Remote Engine start Problem
#41
dealership unable to resolve
go to xpresskit.com
i restate my rec-------DO NOT WASTE UR MONEY ON ACURA REMOTE START KIT
Last edited by juztfurfun; 10-31-2014 at 12:04 PM.
#42
Intermediate
I complained as well while mine was in for its first oil change. There are instances where it fails to work <25' away.
The dealer service manager (also an MDX owner) stated its a wide spread issue well known to Acura, but that no resolution has been announced.
I wish I had gone aftermarket. Hopefully they simply add the remote start functionality to AcuraLink.
The dealer service manager (also an MDX owner) stated its a wide spread issue well known to Acura, but that no resolution has been announced.
I wish I had gone aftermarket. Hopefully they simply add the remote start functionality to AcuraLink.
#43
2G TLX-S
^^^^^
You'll need to carry 2 remote fobs if you so decided to go for aftermarket remote-starters.
You'll need to carry 2 remote fobs if you so decided to go for aftermarket remote-starters.
#44
Intermediate
#45
MDX remote starter issues
We purchased a 2015 MDX in November with the technology package. My wife hates leather seats (too cold in Minnesota) and agreed to leather if we had a remote start and heated seats.Not only does the remote starter have problems but it doesn't turn on the seat heaters! The only place we have found that the starter works reliably is in our garage. Almost never from inside a store even at the windows with the car 150' away. So our dealer has agreed to remove it and give us our money back. I know an aftermarket starter will give us better range and I am hoping it will also turn on the seat heater. Anyone have experience with a remote that will do both of these? By the way I also tried the new battery, keeping it away from cell phones and every other suggestion I could find but it didn't improve. Of course the dealer looked it over and it worked fine for them.
#46
OG
Question for those with the auto start, we are thinking if trading in our 14 rdx tech for a 15 mdx.
Does your auto start shut off when you unlock the doors? Thats a pet peeve of mine on rdx especially if im carrying our 9 month old.
Thanks in advance
Does your auto start shut off when you unlock the doors? Thats a pet peeve of mine on rdx especially if im carrying our 9 month old.
Thanks in advance
#48
OG
#50
The dealer is refunding our money for the Acura remote starter on our 2015MDX. Does anyone know of an aftermarket starter that can turn on the seat heaters in the MDX technology package? Any recommendations in general for a remote even if it can't turn on the seat heaters?
#51
Hi,
How did you get refund?
How did you get refund?
#52
MDX remote starter issues
My wife and I complained several times to the dealer about the remote starter on our 2015 MDX. We let them look it over and still didn't work any better. I told them we wanted them to take it out and give us our money back for it because it is so bad. They agreed without a lot of arguing (Buerkle Acrua in Brooklyn Park, MN). We recently put in a Compustar 2WG9R-SP and it seems to be working fine. It has a 3000 ft. range which should be good enough for almost any application. The one bad thing about it is the car will shut off after you open the doors and you then start it the normal way. It has some other nice features including feedback and a rear liftgate button. Still won't turn on the seat heaters but the Acura one didn't either.
Now, if they could only fix the rear "thumping" noise I'd be really happy with the car. It is amazingly quiet on the highway. We drove it last weekend on snowpacked roads with strong crosswinds of blowing snow and it performed great, almost couldn't tell the wind was blowing.
Now, if they could only fix the rear "thumping" noise I'd be really happy with the car. It is amazingly quiet on the highway. We drove it last weekend on snowpacked roads with strong crosswinds of blowing snow and it performed great, almost couldn't tell the wind was blowing.
#53
Racer
Wonder if the new 2016 remote start accessory has solved some of these problems and can be installed in earlier 2014-15 models? The instructions seem to be the same. 2016 is a new part #. Would be great if someone is in the know on this one.
#54
I would start it inside a brick building and it works just fine.
One day when it was really cold outside the seat heaters turned on automatically (day before it was hot so AC was blowing) and the heat also kicked in...was totally impressed!
Before you use these posts to make a decision as a few people who have a 2016 or go test it out for yourself at the dealership. Good luck and enjoy!
#55
Racer
Just bought a '16 MDX w/engine start and i love it! Seriously...i think they have solved some of the issues (maybe maybe not who know) but it works perfect for me.
I would start it inside a brick building and it works just fine.
One day when it was really cold outside the seat heaters turned on automatically (day before it was hot so AC was blowing) and the heat also kicked in...was totally impressed!
Before you use these posts to make a decision as a few people who have a 2016 or go test it out for yourself at the dealership. Good luck and enjoy!
I would start it inside a brick building and it works just fine.
One day when it was really cold outside the seat heaters turned on automatically (day before it was hot so AC was blowing) and the heat also kicked in...was totally impressed!
Before you use these posts to make a decision as a few people who have a 2016 or go test it out for yourself at the dealership. Good luck and enjoy!
#56
I have 15 MDX Adv with remote start for about 4 months. I have used the remote start feature many times during cold and hot weather. As many owners mentioned here and other sites the problem with the remote start I totally agree. Most half of the times dose not start for me unless I'm really closer. Even sometimes I'm closer to the car in the parking lot with other cars in between and dose not start.
With Acura Make this should be way much better in range and functionality in compare to others even older models in different makes.
With Acura Make this should be way much better in range and functionality in compare to others even older models in different makes.
#57
Just purchased a 2016 MDX SHawd Advance Ent and we have had no issues with the remote start yet. It has been working flawlessly. Even started over 500' away last night at my sons ballgame.
#58
Is your MDX with the Advance option or did you have it installed? I have a 2015 and I am thinking of installing it, but I see some mixed reviews of the accessory, mostly negative though. If the 2106 remote start accessory will work in mine, I would get the newer one. The 2016 remote start accessory is now called Remote Start III,
#59
Racer
Good to know the 2016 remote start seems to work much better than previous 14-15 remote start. Now the BIG question is:
"Can the 2016 remote start accessory be installed in the 14-15?"
"Can the 2016 remote start accessory be installed in the 14-15?"
#61
Racer
2014-2015 P/N 38015-TZ5-A10 Remote start Accessory kit- key fob1 72147-TZ6-A51 , keyfob2 72147-TZ6-A61, Transceiver 38370-TZ6-A01
2016 P/N 38015-TZ5-A30 Remote start Accessory kit- keyfob1 72147-TZ6-A71, keyfob2 72147-TZ6-A81, Transceiver 38370-TZ3-A01
As you can see, part#s for the keyfobs and transceiver changed. Only part# that's the same is the metal bracket to mount the transceiver (38371-TZ6-A00). The big question is, why did they change part # for the keyfob.
Id buy the 2016 kit if it was 100% compatible with the 2015.
2016 P/N 38015-TZ5-A30 Remote start Accessory kit- keyfob1 72147-TZ6-A71, keyfob2 72147-TZ6-A81, Transceiver 38370-TZ3-A01
As you can see, part#s for the keyfobs and transceiver changed. Only part# that's the same is the metal bracket to mount the transceiver (38371-TZ6-A00). The big question is, why did they change part # for the keyfob.
Id buy the 2016 kit if it was 100% compatible with the 2015.
Last edited by tman; 06-03-2015 at 12:26 AM.
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manera (06-05-2015)
#62
Racer
Interesting factoid. The transceiver part# for the 2016 MDX Remote start kit shares the same # for the 2015 TLX. Just the individual transceiver only. The middle section of the part# TZ3 is for TLX.
#63
if that is the case, then getting a remote starter for the TLX (at a cheaper price maybe compared to the MDX one?) would mean that it can go into a MDX, right? my only concern is the bracket which actually holds the transceiver to the roof of the vehicle. wonder what the bracket on the TLX looks like.
#64
Racer
Bracket for the TLX and MDX is different part #. Keyfobs for the TLX and MDX are different part#.
The question is, do the new keyfob for the 2016 MDX gets its improved distance from the fob itself? Is the radio frequency different compared to the 2015? Does anyone know if the 2016 remote start keyfob work for the 2015?
The question is, do the new keyfob for the 2016 MDX gets its improved distance from the fob itself? Is the radio frequency different compared to the 2015? Does anyone know if the 2016 remote start keyfob work for the 2015?
#65
Bracket for the TLX and MDX is different part #. Keyfobs for the TLX and MDX are different part#.
The question is, do the new keyfob for the 2016 MDX gets its improved distance from the fob itself? Is the radio frequency different compared to the 2015? Does anyone know if the 2016 remote start keyfob work for the 2015?
The question is, do the new keyfob for the 2016 MDX gets its improved distance from the fob itself? Is the radio frequency different compared to the 2015? Does anyone know if the 2016 remote start keyfob work for the 2015?
many questions my friend. where's the spec sheet/white papers when you need it?
#66
Racer
Yes, who is in the know with the spec sheets? The improvements are a mystery and don't know if the 2016 keyfob will even unlock the doors to the 2014-15, let alone allow the keyless start to work.
#68
No Change at my end, still GOOD!
Leaving the San Diego Chargers game yesterday ,, I was about 250 feet away from my car. I first hit the lock button, got a green light confirmation, then held the start button for 4 flashes of the orange LED, and then released it and got a GREEN confirmation light back. Got to the car, running and already cool.. It was 100 deg in San Diego for the Chargers-Sea-hawks game at Quallcom stadium.. Maybee my MDX was happy with the outcome of the game so it was treating me nice! I should mention that the range on my remote has been just GREAT, I have remote started from inside restaurants, stores and even in underground parking structures.. One thing I did was REPLACE the So Called New batteries with duracell batteries to give me the longest possible life. No telling how good the generic ones that come with it are, even if they are new, or older off the shelf ones when the remotes are assembled? 2015 MDX, SH-AWD, Advanced..
#69
Bracket for the TLX and MDX is different part #. Keyfobs for the TLX and MDX are different part#.
The question is, do the new keyfob for the 2016 MDX gets its improved distance from the fob itself? Is the radio frequency different compared to the 2015? Does anyone know if the 2016 remote start keyfob work for the 2015?
The question is, do the new keyfob for the 2016 MDX gets its improved distance from the fob itself? Is the radio frequency different compared to the 2015? Does anyone know if the 2016 remote start keyfob work for the 2015?
#70
Could be the placement of the receiving antenna in the MDX. But as stated above, my 2015 does not have distance issues.. I know Honda had a recall, or rather TSB on the Garage Door Opener and it was all related to re-positioning the antenna located up near the rear view mirror.
#71
Rear View Mirror
#73
Forum Contributor
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See TSB 16-001 - Remote Engine Start System Poor Range Performance in the TSB thread.
https://acurazine.com/forums/3g-mdx-...thread-906762/
https://acurazine.com/forums/3g-mdx-...thread-906762/
#74
2G TLX-S
Man, it is taking Acura two and a half years to fix this problem which was first reported back in July 2013. Sigh !!
#75
#76
Alex,
I did have some issues initially and took it to the dealer. They didn't find any issues but did provide some guidance and since then, I haven't had any issues. Here's what they told me as well as my own lessons learned
All the doors have to be closed.
You can't remote start from within the car
The car must be completely off (and not in accessory mode)
Hope this helps.
I did have some issues initially and took it to the dealer. They didn't find any issues but did provide some guidance and since then, I haven't had any issues. Here's what they told me as well as my own lessons learned
- after pressing the lock button, wait for the green light before pressing any other button
- make sure that the remote is NOWHERE near your cell phone. I have found really bad interference between my iPhone 4s and the remote. To the point that if it was next to the remote, then I couldn't even unlock the doors if I was next to the car
- The remote start will ONLY start the MDX twice before you will have to go into the MDX and press the brakes/start button to essentially get it out of the remote start mode. At that point the remote start system is reset and will allow for remote start again
- You have to press and hold the remote start button until you get the second and third orange flashes. At that point you can release and it will flash a few more times as it starts the car before it blinks green to confirm that the car has started
All the doors have to be closed.
You can't remote start from within the car
The car must be completely off (and not in accessory mode)
Hope this helps.
#77
TSB's for 2014+ MDX - Page 2 - Acura MDX Forum : Acura MDX SUV Forums
#78
2016 MDX Adv/SHAWD
One thing I found for the remote start is you have to give it time to "lock" the doors. Even if you locked the doors when walking away from the car the night before I have to hit lock, wait for green light, then try to start it to get it to work. I'm definitely getting about 250 ft + out of it with decent line of site and 1 piece of glass (at work).
#79
Agreed. When I took it to the dealer to talk about doing the update on my 2014(TSB 16-001 I think) he used the exact same procedure. Lock first, wait for green, then try remote start. I have been doing that, and it does increase the reliability of it working. Maybe the car needs to be waken up by the lock command. Dunno
I didn't get the TSB done since I'm out of warranty now and would have had to pay out of pocket, but will possibly revisit in the future. For now, this trick works for my distance (about 50-70) feet.
I didn't get the TSB done since I'm out of warranty now and would have had to pay out of pocket, but will possibly revisit in the future. For now, this trick works for my distance (about 50-70) feet.
#80
I installed this after buying the 14-15 OEM remote start from eBay for $200, paid another $120 for dealer to program. It has been seven months since my installation, luckily I never had any problems.