Brian @ Tec-Toz
#1
Brian @ Tec-Toz
I sent him 2 emails last week & he still has not responded...One of my Leds burnt out & i wanted to know if I order a dome LED would he replace my burnt out led.....is he away? I really need to order these LEDS!
#5
He replaced my LED three times, but that was one year ago.
Finance 101: warranty lasts as long as liable party
Marketing 101: it is always less costly to retain an existing customer than acquiring a new one. It is a lot easier to destroy one's reputation than building it.
Finance 101: warranty lasts as long as liable party
Marketing 101: it is always less costly to retain an existing customer than acquiring a new one. It is a lot easier to destroy one's reputation than building it.
#6
to sum it all up.. he's been history for couple months now. They actually have a dedicated thread about him not responding somewhere within the forum haha. Let me just say...if he ever decides to do business in this forum again....he better write a long apology..because there are so many upset customers, it's not even funny.
#7
yea i was very disappointed..i ordered some LED's off ebay from him..went 2 months with no answer and no lights..endded up placing a claim thru paypal and wond up getting my money back, but still..it should of been here already..dont post up listings on ebay if you got nothing left to sell..
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