The service advisor tells me that they need to order and replace the transmission. Only have 2500 miles on the car, WTF? So now I have to wait for a new transmission. I hope it's not a rebuilt one. I'm now driving around with their loaner TSX. Difference is unbelievable. No power and no room. I miss my baby...
![Tantrum](https://acurazine.com/forums/images/smilies/tantrum.gif)
The service advisor tells me that they need to order and replace the transmission. Only have 2500 miles on the car, WTF? So now I have to wait for a new transmission. I hope it's not a rebuilt one. I'm now driving around with their loaner TSX. Difference is unbelievable. No power and no room. I miss my baby...
![Yuck](https://acurazine.com/forums/images/smilies/yuck.gif)
#3
WTF?
first off, that really sucks
second...wait what?
they want to replace the entire transmission for a cracked housing?
that's good for you (im assuming you're under warranty) but make sure you make it clear to the dealership that your warranty says you get a FULL new tranny, not a rebuild one.
And the loaner should be a TL, not a TSX
I once had my '03 in for 23 days for the notorious tranny problem and i got the dealership to waive that months lease payment.
persevere, my friend
did i spell that right?
first off, that really sucks
second...wait what?
they want to replace the entire transmission for a cracked housing?
that's good for you (im assuming you're under warranty) but make sure you make it clear to the dealership that your warranty says you get a FULL new tranny, not a rebuild one.
And the loaner should be a TL, not a TSX
I once had my '03 in for 23 days for the notorious tranny problem and i got the dealership to waive that months lease payment.
persevere, my friend
did i spell that right?
#4
'13 Hyundai Sonata
That sucks really bad. This is my opinion on loaner cars and it is that you should be able to get a loaner of the same car that you have no matter what it is so that you are able to see how a different car of the same style runs and if there are any differences with that one and yours. Good luck with everything.
#5
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Originally Posted by Big Balla
That sucks really bad. This is my opinion on loaner cars and it is that you should be able to get a loaner of the same car that you have no matter what it is so that you are able to see how a different car of the same style runs and if there are any differences with that one and yours. Good luck with everything.
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#6
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#7
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Originally Posted by rodneyc77
you are getting a rebuilt tranny... Honda DOESN'T sell or have NEW TRANSMISSIONS...
Good LUCK...![Thumbs Up](https://acurazine.com/forums/images/smilies/thumbsup.gif)
Good LUCK...
![Thumbs Up](https://acurazine.com/forums/images/smilies/thumbsup.gif)
The trick is going to be getting one for replacement under warranty. With only 2,500 miles the OP certainly DESERVES new.
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#8
Originally Posted by rodneyc77
you are getting a rebuilt tranny... Honda DOESN'T sell or have NEW TRANSMISSIONS...
Good LUCK...![Thumbs Up](https://acurazine.com/forums/images/smilies/thumbsup.gif)
Good LUCK...
![Thumbs Up](https://acurazine.com/forums/images/smilies/thumbsup.gif)
They have them but it is their policy to put rebuilts, but there is also the possibility that stevey678 could contact Acura or his service manager and politely demand a brand new transmission. Or they might tell him that he is already getting a brand new transmission.
Wouldn't hurt to try.
Edit: Bearcat94: Great minds think alike, and when they do it at the same time there is an inevitable collision.
#10
Unofficial Goat
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Generally through the PDC system AHM will ship new trannys to the PDC channels during the beginning of the production cycle for that MY. Once enough cores get into the rebuild cycle those are used. The refurbs are factory refurbs and there is absolutely no reason to question the quality.
#11
~Da Nocturnal Cheetah~
Good to know they are treating you right. If you've been paying attention on his forum, that doesn't always happen when it should. So be thankful of that. Also be thankful that you get to save a little on gas while they do it and save miles on your car.
I imaginethat there is somereasonable cutoff point for replacing trannies with new ones. If a tranny goes out at 47K miles, should that person get a new one or rebuilt one? of course we all want new, but is that to be expected after awhile? I forget what the warranty is on the drivetrain (time).
![Thumbs Up](https://acurazine.com/forums/images/smilies/thumbsup.gif)
I imaginethat there is somereasonable cutoff point for replacing trannies with new ones. If a tranny goes out at 47K miles, should that person get a new one or rebuilt one? of course we all want new, but is that to be expected after awhile? I forget what the warranty is on the drivetrain (time).
#12
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Request that the warrenty be extended on the rebuilt tranny. 100K miles would be reasonable. I don't trust rebuilt parts especially on a new car.
#14
WDP Director of R & D
Originally Posted by darksom1
I imaginethat there is somereasonable cutoff point for replacing trannies with new ones.
You are correct - at least that is the way it was back in my dealership days.
- And 12000 miles was the cutoff.
However, I do agree with The Dougler above regarding the factory refurb units. It's not a "rebuild" as many would think of a rebuild... It's a trans that has near all new parts meeting factory new specs.
Best of luck with the swap Stevey
#15
05/5AT/Navi/ABP/Quartz
Originally Posted by stevey678
![Thumbs Up](https://acurazine.com/forums/images/smilies/thumbsup.gif)
Just talked to my service advisor. He informed me that the transmission is not a rebuilt one, but a new one.
![Roll Eyes](https://acurazine.com/forums/images/smilies/rolleyes.gif)
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Originally Posted by shooter
i am speechless .... two months only & now this one is cracking already?
Keep us posted as how this is gonna play out ...
Keep us posted as how this is gonna play out ...
That should screw Ford's J.D. Powers survey on initial quality.
#19
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Originally Posted by rodneyc77
you are getting a rebuilt tranny... Honda DOESN'T sell or have NEW TRANSMISSIONS...
Good LUCK...![Thumbs Up](https://acurazine.com/forums/images/smilies/thumbsup.gif)
Good LUCK...
![Thumbs Up](https://acurazine.com/forums/images/smilies/thumbsup.gif)
With an 07, the OP should be getting a new tranny AND it should be under warranty unless they can prove that the driver broke it somehow.
#20
steve.... place a call to acura corp and tell them about your plight. tell them the reason you have purchased an acura is because of its reliability and workmanship. now with this incident you are very displease. see what they can do to make you happy.
i had some problem with my tl within a month of purchase something about engine crank something or another was misaligned and it leaked engine oil. someone on this board suggested that i contact acura and tell them of my situation. well they made me happy. they have fixed whatever the problem was, and agreed it was un-acceptable and they have given me an extended warranty for my car. so i got 8 years 100k warranty all free.
of course if it was a defect from the factory.
i had some problem with my tl within a month of purchase something about engine crank something or another was misaligned and it leaked engine oil. someone on this board suggested that i contact acura and tell them of my situation. well they made me happy. they have fixed whatever the problem was, and agreed it was un-acceptable and they have given me an extended warranty for my car. so i got 8 years 100k warranty all free.
of course if it was a defect from the factory.
#21
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Berite, thanks for that suggestion. I'll call Acura and tell them that I'm not very pleased with their product. This is the second Acura, the first was a RSX. I'll let you know what Acura says on this one.
#22
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Originally Posted by Ron A
What do you mean, that Honda doesn't have new transmissions? What are they putting in the new cars? Rebuilt? I don't think so.
They have them but it is their policy to put rebuilts, but there is also the possibility that stevey678 could contact Acura or his service manager and politely demand a brand new transmission. Or they might tell him that he is already getting a brand new transmission.
Wouldn't hurt to try.
Edit: Bearcat94: Great minds think alike, and when they do it at the same time there is an inevitable collision.
They have them but it is their policy to put rebuilts, but there is also the possibility that stevey678 could contact Acura or his service manager and politely demand a brand new transmission. Or they might tell him that he is already getting a brand new transmission.
Wouldn't hurt to try.
Edit: Bearcat94: Great minds think alike, and when they do it at the same time there is an inevitable collision.
Originally Posted by Bearcat94
They might not sell them, but they've got them; other-wise how could they build more cars?
The trick is going to be getting one for replacement under warranty. With only 2,500 miles the OP certainly DESERVES new. .
The trick is going to be getting one for replacement under warranty. With only 2,500 miles the OP certainly DESERVES new. .
Both you guys were quick to jump on me...
![Tomato](https://acurazine.com/forums/images/smilies/tomato.gif)
But both you guys knew what I meant...
![Thumbs Up](https://acurazine.com/forums/images/smilies/thumbsup.gif)
Just to play devil's advocate here, how would he really know that they actually put a BRAND NEW TRANNY in his car???
At the end of the day... NEW or REBUILT... as long as his car runs fine after the transplant... he should be okey...
#23
Unofficial Goat
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Originally Posted by jmbnova
Not true at all. I had my tranny replaced on my 05 at 47,000 miles and I watched them unpack that bastard. It was brand spanking new from the factory.
With an 07, the OP should be getting a new tranny AND it should be under warranty unless they can prove that the driver broke it somehow.
With an 07, the OP should be getting a new tranny AND it should be under warranty unless they can prove that the driver broke it somehow.
#24
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I am pretty sure it will be a rebuilt trans. SORRY. I would tell them you want a longer
warranty then stock, like 100,000 miles. My nephew bought a new 07 Civic Si coupe
and had to have the front axels and manual trans replaced. It took 4 visits b4 fixing
the problem. They couldn't figure out what the weird noise was. They finally found that
the trans had bad bearing in it. He was very pissed, and after many letters and calls,
they gave him a 100,000 mile drivetrain warranty. That is only fair because its a new car.
It was his FIRST NEW car, I felt bad for him. I have had 2 Honda's 2 TL's, my brother has
a Honda Pilot, his sister has a Honda Fit. We all pushed him towards a Honda, and he
got one of the lemons. At least he hasn't had any problems since. If he didn't get the
extended warranty, he said he would sell it b4 the factory warranty was up. I said I would
also. But now with the 100,000 mile warranty, he doesn't have to worry... Good luck!!!
warranty then stock, like 100,000 miles. My nephew bought a new 07 Civic Si coupe
and had to have the front axels and manual trans replaced. It took 4 visits b4 fixing
the problem. They couldn't figure out what the weird noise was. They finally found that
the trans had bad bearing in it. He was very pissed, and after many letters and calls,
they gave him a 100,000 mile drivetrain warranty. That is only fair because its a new car.
It was his FIRST NEW car, I felt bad for him. I have had 2 Honda's 2 TL's, my brother has
a Honda Pilot, his sister has a Honda Fit. We all pushed him towards a Honda, and he
got one of the lemons. At least he hasn't had any problems since. If he didn't get the
extended warranty, he said he would sell it b4 the factory warranty was up. I said I would
also. But now with the 100,000 mile warranty, he doesn't have to worry... Good luck!!!