[QUOTE=Ludepower;16533519]What's everyone moaning update? I don't want acura tearing my car apart if the moan comes back.[/QUOTE

They replaced one of my Lift assist hinges last year and I haven’t had the moan since.

 

I got mine fixed about 1 year ago and the noise was gone for a while but the noise came back but of course only when the weather is warm or hot. Will need to take back. They did change the springs.

 

Hi, Im having the same issue. When I open the hatch the noise sounds like two piece of ruber that were stuck together. When I close it for a second or two I here this squeeky noise coming from the right side. Sounds like Im opening an old barn door. Wondering if I should do anything about. It s a lease and Im deffinetly not buying it

 

I had the same issue, mainly when the weather was warm. The dealer replaced the right tailgate ‘shock/strut’ April of 2019. That fixed it, no moaning since. They billed Acura under warranty: $281.58 for parts and $128.08 for labor. That’s about two hours labor so I doubt that it required a complete disassembly of the tailgate. This is a well known problem so don’t trust that the dealer is unaware of it. Even if he is that spaced out all he needs to do is call the Acura tech line to get the info. Acura is the worst automotive company I’ve ever dealt with. Only 10 months left on my lease and I’m counting them down. Oh, and last week I took my 2019 RDX Advance in for the fuel pump recall. They improperly racked the car and it slid and damaged the driver door. The car is at the dealer right now to have the door replaced. I don’t even get upset about it anymore. Just can’t wait to dump the lemon.

 

Sounds like something that would happen to me at a dealer service department. Oh wait, it did. A Mazda shop once positioned the lift arms outside of the pinch welds (!) and crushed the bodywork. One of many unprofessional interactions I've had with dealer service departments. It's certainly not just Acura.

 

Thanks for the info. I will call Acura to get this fix

 

Hi Guys, Has anyone else had their dealer perform the above fix per Cazman? I have this same moaning/groaning/metal rubbing sound "only" when weather is warm spring/summer on my Black 2020 A-spec SH-AWD. If it sits outside in the sun for a few hours when temp is warm/hot, the moaning/groaning gets "a lot" louder when its' about to fully retract or when its about to start closing. I had my local dealer look at it and of course it only made a slight moaning sound while there since the car sat inside the dealer before it was going to be serviced. The service manager said Acura is aware of this noise and told me that the noise is coming from the tailgate motor and said the worm gear in the motor expands as it gets hotter causing the noise. He also said that this is most common for Black Colored RDX's since it attracts the sun more (which really sounds like BS to me). He basically said that's normal until Acura comes out with a permanent fix or a TSB which they have not yet done so. Due to this, I want to bring Cazman's fix to my dealers attention but would like confirmation that the noise has not come backfor the people that got this done. I would hate for them to tear the back apart to replace the shock/strut/ and cause more problems while they attempt to replace this. Thanks All.

 

That is total dealer BS. The car is under warranty, tell them to fix it ! I just got rid of the RDX in June but I can tell you that there was no ‘moaning’ after the repair (2+ years). BTW, my car was white LOL.

 

LOL. I knew it! Thanks for letting me know yours was white and confirming no noise for 2yrs afterwards. I am going to have this dealer do the same fix on my RDX.