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2019 Acura MDX Tech 7P Warranty Question Navi Screen LCD Scratch?

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2019 Acura MDX Tech 7P Warranty Question Navi Screen LCD Scratch?

 
Old 06-26-2019, 08:48 PM
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2019 Acura MDX Tech 7P Warranty Question Navi Screen LCD Scratch?

Hey guys, I just purchased 2019 MDX Tech 7p and I noticed a scratch on the navigation screen when I got home. The scratch looks like it's either on the lcd or inside the protective glass. Do you if this is covered under warranty? I just bought this car brand new. I tried to rub with my finger and could not feel any scratches from the surface, so it has to be from the inside. Appreciate any comments thanks






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Old 06-26-2019, 09:19 PM
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take it back!
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Old 06-27-2019, 07:18 AM
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One thing to think about - this dash assembly was installed in the factory. I recognize everything is modular and designed to allow local disassembly but Iíve always been wary of any local service department taking apart my dash. Afraid one day thereís gonna be that rattle from somewhere...
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Old 06-27-2019, 08:17 AM
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Originally Posted by Boardmember View Post
One thing to think about - this dash assembly was installed in the factory. I recognize everything is modular and designed to allow local disassembly but Iíve always been wary of any local service department taking apart my dash. Afraid one day thereís gonna be that rattle from somewhere...
I wouldn't worry too much about it - I've had my dash/nav area taken apart twice (nav issues), and things really do just snap back into place, and no rattles either time. Best to do it up front rather than wait. Bring it back.
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Old 06-27-2019, 11:20 PM
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Thanks guys for your help. Turns out the scratch was actually a piece of lint stuck in between navigation lcd and protective glass. Everything is all good now.
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