Acura standard warranty
#1
Instructor
Thread Starter
Acura standard warranty
Hey All,
Today out of no where my rear windshield just exploded out of no where while driving inside a parking lot. Any chance the defroster lines could've shorted?
It has been cold here in NJ and today is warmed up. Just trying to figure out how the rear windshield exploded. I dropped my car off to the local dealer and am waiting for a call back.
Trying to figure out if the warranty will cover the damage.
Today out of no where my rear windshield just exploded out of no where while driving inside a parking lot. Any chance the defroster lines could've shorted?
It has been cold here in NJ and today is warmed up. Just trying to figure out how the rear windshield exploded. I dropped my car off to the local dealer and am waiting for a call back.
Trying to figure out if the warranty will cover the damage.
#2
Instructor
Thread Starter
update: spoke with safelite and they said with the weather we have been having here in the NJ area plus in cabin air pressure, that def could've caused the rear windshield to explode.
I opened a case with Acura, just waiting for a call back from them.
I opened a case with Acura, just waiting for a call back from them.
#5
You should check for scratches on your tailgate and interior plastic trim. I wonder if Acura will warranty this and pay for any extra damages.
#6
Instructor
Thread Starter
I ended up paying to get the back window replaced. It cost me $600 through the dealership. I am still waiting for a call back from the case manager from Acura. I have read other manufacturer warranties, and for example Tesla and Nissan their bumper to bumper warranty will cover the cost of replacing the back window. Hopefully the case manager will agree and reimburse me the money it cost me.
#7
Suzuka Master
You have to understand dealership position too. How can they distinguish between someone having road hazard or act of vandalism vs someone like you that had a window breaking out of nowhere. They cant just start honoring all broken windows under warranty.
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#8
I ended up paying to get the back window replaced. It cost me $600 through the dealership. I am still waiting for a call back from the case manager from Acura. I have read other manufacturer warranties, and for example Tesla and Nissan their bumper to bumper warranty will cover the cost of replacing the back window. Hopefully the case manager will agree and reimburse me the money it cost me.
#9
Instructor
Thread Starter
Honestly, i did not. I just wanted to get my car fied and didn't want to wait any longer. My luck if i went that route and Acura did decide to reimburse me, they wouldn't because i went to a 3rd party instead of having the dealer do it.
#12
I had my rear window replaced too, mines exploded by my own doing....
make sure you check the edges around the glass that the paint isn’t scratched...
i had mine’s replaced under my car insurance my deductible was 250.
make sure you check the edges around the glass that the paint isn’t scratched...
i had mine’s replaced under my car insurance my deductible was 250.
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