I emailed Magna Donelly (spelling) and got a response about 2 weeks later, then recieved a phone call stating they were going to ship my mirror. I called them and gave them my address and today my mirror arrived!

I called Acura and asked how much to install the mirror and they asked me if i need to buy one, so I told them what I did. The guy was almost laughing hysterically and said that they would have changed it under good will since I have 55,000 miles on the car. I told him that I was supposed to get it from the company that makes the mirror (which is what i learned here) and he said that it was ridiculous and they would have changed it.

At least I still have a free mirror, but they want to charge like $40.00 to install the new one.

Either way I am pleased that MagnaDon sent me the new mirror without asking me any questions except what address.

 

If your original mirror is still covered under warranty, then yes -- Acura would've replaced it free of charge.

 

Do a search for other threads on this topic. Someone put instructions for how to take off the old mirror. Pretty easy - did it myself and saved the labor $. I agree, Magna Donnelly was awesome when I had the same problem and asked for a replacement mirror.

 

Did you contact magna donnelly direct? Which email did you send your request to?

 

Yes, I did contact them directly. Go onto their website or try emailing Jean Glover at Jean.Glover@magnadon.com to explain your situation. She was really helpful. Good lcuk.

 

Contact and additional infos and directions on how to replace the mirrors can all be found in this thread.

https://acurazine.com/forums/motorsports-news-7/townsen-bell-98801/

 

I am getting a replacement sent to me as well. When I spoke with the rep on the phone, I asked if they these mirrors have a limited life? She said they had some bad batches that never worked correctly. I assume that Acura is aware of this and is replacing the mirrors under "good-will" policy.

Good-will means pay us $40 for 10 min of labor and we will install a free replaement mirror for you.

Did I mention this site rocks!

 

I had my car in for the 100k service interval and my mirror was one of the things that I wanted replaced (as it had the leak syndrome). Acura charged me 100 for the mirror and the 'labor' to install it.
I only wish that this thread was composed several months ago bummer


later,

Axe

 

Thanks, I've contacted her.. she asked me for my address.. Hope she'll send it out.. Thanks again and points for you.