Updating maps
#1
Three Wheelin'
Thread Starter
Updating maps
Will the dealer update the maps at the time of service? If so, I won't bother trying to do it myself.
If not...
I tried downloading the maps update using the Map Downloader app from
https://acuranavi.navigation.com/home/en_US/AcuraNA/USD
However, after the download of maps data to USB (which took > 20 min, after which I stopped watching it), I tried taking it to the car and plugging it into both USB ports while the car was on navigation, but the car didn't seem to recognize the USB drive. I tried the both USB ports -- the one above near the arm rest and the one below the center console.
(There are other files on that USB drive in addition to the navigation download.)
Did I do something wrong?
If not...
I tried downloading the maps update using the Map Downloader app from
https://acuranavi.navigation.com/home/en_US/AcuraNA/USD
However, after the download of maps data to USB (which took > 20 min, after which I stopped watching it), I tried taking it to the car and plugging it into both USB ports while the car was on navigation, but the car didn't seem to recognize the USB drive. I tried the both USB ports -- the one above near the arm rest and the one below the center console.
(There are other files on that USB drive in addition to the navigation download.)
Did I do something wrong?
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Addikt (05-23-2021)
#2
Skeptic
Unlikely you downloaded the complete update (>14 Gb) in 20 minutes. For most people, it takes a couple hours. Try it again and pay attention. It should tell you the progress. I think there are over 1000 parts (1,005?).
Most dealers do not do map updates. Only infotainment software.
Most dealers do not do map updates. Only infotainment software.
#3
Three Wheelin'
Thread Starter
Unlikely you downloaded the complete update (>14 Gb) in 20 minutes. For most people, it takes a couple hours. Try it again and pay attention. It should tell you the progress. I think there are over 1000 parts (1,005?).
Most dealers do not do map updates. Only infotainment software.
Most dealers do not do map updates. Only infotainment software.
#5
Skeptic
#6
2020 RDX White/Espresso
I think it is recommended that you install the map file to a freshly formatted drive. And I think the drive is not supposed to be larger than 64gb or maybe it was 128gb - I can’t remember but I think there was something about not being able to recognize larger drives.
The only USB with data connection is the one in the armrest, so that’s where it should be plugged in.
Side note; Acura isn’t getting a lot of appreciation from me around their service for maps, infotainment, and AcuraLink - supper really sucks.
The only USB with data connection is the one in the armrest, so that’s where it should be plugged in.
Side note; Acura isn’t getting a lot of appreciation from me around their service for maps, infotainment, and AcuraLink - supper really sucks.
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anoop (05-10-2021)
#7
Intermediate
Make sure the USB drive is formatted for Windows (MS-FAT).
I also think the USB drive cannot be larger than 128GB. I tried it numerous times with a 256GB drive and it did not work. It worked with a 128GB drive.
I also think the USB drive cannot be larger than 128GB. I tried it numerous times with a 256GB drive and it did not work. It worked with a 128GB drive.
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IM542 (05-23-2021)
Trending Topics
#9
Skeptic
You can have other files on the USB, as long as the folder named "HereMapsV1" is in the root of the drive. That's what the car looks for.
I've used the same USB for all 3 map updates so far. 32 Gb formatted in FAT32. I know that works
#10
Skeptic
This is what you should see in the "HereMapsV1" folder:
Directory of C:\Users\ ... \HereMapsV1
05/10/2021 05:54 PM <DIR> .
05/10/2021 05:54 PM <DIR> ..
05/10/2021 05:54 PM 0 list.txt
05/01/2021 01:01 PM <DIR> MyScript.Data
05/01/2021 01:01 PM <DIR> NavDB.BLM_1417
05/01/2021 01:01 PM <DIR> NavDB.CAN_1201
05/01/2021 01:01 PM <DIR> NavDB.CAN_1202
05/01/2021 01:01 PM <DIR> NavDB.CAN_1203
05/01/2021 01:01 PM <DIR> NavDB.CAN_1204
05/01/2021 01:01 PM <DIR> NavDB.CAN_1205
05/01/2021 01:01 PM <DIR> NavDB.MEX_1206
05/01/2021 01:01 PM <DIR> NavDB.MEX_1207
05/01/2021 01:01 PM <DIR> NavDB.MEX_1208
05/01/2021 01:01 PM <DIR> NavDB.MEX_1209
05/01/2021 01:01 PM <DIR> NavDB.MEX_1210
05/01/2021 01:01 PM <DIR> NavDB.MGG_1410
05/01/2021 01:01 PM <DIR> NavDB.OVERVIEW
05/01/2021 01:01 PM <DIR> NavDB.PRI_1211
05/01/2021 01:01 PM <DIR> NavDB.ROOT
05/01/2021 01:01 PM <DIR> NavDB.USA_1212
05/01/2021 01:01 PM <DIR> NavDB.USA_1213
05/01/2021 01:02 PM <DIR> NavDB.USA_1214
05/01/2021 01:02 PM <DIR> NavDB.USA_1215
05/01/2021 01:02 PM <DIR> NavDB.USA_1216
05/01/2021 01:02 PM <DIR> NavDB.USA_1217
05/01/2021 01:02 PM <DIR> NavDB.USA_1218
05/01/2021 01:02 PM <DIR> NavDB.USA_1219
05/01/2021 01:02 PM <DIR> NavDB.USA_1220
05/01/2021 01:02 PM <DIR> NavDB.USA_1221
05/01/2021 01:02 PM <DIR> NavDB.USA_1222
05/01/2021 01:02 PM <DIR> NavDB.USA_1223
05/01/2021 01:02 PM <DIR> NavDB.USA_1224
05/01/2021 01:02 PM <DIR> NavDB.USA_1225
05/01/2021 01:02 PM <DIR> NavDB.USA_1226
05/01/2021 01:02 PM <DIR> NavDB.USA_1227
05/01/2021 01:02 PM <DIR> NavDB.USA_1228
05/01/2021 01:02 PM <DIR> NavDB.USA_1229
05/01/2021 01:02 PM <DIR> NavDB.USA_1230
05/01/2021 01:02 PM <DIR> NavDB.USA_1231
05/01/2021 01:02 PM <DIR> NavDB.USA_1232
05/01/2021 01:02 PM <DIR> NavDB.USA_1233
05/01/2021 01:02 PM <DIR> NavDB.USA_1234
05/01/2021 01:03 PM <DIR> NavDB.USA_1235
05/01/2021 01:03 PM <DIR> NavDB.USA_1236
05/01/2021 01:03 PM <DIR> NavDB.USA_1237
05/01/2021 01:03 PM <DIR> NavDB.USA_1238
05/01/2021 01:03 PM <DIR> NavDB.USA_1239
05/01/2021 01:03 PM <DIR> NavDB.USA_1240
05/01/2021 01:03 PM <DIR> NavDB.USA_1241
05/01/2021 01:03 PM <DIR> NavDB.USA_1242
05/01/2021 01:03 PM <DIR> NavDB.USA_1243
05/01/2021 01:03 PM <DIR> NavDB.USA_1244
05/01/2021 01:03 PM <DIR> NavDB.USA_1245
05/01/2021 01:03 PM <DIR> NavDB.USA_1246
05/01/2021 01:03 PM <DIR> NavDB.USA_1247
05/01/2021 01:03 PM <DIR> NavDB.USA_1248
05/01/2021 01:03 PM <DIR> NavDB.USA_1249
05/01/2021 01:03 PM <DIR> NavDB.USA_1250
05/01/2021 08:56 AM 10,945 PACKAGE.SLIST
05/01/2021 01:03 PM <DIR> VRContext.Data
2 File(s) 10,945 bytes
58 Dir(s) 109,201,047,552 bytes free
Directory of C:\Users\ ... \HereMapsV1
05/10/2021 05:54 PM <DIR> .
05/10/2021 05:54 PM <DIR> ..
05/10/2021 05:54 PM 0 list.txt
05/01/2021 01:01 PM <DIR> MyScript.Data
05/01/2021 01:01 PM <DIR> NavDB.BLM_1417
05/01/2021 01:01 PM <DIR> NavDB.CAN_1201
05/01/2021 01:01 PM <DIR> NavDB.CAN_1202
05/01/2021 01:01 PM <DIR> NavDB.CAN_1203
05/01/2021 01:01 PM <DIR> NavDB.CAN_1204
05/01/2021 01:01 PM <DIR> NavDB.CAN_1205
05/01/2021 01:01 PM <DIR> NavDB.MEX_1206
05/01/2021 01:01 PM <DIR> NavDB.MEX_1207
05/01/2021 01:01 PM <DIR> NavDB.MEX_1208
05/01/2021 01:01 PM <DIR> NavDB.MEX_1209
05/01/2021 01:01 PM <DIR> NavDB.MEX_1210
05/01/2021 01:01 PM <DIR> NavDB.MGG_1410
05/01/2021 01:01 PM <DIR> NavDB.OVERVIEW
05/01/2021 01:01 PM <DIR> NavDB.PRI_1211
05/01/2021 01:01 PM <DIR> NavDB.ROOT
05/01/2021 01:01 PM <DIR> NavDB.USA_1212
05/01/2021 01:01 PM <DIR> NavDB.USA_1213
05/01/2021 01:02 PM <DIR> NavDB.USA_1214
05/01/2021 01:02 PM <DIR> NavDB.USA_1215
05/01/2021 01:02 PM <DIR> NavDB.USA_1216
05/01/2021 01:02 PM <DIR> NavDB.USA_1217
05/01/2021 01:02 PM <DIR> NavDB.USA_1218
05/01/2021 01:02 PM <DIR> NavDB.USA_1219
05/01/2021 01:02 PM <DIR> NavDB.USA_1220
05/01/2021 01:02 PM <DIR> NavDB.USA_1221
05/01/2021 01:02 PM <DIR> NavDB.USA_1222
05/01/2021 01:02 PM <DIR> NavDB.USA_1223
05/01/2021 01:02 PM <DIR> NavDB.USA_1224
05/01/2021 01:02 PM <DIR> NavDB.USA_1225
05/01/2021 01:02 PM <DIR> NavDB.USA_1226
05/01/2021 01:02 PM <DIR> NavDB.USA_1227
05/01/2021 01:02 PM <DIR> NavDB.USA_1228
05/01/2021 01:02 PM <DIR> NavDB.USA_1229
05/01/2021 01:02 PM <DIR> NavDB.USA_1230
05/01/2021 01:02 PM <DIR> NavDB.USA_1231
05/01/2021 01:02 PM <DIR> NavDB.USA_1232
05/01/2021 01:02 PM <DIR> NavDB.USA_1233
05/01/2021 01:02 PM <DIR> NavDB.USA_1234
05/01/2021 01:03 PM <DIR> NavDB.USA_1235
05/01/2021 01:03 PM <DIR> NavDB.USA_1236
05/01/2021 01:03 PM <DIR> NavDB.USA_1237
05/01/2021 01:03 PM <DIR> NavDB.USA_1238
05/01/2021 01:03 PM <DIR> NavDB.USA_1239
05/01/2021 01:03 PM <DIR> NavDB.USA_1240
05/01/2021 01:03 PM <DIR> NavDB.USA_1241
05/01/2021 01:03 PM <DIR> NavDB.USA_1242
05/01/2021 01:03 PM <DIR> NavDB.USA_1243
05/01/2021 01:03 PM <DIR> NavDB.USA_1244
05/01/2021 01:03 PM <DIR> NavDB.USA_1245
05/01/2021 01:03 PM <DIR> NavDB.USA_1246
05/01/2021 01:03 PM <DIR> NavDB.USA_1247
05/01/2021 01:03 PM <DIR> NavDB.USA_1248
05/01/2021 01:03 PM <DIR> NavDB.USA_1249
05/01/2021 01:03 PM <DIR> NavDB.USA_1250
05/01/2021 08:56 AM 10,945 PACKAGE.SLIST
05/01/2021 01:03 PM <DIR> VRContext.Data
2 File(s) 10,945 bytes
58 Dir(s) 109,201,047,552 bytes free
#11
Three Wheelin'
Thread Starter
I have all the files mentioned above.
The drive is formatted as MS-DOS (FAT 32).
So the only issue appears to be size which is 256GB.
I managed to find a 32GB drive, but the copy operation failed. I may have to try and find a different one.
I called to schedule for service (B 1 2 7). Got an appointment for May 22. The person making the appointment said that they should be able to update the maps. If I find a different drive before then, I'll give it another shot.
The drive is formatted as MS-DOS (FAT 32).
So the only issue appears to be size which is 256GB.
I managed to find a 32GB drive, but the copy operation failed. I may have to try and find a different one.
I called to schedule for service (B 1 2 7). Got an appointment for May 22. The person making the appointment said that they should be able to update the maps. If I find a different drive before then, I'll give it another shot.
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#13
Three Wheelin'
Thread Starter
I took the car in for service today. They said they don't update the maps, but they'll look into why the USB update didn't work. When I picked up the car, they said I already had the latest version of the map database (weird!). When I got into the car and entered a new destination, I was expecting it to pop up the message that the map database needed an update, but it didn't. So I guess all is well, but I don't quite understand how it got resolved. Do these things get updated over the air by any chance?
#14
Drifting
Join Date: Apr 2018
Location: New Yorkie, Hudson Valley
Posts: 3,001
Received 1,026 Likes
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I took the car in for service today. They said they don't update the maps, but they'll look into why the USB update didn't work. When I picked up the car, they said I already had the latest version of the map database (weird!). When I got into the car and entered a new destination, I was expecting it to pop up the message that the map database needed an update, but it didn't. So I guess all is well, but I don't quite understand how it got resolved. Do these things get updated over the air by any chance?
It is a download to usb. Then usb to your car.
#15
How can i tell if usb to nav is working?
After downloading to the USB for over an hour, I plugged in the usb and it said something like “map updating”. How can i tell what is going on, and how long should it take? I don’t like to let my car stay running in case nothing is happening. Am i supposed to get some kind of progress info?
#16
Drifting
Join Date: Apr 2018
Location: New Yorkie, Hudson Valley
Posts: 3,001
Received 1,026 Likes
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716 Posts
Nope. They leave you hanging. A progress bar seems beyond their programming expertise.
If your usb has a light when it is reading, there is that. If not, getting on and off the map will tell you it is uploading. Other than that, wait for it to finally say it is done.
I could take a few dozens of minutes, or several hours.
On the upside, the map update is virtually useless, so there’s that.
If your usb has a light when it is reading, there is that. If not, getting on and off the map will tell you it is uploading. Other than that, wait for it to finally say it is done.
I could take a few dozens of minutes, or several hours.
On the upside, the map update is virtually useless, so there’s that.
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amcobra (08-12-2021)
#17
Three Wheelin'
Thread Starter
Probably depends on the read speed of the USB drive.
Probably depends on the area. But it would be nice if there was an option to "ignore" or "remind me later" instead of always popping up.
Probably depends on the area. But it would be nice if there was an option to "ignore" or "remind me later" instead of always popping up.
#18
Skeptic
Every time I've done it, it took between 50-60 minutes. I still have the USB in the car with the latest update but I just haven't driven anywhere where I know I'll be in the for at least an hour.
#19
Thanks It did finish, but when I checked the version via "help" it was still the 2019 and I was still getting "map out of date" messages. I checked again maybe 1/2 hour later, and voila! the date is now in 3/21~ I forget the date. Also, I think some of the prior "map out of date" messages have disappeared. So I am calling it a win. I wonder how many Acura owners are going to go through this aggravation - seems kind of archaic to have to update things this way.
#20
Skeptic
The first time I downloaded an update, I was still using an old 802.11g router. It took more than 5 hours, which is still way faster than 4G. Since then, I upgraded to an AX router. The last couple map updates took about 30 minutes.
Kind of funny that I can download the update to USB in about half the time it takes to then load it into the car.
Last edited by NooYawkuh; 08-11-2021 at 08:46 PM.
#21
Skeptic
Version 2021.08.04
I just checked and noticed the latest map update is 2021.08.04. I don't know when it became available or if anyone posted about it. I just downloaded it. Took me about 35 minutes. If you want to check, go here:
https://acuranavi.navigation.com/home/en_US/AcuraNA/USD
You'll have to enter your VIN# and the current map version you have installed. The previous versions were:
2019.07.08
2020.10.09
2021.01.08
2021.03.18
You'll need (at least) a 32Gb USB and you'll probably have to update or install the latest map downloader. I did.
https://acuranavi.navigation.com/home/en_US/AcuraNA/USD
You'll have to enter your VIN# and the current map version you have installed. The previous versions were:
2019.07.08
2020.10.09
2021.01.08
2021.03.18
You'll need (at least) a 32Gb USB and you'll probably have to update or install the latest map downloader. I did.
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#22
Three Wheelin'
Thread Starter
I just checked and noticed the latest map update is 2021.08.04. I don't know when it became available or if anyone posted about it. I just downloaded it. Took me about 35 minutes. If you want to check, go here:
https://acuranavi.navigation.com/home/en_US/AcuraNA/USD
You'll have to enter your VIN# and the current map version you have installed. The previous versions were:
2019.07.08
2020.10.09
2021.01.08
2021.03.18
You'll need (at least) a 32Gb USB and you'll probably have to update or install the latest map downloader. I did.
https://acuranavi.navigation.com/home/en_US/AcuraNA/USD
You'll have to enter your VIN# and the current map version you have installed. The previous versions were:
2019.07.08
2020.10.09
2021.01.08
2021.03.18
You'll need (at least) a 32Gb USB and you'll probably have to update or install the latest map downloader. I did.
https://links.flexoffers.com/invalid/
This map update stuff is an absolute pain.
Acura needs better instructions -- tell us what size stick to use (if there are limits on the down side or up side) and any other things to check for (speed issues or whatever). I've had too many failures and it's frustrating to just keep trying and failing even though it seems like I'm following instructions to the T.
#23
Skeptic
When I click the link in your post I get redirected to:
https://links.flexoffers.com/invalid/
This map update stuff is an absolute pain.
Acura needs better instructions -- tell us what size stick to use (if there are limits on the down side or up side) and any other things to check for (speed issues or whatever). I've had too many failures and it's frustrating to just keep trying and failing even though it seems like I'm following instructions to the T.
https://links.flexoffers.com/invalid/
This map update stuff is an absolute pain.
Acura needs better instructions -- tell us what size stick to use (if there are limits on the down side or up side) and any other things to check for (speed issues or whatever). I've had too many failures and it's frustrating to just keep trying and failing even though it seems like I'm following instructions to the T.
https://acuranavi.navigation.com/home/en_US/AcuraNA/USD
#24
Three Wheelin'
Thread Starter
Don't know why that happens but that's what I have bookmarked. Try copy paste instead of click.
https://acuranavi.navigation.com/home/en_US/AcuraNA/USD
https://acuranavi.navigation.com/home/en_US/AcuraNA/USD
Copy/paste works.
#25
2020 RDX White/Espresso
Thanks @NooYawkuh . I think this is probably the fourth or fifth update since I bought my car and how many have Acura ever notified me about? Zero.
I like my car, but Acura’s customer service doesn’t make it easy.
I like my car, but Acura’s customer service doesn’t make it easy.
#26
Three Wheelin'
Thread Starter
Thanks @NooYawkuh . I think this is probably the fourth or fifth update since I bought my car and how many have Acura ever notified me about? Zero.
I like my car, but Acura’s customer service doesn’t make it easy.
I like my car, but Acura’s customer service doesn’t make it easy.
#27
Skeptic
Thanks @NooYawkuh . I think this is probably the fourth or fifth update since I bought my car and how many have Acura ever notified me about? Zero.
I like my car, but Acura’s customer service doesn’t make it easy.
I like my car, but Acura’s customer service doesn’t make it easy.
No they don't make it easy but there's no practical way to install a 15Gb image OTA. It would take hours. Even from the USB, it takes about an hour to upload to the car after you've downloaded it. I guess it's better than having to order CDs.
What seems ridiculous to me is having to download and install software just to download and install software.
I just wonder for how long we will receive free map updates. Do any o' yous long-time Acura owners have any idea?
Last edited by NooYawkuh; 11-17-2021 at 09:11 AM.
#28
The system does have the ability to provide a map out of date message. Back in October 2019, a map update was posted but later removed. Those of us who installed it got a map out of date message when using the nav that persisted until a new update was released in 2020. This was before Apple CarPlay was enabled, and was very annoying.
#29
anoop, is this what you are seeing?
This happened to several of us after the last update (2021.03.18) and was discussed in other threads, referenced in another posting:
There is a second discussion regarding this issue (here).
Someone indicated it is related to the "Connected" feature of the navigation in that same thread (here).
I recall it had something to do with the servers at HERE that eventually resolved itself.
Ron
This happened to several of us after the last update (2021.03.18) and was discussed in other threads, referenced in another posting:
There is a second discussion regarding this issue (here).
Someone indicated it is related to the "Connected" feature of the navigation in that same thread (here).
I recall it had something to do with the servers at HERE that eventually resolved itself.
Ron
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anoop (11-17-2021)
#30
Three Wheelin'
Thread Starter
anoop, is this what you are seeing?
This happened to several of us after the last update (2021.03.18) and was discussed in other threads, referenced in another posting:
There is a second discussion regarding this issue (here).
Someone indicated it is related to the "Connected" feature of the navigation in that same thread (here).
I recall it had something to do with the servers at HERE that eventually resolved itself.
Ron
This happened to several of us after the last update (2021.03.18) and was discussed in other threads, referenced in another posting:
There is a second discussion regarding this issue (here).
Someone indicated it is related to the "Connected" feature of the navigation in that same thread (here).
I recall it had something to do with the servers at HERE that eventually resolved itself.
Ron
#31
Burning Brakes
Acura, Acura, Acura....this is all I have got for the last couple days in response to entering the 'VIN 'and 'latest map version' :
A service error has occurred and we cannot process your request. Please contact us or try again later.
So much ti like about the RDX, and so much that us just perpetually aggravating and so much of what is aggravating is that touch pad and the world of electronics and software that live behind it. I update my phone apps I don't know how many times a week, 100% problem free, even my new LG TV updates frequently, no sweat. But my 40something thousand dollar car!!!....My SIL has had zero issues updating anything on his 2021 Ford Ranger How does Acura get so much right, but critical things...so wrong.
A service error has occurred and we cannot process your request. Please contact us or try again later.
So much ti like about the RDX, and so much that us just perpetually aggravating and so much of what is aggravating is that touch pad and the world of electronics and software that live behind it. I update my phone apps I don't know how many times a week, 100% problem free, even my new LG TV updates frequently, no sweat. But my 40something thousand dollar car!!!....My SIL has had zero issues updating anything on his 2021 Ford Ranger How does Acura get so much right, but critical things...so wrong.
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JB in AZ (11-17-2021)
#32
I have only updated the map once to 2020.10.09.
So, I downloaded the newest map this morning to a 32GB USB drive (FAT32) with 27GB space left and it went on without any issue. The HERE map folder with all the files was around 15.4GB. I believed that I have used this same USB drive to update the map last time.
Turned the car on ACC mode, waited until the system booted, inserted the USB drive and a few seconds later, it prompted ".... incorrect state...error,... contact dealer". The message repeated again a few seconds later.
Turn off the car, plugged the USB drive, and turn it back on to ACC mode, but nothing happened after a couple of minutes.
Turned off the car, turned it back on again to ACC mode, waited for the system to boot up, then connected the USB drive. This time, no error and it prompted updating map and then the message went away. about 50 minutes later, I came back to the car and saw a updated completed message and then it went away and the power went off. I started the engine, checked the map version and it was the 2021 version.
So, I downloaded the newest map this morning to a 32GB USB drive (FAT32) with 27GB space left and it went on without any issue. The HERE map folder with all the files was around 15.4GB. I believed that I have used this same USB drive to update the map last time.
Turned the car on ACC mode, waited until the system booted, inserted the USB drive and a few seconds later, it prompted ".... incorrect state...error,... contact dealer". The message repeated again a few seconds later.
Turn off the car, plugged the USB drive, and turn it back on to ACC mode, but nothing happened after a couple of minutes.
Turned off the car, turned it back on again to ACC mode, waited for the system to boot up, then connected the USB drive. This time, no error and it prompted updating map and then the message went away. about 50 minutes later, I came back to the car and saw a updated completed message and then it went away and the power went off. I started the engine, checked the map version and it was the 2021 version.
#34
Three Wheelin'
Thread Starter
Just FYI.
Around the time of this post, I sent an email to Acura asking about requirements for the USB drive.
Their initial response which I got Dec 1 had 4 requirements:
1/ USB 2.0
2/ > 32GB free space
3/ FAT32
4/ Not a Sandisk
I followed up and asked if there was a max size. I just got a response just today and they said only 32GB or 64GB will work.
#4 is a weird one. I normally tend to buy Sandisk, so I am glad I waited to ask them.
Now I have to try it again and hope it works.
Around the time of this post, I sent an email to Acura asking about requirements for the USB drive.
Their initial response which I got Dec 1 had 4 requirements:
1/ USB 2.0
2/ > 32GB free space
3/ FAT32
4/ Not a Sandisk
I followed up and asked if there was a max size. I just got a response just today and they said only 32GB or 64GB will work.
#4 is a weird one. I normally tend to buy Sandisk, so I am glad I waited to ask them.
Now I have to try it again and hope it works.
#35
Burning Brakes
Ummmm....#4?
Why not Sandisk? I have used Sandisk and only Sandisk, not for any particular reason, but I have about a dozen of them and have never had an Acura , or any issue. That seems odd.
Why not Sandisk? I have used Sandisk and only Sandisk, not for any particular reason, but I have about a dozen of them and have never had an Acura , or any issue. That seems odd.
#36
Three Wheelin'
Thread Starter
"It is recommended that downloads are on a USB 2.0 memory stick with at least 32GB of free storage space with the FAT32 format. It also should not be a Sandisk USB. If the USB doesn't meet this criteria the update might not work."
#37
Skeptic
Also, you can use a USB 3.0 or 3.1. I've used the same 3.0 drive for all the map updates. It won't update any faster because the car's data port is 2.0 but it will work.
I don't know if the FAT32 requirement still applies. exFAT might work now. Here are the latest instructions on the download page:
I don't know if the FAT32 requirement still applies. exFAT might work now. Here are the latest instructions on the download page:
Download instructions:
- Insert USB stick into your desktop computer or notepad.
Note: It is recommended that downloads are on a 3.0 memory stick with at least 32 GB of free storage space. However, 2.0 will work as well. USB 3.0 takes 35-45 minutes, and USB 2.0 can take 45-60+ minutes. - Click DOWNLOAD to start the HERE Map Downloader.
Note: If the HERE Map Downloader is not installed, you must complete that process first. Once complete, click on the DOWNLOAD button again. - Select the USB drive to start the download.
- When the download is complete, disconnect the USB. For instructions on how to install your downloaded map into your vehicle, refer to the map installation guide.
The following users liked this post:
anoop (12-21-2021)
#38
Three Wheelin'
Thread Starter
Also, you can use a USB 3.0 or 3.1. I've used the same 3.0 drive for all the map updates. It won't update any faster because the car's data port is 2.0 but it will work.
I don't know if the FAT32 requirement still applies. exFAT might work now. Here are the latest instructions on the download page:
I don't know if the FAT32 requirement still applies. exFAT might work now. Here are the latest instructions on the download page:
#39
Skeptic
I just use the same one every time.
#40
Three Wheelin'
Thread Starter
I got my 64GB drive in the mail today, so I'm about to attempt this again.
I have started the download and so far things appear to be going OK (which they also did the last time).
In the pdf with instructions I see:
Which USB port is this referring to?
Edit: I plugged it into the USB next to the cup holders but it doesn't seem to do anything.
I have started the download and so far things appear to be going OK (which they also did the last time).
In the pdf with instructions I see:
While the vehicle is in Park, plug the USB flash drive containing the download into the navigation system.
Edit: I plugged it into the USB next to the cup holders but it doesn't seem to do anything.
Last edited by anoop; 12-30-2021 at 05:06 PM.