Premium Auto Care!!!!! Now they know CS
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Racer
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Join Date: Sep 2003
Location: RTP, NC
Age: 53
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Premium Auto Care!!!!! Now they know CS
This is where I get my detailing supplies online and now will be the ONLY place I get them -
I got some Edge Pads for my Porter Cable and a product called Speed Clay (8.75 for the pad, 20 bux for the speed clay) - the pad came away from the hook and loop after one use and the speed clay didn't really work out for me. I posted on the Detailcity forum a little review of both of them and less than an hour later Dwayne from Premium Auto Care had refunded my money..no questions asked and I NEVER ASKED HIM TO!! He sent me a PM via the forum telling me just that..I was floored!! This is Customer Service at it's best and he just got me as a customer for LIFE!!
If you are at all interested in detailing your cars beyond what you can get at pep boys or autozone - check out http://www.premiumautocare.com/
The guys are class acts - if only other companies had this level of Customer Service....unbelievable!!
I got some Edge Pads for my Porter Cable and a product called Speed Clay (8.75 for the pad, 20 bux for the speed clay) - the pad came away from the hook and loop after one use and the speed clay didn't really work out for me. I posted on the Detailcity forum a little review of both of them and less than an hour later Dwayne from Premium Auto Care had refunded my money..no questions asked and I NEVER ASKED HIM TO!! He sent me a PM via the forum telling me just that..I was floored!! This is Customer Service at it's best and he just got me as a customer for LIFE!!
If you are at all interested in detailing your cars beyond what you can get at pep boys or autozone - check out http://www.premiumautocare.com/
The guys are class acts - if only other companies had this level of Customer Service....unbelievable!!
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sweet!
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