Continue with dealership service?

Thread Tools
 
Search this Thread
 
Old 03-27-2022 | 03:08 PM
  #1  
Ludepower's Avatar
Thread Starter
Racer
 
Joined: Sep 2019
Posts: 409
Likes: 132
Continue with dealership service?

In my city the Acura dealership is 25% - 50% depending on the job more than your local mechanic shop. The upselling is also annoying.

Our RDX warranties are expiring soon will you keep goin to Acura for your service?
Old 03-27-2022 | 03:16 PM
  #2  
thoiboi's Avatar
Senior Moderator
 
Joined: Apr 2010
Posts: 47,384
Likes: 8,791
From: SoCal, CA
hell no, go to any indie mechanic you want. why would you pay extra?
Old 03-27-2022 | 05:53 PM
  #3  
Ludepower's Avatar
Thread Starter
Racer
 
Joined: Sep 2019
Posts: 409
Likes: 132
Few reasons

-goodwill relationship for warranty and TSB repairs
-clean prompt service with mechanics that specialize in your car
-courtesy shuttle rides and loaner cars
-your service history at one location for better resale value

does it justify the price difference I say no but wanna here peoples service strategy going foward.
The following 2 users liked this post by Ludepower:
amcobra (03-27-2022), tecwerks (03-27-2022)
Old 03-27-2022 | 06:30 PM
  #4  
russianDude's Avatar
Suzuka Master
 
Joined: Jun 2001
Posts: 6,409
Likes: 709
From: NJ
Originally Posted by Ludepower
does it justify the price difference I say no but wanna here peoples service strategy going foward.
Pouring money into dealership by accepting all their “recommended work” is not going to pay off for a potential (not guaranteed) goodwill service that you may need.
If you know good mechanic (big if, so many incompetent mechanics), its a better deal.
The best deal if you learn how to change your oil, and then only go to dealerships for things that are too difficult for you, ie changing transmission fluid or brake fluid.

I am on 3rd year, DIY tire rotations, oil change, and rear diff. Have not had the need for dealership service yet, will do brake fluid there in 6 month.
The following users liked this post:
Ludepower (03-27-2022)
Old 03-28-2022 | 11:10 AM
  #5  
Unobtanium's Avatar
Racer
 
Joined: Feb 2022
Posts: 442
Likes: 145
I stick with dealer service. I find it reasonable compared to indy shops, typically, unless we're talking Euro/Italian. Also, good will is a thing. Mazda ate a $2700 diff as a favor to me, because I like offroading my CUV's. Wonder how many $80 oil changes that was worth...
Old 03-28-2022 | 02:38 PM
  #6  
sinain's Avatar
Intermediate
 
Joined: Jul 2016
Posts: 42
Likes: 33
From: Tennessee
Talking

Originally Posted by Unobtanium
I stick with dealer service. I find it reasonable compared to indy shops, typically, unless we're talking Euro/Italian. Also, good will is a thing. Mazda ate a $2700 diff as a favor to me, because I like offroading my CUV's. Wonder how many $80 oil changes that was worth...
Using old school math, the worth is obtanium, Unobtanium. 33.75 from a private cipher. However, with new math, heaven only knows.
Old 03-28-2022 | 07:39 PM
  #7  
supafamous's Avatar
Burning Brakes
 
Joined: Jan 2011
Posts: 767
Likes: 320
From: Vancouver, BC
In my neck of the woods the dealer cost is not too different than a good 3rd party mechanic and my Acura dealer provides free Uber rides for all my services (roundtrip to my house is about $25-30) and the service is top notch so I don't plan on using anyone but them even after my warranty passes. I generally do use 3rd party mechanics but my dealer (Burrard Acura) does too good a job for similar money to justify considering anyone else.
Old 03-29-2022 | 12:24 AM
  #8  
hans471's Avatar
Racer
 
Joined: Apr 2019
Posts: 446
Likes: 470
Its hard to compare dealers as they vary so much. I am lucky and have a very good dealer only a few miles away. They may suggest items but never push them on you. Also if you "pass" its not a problem. My service advisor (female) is very courteous and takes care of me so I keep going back. I do price check on some items and their charges hold up well. On the rear diff fluid change they were vastly cheaper than what the local Honda dealer down the street charges for a CR-V. I have watch them with customers and they are honest, give sound advice and recommendations and do a good job of explaining service priorities. I have no desire to go to some local mechanic who likely has little detail knowledge of this vehicle. As for oil changes, even that I have done at the dealer. My son nearly lost an engine on his Toyota when the local shop put the wrong oil filter on his car and it proceeded to blow all the oil out of the engine. (What a mess!).
Old 03-29-2022 | 05:35 AM
  #9  
russianDude's Avatar
Suzuka Master
 
Joined: Jun 2001
Posts: 6,409
Likes: 709
From: NJ
Can someone total up service cost if you do everything that MID tells you at Acura dealer for first 4 years/50k, it wont look pretty…
Old 03-29-2022 | 08:43 AM
  #10  
JeremyGNJ's Avatar
Instructor
 
Joined: Mar 2022
Posts: 113
Likes: 57
Originally Posted by hans471
Its hard to compare dealers as they vary so much. I am lucky and have a very good dealer only a few miles away. They may suggest items but never push them on you. Also if you "pass" its not a problem. My service advisor (female) is very courteous and takes care of me so I keep going back. I do price check on some items and their charges hold up well. On the rear diff fluid change they were vastly cheaper than what the local Honda dealer down the street charges for a CR-V. I have watch them with customers and they are honest, give sound advice and recommendations and do a good job of explaining service priorities. I have no desire to go to some local mechanic who likely has little detail knowledge of this vehicle. As for oil changes, even that I have done at the dealer. My son nearly lost an engine on his Toyota when the local shop put the wrong oil filter on his car and it proceeded to blow all the oil out of the engine. (What a mess!).
I agree to some degree. For a few years I was taking my MDX to the local Honda dealer cause they were cheaper than Acura. As that Honda Dealer got HUGE, their prices went up and service went down, until they were actually MORE expensive than acura.

Then I was using a local franchise place who was pretty good and reasonably priced. But one of the last things I had to do on my MDX was replace the drive shaft cause the bearring cracked. Local place estimated 1800-2300. Acrua dealer charged $1350.

I find it's like groceries. You have to shop around for best price/value for each item.
Old 03-29-2022 | 11:40 AM
  #11  
swttsx007's Avatar
Pro
 
Joined: Jan 2007
Posts: 620
Likes: 210
I only use the Acura dealership. I figure they know my vehicle the best, and I’ve had some not so great work done by independent mechanics.

For my next service, I will need the rear differential fluid change and an oil change. $139 for the diff fluid and $70 for an oil change. I don’t think that’s too unreasonable.

To each their own I guess..
Old 03-29-2022 | 08:53 PM
  #12  
NooYawkuh's Avatar
Skeptic
 
Joined: Jan 2019
Posts: 1,493
Likes: 427
From: NY Panhadle ©
I only know of one indie in my neighborhood that I trust but he's not that much cheaper than the dealers. You get what you pay for. And I usually need a loaner, so I usually go to the dealer where I bought the car. Their Service Dept. is very good.
Old 03-29-2022 | 09:35 PM
  #13  
imissdrivingstick's Avatar
4th Gear
 
Joined: Mar 2022
Posts: 4
Likes: 1
It’s been a good handful of years since I’ve taken either of our RDX to a dealer shop. Competent local guy down the street vs. dealer that’s half an hour away is an easy decision. Price difference? I have no idea. An interesting thing though is OEM parts I’ve bought on Amazon have often shipped from Acura dealers.
Old 03-30-2022 | 05:29 AM
  #14  
russianDude's Avatar
Suzuka Master
 
Joined: Jun 2001
Posts: 6,409
Likes: 709
From: NJ
Originally Posted by swttsx007
I only use the Acura dealership. I figure they know my vehicle the best, and I’ve had some not so great work done by independent mechanics.

For my next service, I will need the rear differential fluid change and an oil change. $139 for the diff fluid and $70 for an oil change. I don’t think that’s too unreasonable.

To each their own I guess..

Thats not what most people pay for a service package. The service package that includes rear-diff fluid change also includes number of "checks", and most people are presented with a package price that can run $400-450. Whenever I must use dealership (because its too difficult for my DIY skills), I also only ask for specific things, but thats not what most people do who go to the dealer.

If you guys think that putting money into dealership somehow guarantees you goodwill gesture, dont be so sure, I know someone at Lexus dealer who was loyal customer, but when rear main seal leaked shortly after warranty, no luck getting anything for free. Its a big stretch if they do anything for you, also depends on how much money we talking about.




Old 03-30-2022 | 09:42 AM
  #15  
Unobtanium's Avatar
Racer
 
Joined: Feb 2022
Posts: 442
Likes: 145
Originally Posted by russianDude
Can someone total up service cost if you do everything that MID tells you at Acura dealer for first 4 years/50k, it wont look pretty…
Why not? 50K miles likely =

Diff at 7500
Diff at 15K
Diff at 30K
=$89x3

Oil changes 7500 miles ea (I prefer 5K)
$89ea

Transmission and transfer case @30K
$400ish (for both).

Air filters ($75/with labor?)
15,30,45k?

Honestly, this isn't bad at all. Keep in mind a GLC300 will cost you $399/10K miles, $699/20K miles, $399/30K miles, $699/40K miles, @50K you get the joy of replacing your spark plugs plus the "A" service, for a grand total of around $1K. At 60K miles you have your B service and your brake fluid and your DCT fluid for a grand total of $1500-2K roughly.
Old 03-30-2022 | 10:51 AM
  #16  
russianDude's Avatar
Suzuka Master
 
Joined: Jun 2001
Posts: 6,409
Likes: 709
From: NJ
Originally Posted by Unobtanium
Why not? 50K miles likely =

Diff at 7500
Diff at 15K
Diff at 30K
=$89x3

Oil changes 7500 miles ea (I prefer 5K)
$89ea

Transmission and transfer case @30K
$400ish (for both).

Air filters ($75/with labor?)
15,30,45k?

Honestly, this isn't bad at all. Keep in mind a GLC300 will cost you $399/10K miles, $699/20K miles, $399/30K miles, $699/40K miles, @50K you get the joy of replacing your spark plugs plus the "A" service, for a grand total of around $1K. At 60K miles you have your B service and your brake fluid and your DCT fluid for a grand total of $1500-2K roughly.

but thats when you tell them to do individual items. If you say you want say B16 service, the price will be higher because its a package that includes many checks
Old 03-30-2022 | 12:54 PM
  #17  
Unobtanium's Avatar
Racer
 
Joined: Feb 2022
Posts: 442
Likes: 145
Originally Posted by russianDude
but thats when you tell them to do individual items. If you say you want say B16 service, the price will be higher because its a package that includes many checks
MBs "A" and "B" services are the minimal required to maintain warranty on your vehicle. If you want extra...that's MOAR! Their A and B services basically cover what most brands do normally, such as OBD2 scanning, updates to ecu, etc. MB just tells you and bills you, lol! Their service is actually trash. Buddy paid $150 for an inspection on his AMG and they didnt even air up the low tire or tell him how much brake pad or tread was left. Just check marked it "green" lol! Mazda did more for me for $20.

https://www.mbusa.com/en/owners/service-maintenance#products-services

All that crap comes standard with a $75 oil change, with Toyota, Mazda, Acura, etc.

Last edited by Unobtanium; 03-30-2022 at 12:57 PM.
Old 03-30-2022 | 01:32 PM
  #18  
JustMe...'s Avatar
Racer
 
Joined: Oct 2018
Posts: 282
Likes: 113
From: IL
Originally Posted by Unobtanium
MBs "A" and "B" services are the minimal required to maintain warranty on your vehicle. ...
That doesn't mean you can't do the work yourself. I never take my vehicles in for this basic service. You could also take it to an independent if you're not comfortable doing the work yourself. No need to ever step foot inside the dealer, except for warranty work.
Old 03-30-2022 | 02:55 PM
  #19  
russianDude's Avatar
Suzuka Master
 
Joined: Jun 2001
Posts: 6,409
Likes: 709
From: NJ
Originally Posted by JustMe...
That doesn't mean you can't do the work yourself. I never take my vehicles in for this basic service. You could also take it to an independent if you're not comfortable doing the work yourself. No need to ever step foot inside the dealer, except for warranty work.

thats my philosophy too, I try to DIY as much as I can, and whatever is difficult for my skills I take it to the dealer just for specific item. I would take to good shop, but dont know any good ones ☹️
The following users liked this post:
Jfkmk (03-31-2022)
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
ashising
3G RDX (2019+)
24
12-29-2021 01:53 PM
chicago_tsx
1G TSX (2004-2008)
15
10-12-2006 04:11 PM
leo_2004
3G TL (2004-2008)
14
04-16-2005 04:57 PM



Quick Reply: Continue with dealership service?



All times are GMT -5. The time now is 06:00 AM.