RedLined

Are loaner cars part of Acura's TLC (or whatever it's called)? Is the dealership required to give you a loaner whenever the car is serviced, just when it stays overnight, or not at all?

AC

I don't think so, but not sure. I think only Lexus has that program.

bryce11

talk to my dealer and they said Acura doesn't provide loaner car, i know Lexus and Infiniti does.

ucla107

TLC™ Includes:

Roadside Assistance
Special 24-hour nationwide emergency and travel services. Call 1-800-594-8500 anytime, day or night.
Acura Concierge Service
A series of services that go beyond the usual roadside assistance, providing everything from Emergency Airline Ticketing Assistance to 24-Hour Weather Information.
4 Year, 50,000 mile warranty
Every Acura owner shares the satisfaction of knowing their vehicle has this protection.

StanMan

more than likely a dealership specific action, so call and find out. if they do, you might need to call in advance to reserve one.

tuRb0mikEy

TLC will give you a loaner car if your car is out of service due to a warranty-covered defect.

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00 Accord V6 Coupe
Equipped with Axis Sport | Toyo | Eibach | APC | Kenwood | GTS
02 3.2TL

rockinTLS

Acura TLC (corporate) will reimburse you for a rental car and other charges incurred because you did not have your car due to a factory defect. This would apply only if you were out of town, not just going to your local dealer for service or warranty.

Each local dealer works out their own loaner program, if they have one, independant of Acura.

MB45

My Dealer advised me that I would get a loaner anytime I brought my car in for service, as long as the total service time was 2hrs or more. IM not for sure if the TLC program will guarantee a loaner or not, I think its really decided upon what dealer you got your car from.

juniorbean

iTrader: (5)

The TLC doesn not guarantee a loaner, it's up to the dealer. My dealer gives me a loaner sometimes, but not all of the time. Depends on the service and how long in advance I call....



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1998 Iced Blue CL 3.0
Mods: * PIAA Superwhite Headlights ** Rabrig Superwhite corners ** PIAA 1100x Superwhite fogs ** Clear Bumpers (finally) ** tinted windows (20% rear / 35% rest) ** Weapon-R F1 Carbon Intake ** (NOW FOR SALE!!)

Moderator - 1st Gen and Car Talk Forum @ www.acura-cl.com

bricot

They gave me a loaner when they put my body kit on.

JTang

My understanding from the dealer is that Acura actually allocates X number of vehicles to a dealership for the TLC program. To that end, they are given vehicles for services.

The bad part is, some dealerships corner you into a loaner, but charge you like $7 for "Fuel"...yeah right. That's just a rental fee to me. My other dealership in the valley (Bell) does not charge for fuel or anything. The only down side to service is that you don't get a loaner for oil changes. Infiniti offers a loaner for anything, but also charges a "Fuel" charge of like $7.

I think it all boils down to what the dealership wants to do. they get the cars. It's whether or not they are willing to give them out for free.

black2000

Our dealer gives us a loaner for "major" service (anything more than the oil changes). You should check this out before you buy.

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David

Black-on-Black non-NAV 2000

tgif

It gives you a loaner car alright. But you need to paid the insurance which is like $8/day. The license fee for the car you rent which is $.88/day. etc, etc.

So, the loaner car program for Acura is not good at all.

Infiniti is better. You get an Infiniti, not need to pay any gas, insurance, etc.

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2002 Acura TL Type S
Nighthawk Black Pearl
Parchment Leather

2001 Infiniti I30t w/navigation
Midnight Blue
Biege Leather

MB45

I did not/do not get charged any fees for using an Acura Loaner at my dealership.. When I had my windows tinted on my TLS a couple of weeks ago, I wasn’t charged a dime.. I even burned about a ¼ tank of gas in that loaner (a very nice CL)! May be it helps to know the right people..

thephantom

I guess so, I had an Integra LS, auto. I got screwed! Believe it or not, My girlfriend's Corolla CE, 5 spd kicked my ass.



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Those who know, don't talk.

tgif

I should know the right dealership. The dealership is Acura of Pasadena, no free loaner.

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2002 Acura TL Type S
Nighthawk Black Pearl
Parchment Leather

2001 Infiniti I30t w/navigation
Midnight Blue
Biege Leather

Road Rage

My dealer loves me! They give me anything I want! Loaners, women, gambling junkets..you name it, it is mine.

Actually, they do give me a loaner if I ask for it, but noit everyone gets it - I have bought several cars there, including the biggie - 1995 NSX-Targa that I got for $25k off sticker!

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Rage On!
2002 TL-S w. Comptech header/exhaust, springs, airfilter
SSR Integral A2's
17x7 45mm offset
Pirelli P7000 (Summer) 215-50/17

lonny

My dealer provides a loaner, and if they are out of loaners, they will rent you a car. This is for warranty work, but I don't know if it applies to other work

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'02 TL-S WDP/Parchment NAV

SLVR TL

Charging for fuel is reasonable considering you would have to pay for your own gas when you drive your own car.

Otherwise, ppl will take advantage of them. Ppl will just drop off your car in the morning for svc, take the loaner car for a roadtrip and jack up the miles and use the free gas, and drop the loaner off when you're done w/o zero gas in the fuel tank. Now does that make sense?? It doesn't make any business sense on their part at least.


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Y2K SiLVeR TL, non-navi
SLVR TL Homepage Last updated 6/9/01