System issues
#1
AcurAdmirer
Thread Starter
System issues
Okay, I know the haters will rejoice, but that's not my objective. What I'm trying to do is twofold:
1. It's useful for owners and potential buyers to know about quirks of a given car, so they can make informed decisions and/or consider repairs as needed
2. I'm interested in knowing if others have seen these quirks, and what they've done about them.
None of these is a deal-breaker or serious issue, just oddities.
AUDIO:
About once every 3 or 4 months, I'll start the car and the sound system is off (I always keep it on). In those cases, the lower screen is usually blank:
Pressing the I/O switch usually does nothing, although it will sometimes come on after several tries. The only way to get it back to normal is to restart the car and reboot the whole system.
On at least one occasion, the lower screen came on, but the little rectangles where station presets show up were "empty":
I couldn't get the audio system to respond at all, and it took three restarts of the car to get things back to normal.
I posted awhile back about an episode where I picked up my car at the dealer after an oil change, and neither the audio system nor the navigation would work at all, and both screens were blank. I turned around and took it back to the dealer and they performed some kind of update, after which it worked. That was awhile back, and these other tings have happened since then.
STEERING WHEEL/SEAT POSITION MEMORY:
Every now and then, my steering wheel and seat will not return to their memorized positions when I start the car. I'm the only driver of the car, and I have my preferences memorized to button "1".
In these cases, the memory button on the door is not lighted, so I can push the "1" button and the wheel and seat move to their assigned positions. For some reason, though, the system just doesn't go through the step where it tells the wheel and seat to do that.
The second oddity is that even though the wheel moves into position when I start the car, it has crept upwards a notch. I can move it down one click, then re-memorize the position, but in a few months it will often creep back up again.
Again, these are not huge deals, and they don't make me hate the car at all. I just wonder if they are unique to my car, or if they are known issues that may have fixes.
I welcome comments, but please don't tell me how problem-ridden and awful the RLX is, or how Acura needs to get their act together, etc., etc. We've done that and don't need to go there again. :wink:
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1. It's useful for owners and potential buyers to know about quirks of a given car, so they can make informed decisions and/or consider repairs as needed
2. I'm interested in knowing if others have seen these quirks, and what they've done about them.
None of these is a deal-breaker or serious issue, just oddities.
AUDIO:
About once every 3 or 4 months, I'll start the car and the sound system is off (I always keep it on). In those cases, the lower screen is usually blank:
Pressing the I/O switch usually does nothing, although it will sometimes come on after several tries. The only way to get it back to normal is to restart the car and reboot the whole system.
On at least one occasion, the lower screen came on, but the little rectangles where station presets show up were "empty":
I couldn't get the audio system to respond at all, and it took three restarts of the car to get things back to normal.
I posted awhile back about an episode where I picked up my car at the dealer after an oil change, and neither the audio system nor the navigation would work at all, and both screens were blank. I turned around and took it back to the dealer and they performed some kind of update, after which it worked. That was awhile back, and these other tings have happened since then.
STEERING WHEEL/SEAT POSITION MEMORY:
Every now and then, my steering wheel and seat will not return to their memorized positions when I start the car. I'm the only driver of the car, and I have my preferences memorized to button "1".
In these cases, the memory button on the door is not lighted, so I can push the "1" button and the wheel and seat move to their assigned positions. For some reason, though, the system just doesn't go through the step where it tells the wheel and seat to do that.
The second oddity is that even though the wheel moves into position when I start the car, it has crept upwards a notch. I can move it down one click, then re-memorize the position, but in a few months it will often creep back up again.
Again, these are not huge deals, and they don't make me hate the car at all. I just wonder if they are unique to my car, or if they are known issues that may have fixes.
I welcome comments, but please don't tell me how problem-ridden and awful the RLX is, or how Acura needs to get their act together, etc., etc. We've done that and don't need to go there again. :wink:
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#2
Seems like the audio issue could be a connection problem.
Regarding the telescoping wheel - remember this was a tell tale sign of weakening battery in the RL
Regarding the telescoping wheel - remember this was a tell tale sign of weakening battery in the RL
#3
Cajun Gumbo Man
I personally with all the electronic gadgets on the RLX/MDX etc....I would DUMP that OEM battery that just barely does its job and get a new Sears ROBUST top of line Battery..... Like 850 cold crank battery as opposed to the barely adequate oem battery....
#4
Three Wheelin'
+1 on the battery as the first suspect in the cause of the issues.
Also to state the obvious, make sure you are using the same key all the time - the driver 2 key will change the presets to a different position. I only mention it because my wife drove my car once and put her key in beside my regular key and I grabbed the wrong one by mistake and I was argghhin and fargghin for a while until I realized my mistake.
Also to state the obvious, make sure you are using the same key all the time - the driver 2 key will change the presets to a different position. I only mention it because my wife drove my car once and put her key in beside my regular key and I grabbed the wrong one by mistake and I was argghhin and fargghin for a while until I realized my mistake.
#5
AcurAdmirer
Thread Starter
+1 on the battery as the first suspect in the cause of the issues.
Also to state the obvious, make sure you are using the same key all the time - the driver 2 key will change the presets to a different position. I only mention it because my wife drove my car once and put her key in beside my regular key and I grabbed the wrong one by mistake and I was argghhin and fargghin for a while until I realized my mistake.
Also to state the obvious, make sure you are using the same key all the time - the driver 2 key will change the presets to a different position. I only mention it because my wife drove my car once and put her key in beside my regular key and I grabbed the wrong one by mistake and I was argghhin and fargghin for a while until I realized my mistake.
You guys seem to all be pointing to the battery as the culprit, but I've seen no other signs it could be weak. My car is one year old and has 15,000 miles, so I wouldn't normally think the battery would be bad.
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#6
Safety Car
Join Date: Apr 2002
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I have had issues previously when listening to XM and I hit the audio button - the current song and artist are listed but the other 6 presets are blank, yet when I toggle to them via the wheel apparatus he station comes in so I know it is in memory. Just some times they do not show up on the radio menu list.
#7
the previous RL ate batteries.
1 yr is soon, but on the RL many could only keep a battery 2 yrs. I think I went through 4 batteries in 9 yrs
you migh have got a bad battery to begin with
1 yr is soon, but on the RL many could only keep a battery 2 yrs. I think I went through 4 batteries in 9 yrs
you migh have got a bad battery to begin with
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#8
Senior Moderator
THIS and oh I remember SO well how the RL ate batteries. Funny electrical glitches? Go have your battery checked first off, then proceed from there.
#9
Intermediate
It is the software in the RLX and not just your vehicle. My screen would freeze or lock up and restarting the car multiple times wouldn't even fix it (dealer had to disconnect the battery). The power button for the radio would become completely unresponsive. I believe this usually happened after a Bluetooth call. I've also had the climate controls remain blank until I've restarted the car and I've had my radio presets disappear only to reappear again after a restart/reboot of the car. My second key is not used and was nowhere near the vehicle when this occurred.
#10
AcurAdmirer
Thread Starter
Yeah, I think the software is a little buggy, but I'll be taking the car in for an oil change in the next week or so and I'll have them check the battery while I'm in.
I'll also check to see that I have the latest and greatest updates.
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I'll also check to see that I have the latest and greatest updates.
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#11
My active cruise control once did not boot up in two successive restarts. No cruise control on those trip sections. Everything else worked as usual. The third start-up active cruise control ran fine and has done so on all start-ups since. This is another case of the software having a start-up related bug where pieces of the operating software are not loading properly.
#13
Instructor
After I recieved a couple of "check 12 volt charging system", the dealer said the battery would not hold a charge properly and replaced it. Hasn't happened since, but I wonder if a defective battery was truly the root cause and, if so, what the specific defect of the battery was.
I continue to have the same screen gremlins in the audio system, very slow nav response times, and missing hvac controls upon startup.
I continue to have the same screen gremlins in the audio system, very slow nav response times, and missing hvac controls upon startup.
#14
About half the time, the steering wheel does not come out fully. ( exact same problem as the RL ) The seat and mirrors always go to the right place. Battery and alternator checked out OK.
#15
Three Wheelin'
I have the same problem you do Mike with the steering wheel. I have mine set all the way down in it's lowest position and it never comes down 100% when it recalls my memory position, it's always 98% down, leaving room to adjust it a final click down.
I just gave up on it and attributed to a bug / design issue in the steering wheel motor mechanism and have just accustomed myself to manually click it down further before I drive off.
I have not experienced any of the other issues you've reported.
I just gave up on it and attributed to a bug / design issue in the steering wheel motor mechanism and have just accustomed myself to manually click it down further before I drive off.
I have not experienced any of the other issues you've reported.
#16
Instructor
My system frequently loses all the audio preset data. Have only noticed this in xm mode. Turning off the audio doesn't bring back the data, nor does restarting the car. I question whether this is an xm/Sirius problem, however, the other cars I have with xm have never exhibited this defect.
Recently,I've observed that often when I start the car, the hvac temp does not appear for a matter of 30 seconds to a minute with the system set to auto. I believe this happens only when the car has been sitting for a number of hours.
Then, yesterday when I started it, the lower screen was completely blank. I waited a minute or so, and nothing happened. Then, at a stop sign, I stopped the car, shut off the engine and restarted it. The screen came on normally. My son screamed at me wondering if I was crazy.
More gremlins. Very annoying. Have never experienced similar issues with any other car.
Anyone else experience this? Any fixes you are aware of?
My battery was replaced six months ago after the 12 volt charging system warning. Don't think these are related, but who knows. My role as design and product validation test engineer continues.
Recently,I've observed that often when I start the car, the hvac temp does not appear for a matter of 30 seconds to a minute with the system set to auto. I believe this happens only when the car has been sitting for a number of hours.
Then, yesterday when I started it, the lower screen was completely blank. I waited a minute or so, and nothing happened. Then, at a stop sign, I stopped the car, shut off the engine and restarted it. The screen came on normally. My son screamed at me wondering if I was crazy.
More gremlins. Very annoying. Have never experienced similar issues with any other car.
Anyone else experience this? Any fixes you are aware of?
My battery was replaced six months ago after the 12 volt charging system warning. Don't think these are related, but who knows. My role as design and product validation test engineer continues.
Last edited by mgalbr22; 02-01-2015 at 05:25 AM.
#17
Senior Moderator
None of the above glitches noted in my hybrid. I suggest those with issues to post a screenshot of the software version so we can get a comparison. To find your software version:
Hold NAV-BACK-MENU simultaneously, or PHONE-BACK-MENU if you don't have NAV.
Use jog wheel to SELECT "Detail Information and Setting", then "Version". The "Program" version is likely what's most relevant here.
to being a beta tester for Acura! They should pay us.
Hold NAV-BACK-MENU simultaneously, or PHONE-BACK-MENU if you don't have NAV.
Use jog wheel to SELECT "Detail Information and Setting", then "Version". The "Program" version is likely what's most relevant here.
to being a beta tester for Acura! They should pay us.
#18
Grandpa
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neuronbob (02-01-2015)
#19
AcurAdmirer
Thread Starter
None of the above glitches noted in my hybrid. I suggest those with issues to post a screenshot of the software version so we can get a comparison. To find your software version:
Hold NAV-BACK-MENU simultaneously, or PHONE-BACK-MENU if you don't have NAV.
Use jog wheel to SELECT "Detail Information and Setting", then "Version". The "Program" version is likely what's most relevant here.
to being a beta tester for Acura! They should pay us.
Hold NAV-BACK-MENU simultaneously, or PHONE-BACK-MENU if you don't have NAV.
Use jog wheel to SELECT "Detail Information and Setting", then "Version". The "Program" version is likely what's most relevant here.
to being a beta tester for Acura! They should pay us.
Now show me yours.
BTW, I've had no more of the glitches I reported, but my car has started locking itself a lot. Seems like half the time I go out in the garage, the car is locked. Guess that's better than UN-locking itself.
And my battery was checked last week and declared good.
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#20
BTW, I've had no more of the glitches I reported, but my car has started locking itself a lot. Seems like half the time I go out in the garage, the car is locked. Guess that's better than UN-locking itself.
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Funny. My car locks itself some time as well. Maybe it's pouting.
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Funny. My car locks itself some time as well. Maybe it's pouting.
#21
Senior Moderator
#22
Instructor
Latest software
None of the above glitches noted in my hybrid. I suggest those with issues to post a screenshot of the software version so we can get a comparison. To find your software version:
Hold NAV-BACK-MENU simultaneously, or PHONE-BACK-MENU if you don't have NAV.
Use jog wheel to SELECT "Detail Information and Setting", then "Version". The "Program" version is likely what's most relevant here.
to being a beta tester for Acura! They should pay us.
Hold NAV-BACK-MENU simultaneously, or PHONE-BACK-MENU if you don't have NAV.
Use jog wheel to SELECT "Detail Information and Setting", then "Version". The "Program" version is likely what's most relevant here.
to being a beta tester for Acura! They should pay us.
#23
AcurAdmirer
Thread Starter
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#24
Senior Moderator
mgalbr22, that's why I'm asking for version numbers. I'm not sure whether mine is the latest for Sport Hybrids, or is an earlier version than those in the 2014 and 2015 PAWS RLXs. I figure the higher the version number, the more recent it is.
Would be a lot easier if Acura got us a proper update out with similar functionality to the TLX. I hope they can do it. That'd increase my satisfaction with the car significantly.
Edit: Mike posted while I was typing.
Would be a lot easier if Acura got us a proper update out with similar functionality to the TLX. I hope they can do it. That'd increase my satisfaction with the car significantly.
Edit: Mike posted while I was typing.
#25
mgalbr22, that's why I'm asking for version numbers. I'm not sure whether mine is the latest for Sport Hybrids, or is an earlier version than those in the 2014 and 2015 PAWS RLXs. I figure the higher the version number, the more recent it is.
Would be a lot easier if Acura got us a proper update out with similar functionality to the TLX. I hope they can do it. That'd increase my satisfaction with the car significantly.
Edit: Mike posted while I was typing.
Would be a lot easier if Acura got us a proper update out with similar functionality to the TLX. I hope they can do it. That'd increase my satisfaction with the car significantly.
Edit: Mike posted while I was typing.
I will ask for the latest update on mine when I bring it in on Wednesday.
#26
Pro
Bob - I have the same 1.00.2b05 system in my Hybrid (I can't get to my car to check the other #'s today because of the storm, but I had written down the main program # previously). The Acura Tech Line told my dealer that there was no later system software for my car, but that "they were working on an update" (aren't they always?).
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neuronbob (02-02-2015)
#27
AcurAdmirer
Thread Starter
mgalbr22, that's why I'm asking for version numbers. I'm not sure whether mine is the latest for Sport Hybrids, or is an earlier version than those in the 2014 and 2015 PAWS RLXs. I figure the higher the version number, the more recent it is.
Would be a lot easier if Acura got us a proper update out with similar functionality to the TLX. I hope they can do it. That'd increase my satisfaction with the car significantly.
Edit: Mike posted while I was typing.
Would be a lot easier if Acura got us a proper update out with similar functionality to the TLX. I hope they can do it. That'd increase my satisfaction with the car significantly.
Edit: Mike posted while I was typing.
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#28
Three Wheelin'
^ you do know you can already do this by using Acuralink? And it works very well:
1. just hit the Acuralink button on the overhead console
2. tell it you want "New Destination"
3. It will ask you what you wand to find and you can speak the full address string in one shot.
4. it will search it and confirm back to you the address you gave it and then download it to the car.
I use it all the time and it works very well. You can even tell it to just find the "nearest Best Buy" or "nearest Starbucks" and it will locate the closest ones to you.
1. just hit the Acuralink button on the overhead console
2. tell it you want "New Destination"
3. It will ask you what you wand to find and you can speak the full address string in one shot.
4. it will search it and confirm back to you the address you gave it and then download it to the car.
I use it all the time and it works very well. You can even tell it to just find the "nearest Best Buy" or "nearest Starbucks" and it will locate the closest ones to you.
#29
Grandpa
Join Date: Dec 2003
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With AcuraLink, you don't even need the address to get directions.
If you search by company name and city/state, that is usually enough.
I like that. :-)
If you search by company name and city/state, that is usually enough.
I like that. :-)
#30
FYI, I remember someone asking what was the 2015 RLX information. I have a 2015 Advance and decided to check mine this morning and my information is exactly the same as this information on Mike Tx. I do not have the issue (glitches, suspension, rattles, clunks, etc.) presented in this forum. With that said I do agree that the voice recognition is not that great, I just do it manually, and the NAV traffic colors is way to light, not always up to date, at least for this old guy IMHO.
#31
AcurAdmirer
Thread Starter
^ you do know you can already do this by using Acuralink? And it works very well:
1. just hit the Acuralink button on the overhead console
2. tell it you want "New Destination"
3. It will ask you what you wand to find and you can speak the full address string in one shot.
4. it will search it and confirm back to you the address you gave it and then download it to the car.
I use it all the time and it works very well. You can even tell it to just find the "nearest Best Buy" or "nearest Starbucks" and it will locate the closest ones to you.
1. just hit the Acuralink button on the overhead console
2. tell it you want "New Destination"
3. It will ask you what you wand to find and you can speak the full address string in one shot.
4. it will search it and confirm back to you the address you gave it and then download it to the car.
I use it all the time and it works very well. You can even tell it to just find the "nearest Best Buy" or "nearest Starbucks" and it will locate the closest ones to you.
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#32
Grandpa
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#33
Three Wheelin'
Mike - it comes with the "Connect" edition of the service, which is $159 for a 1-year ($13.25/month) minimum service fee/contract. Well worth the monthly cost in my opinion.
Acura | AcuraLink - Packages | Acura.com
Acura | AcuraLink - Packages | Acura.com
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victorber (02-12-2015)
#35
Three Wheelin'
I'll tell you another feature that is well worth the $13.25 / monthly cost is the ability to pull up addresses on your iPhone and send them to the car via Acuralink, meaning from anywhere, as long as your iPhone is "online" and the car has a good cell signal to communicate with Acuralink.
That function is my primary method for sending navigation info to the car. From there, if I forget, then I just use the Acuralink call option.
Both of these NAV input options are the two things that have made it easier for me to deal with the fact that the NAV input is sooooo slow and cumbersome to do via the touchscreen (due to the sluggish CPU performance).
That function is my primary method for sending navigation info to the car. From there, if I forget, then I just use the Acuralink call option.
Both of these NAV input options are the two things that have made it easier for me to deal with the fact that the NAV input is sooooo slow and cumbersome to do via the touchscreen (due to the sluggish CPU performance).
#36
Safety Car
My $.02
So far I have not experienced any of the things the OP has but a few of my bugs:
1. A few times my nav had to reboot itself. Forgot the exact wording but it said it would take a minute before it would start. I ponder if it is bc I use a metallic sun shield which they warn could affect the equipment in the rear view mirror. This has happened maybe 3 times & rectifies after a minute or 2.
2. Sometimes the lower screen freezes when I am trying to make a call & I cannot hangup or make another call until I turn the car off & back on. This has happened twice now.
2. Sometimes the lower screen freezes when I am trying to make a call & I cannot hangup or make another call until I turn the car off & back on. This has happened twice now.
#38
Three Wheelin'
Mike - just noticed you have a new version of software than my 2014 Advanced. And I asked the techs specifically to check for NAV Software updates and they said they didnt find any. Gonna have to give them a call
#39
Grandpa
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#40
AcurAdmirer
Thread Starter
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