Very Bad dealer service department
#1
Racer
Thread Starter
Join Date: Jun 2003
Location: Philly, PA
Age: 47
Posts: 299
Likes: 0
Received 0 Likes
on
0 Posts
Very Bad dealer service department
Here it is: Metro Acura/ Volkswagon of Philadelphia.
Last time i brought my car in for a parking brake adjustment, they made me waited for 6 hours and charged $35 for the adjustment.
This time I brough it in for a tire rotation and balancing, they charged me $65.
And It has been 3 times I told them about various rattles throughout the cabin, every time they said can't duplicate. This time I insisted on doing a test drive with mechanic to point the rattles out, they told me the mechanics have all left for the day!!!
If you really want your car to be taken good care of, stay away from them. I also wonder if you gurus can give me some suggestions on what action to take.
Last time i brought my car in for a parking brake adjustment, they made me waited for 6 hours and charged $35 for the adjustment.
This time I brough it in for a tire rotation and balancing, they charged me $65.
And It has been 3 times I told them about various rattles throughout the cabin, every time they said can't duplicate. This time I insisted on doing a test drive with mechanic to point the rattles out, they told me the mechanics have all left for the day!!!
If you really want your car to be taken good care of, stay away from them. I also wonder if you gurus can give me some suggestions on what action to take.
#2
Try Sussman Acura in Jersey. It's on Rt 38 before you reach the Moorestown Mall. I don't go in often (do my own routine maintenance), but Sussman has always been professional and competent. They also set up appointments for minor work which gets you out quickly...the transmission oil jet recall took 45 minutes.
Thread
Thread Starter
Forum
Replies
Last Post
Zonian22
Member Cars for Sale
3
11-14-2015 01:20 PM
mugen_kid
Member Cars for Sale
7
11-13-2015 10:38 PM
asahrts
Member Cars for Sale
0
09-04-2015 05:55 PM