how can an RL owner send a message to..
08-25-2007, 05:31 PM
#1
how can an RL owner send a message to..
his RL like the dealer can? some dealers can send message to your RL to confirm service appt etc.. why can owners find out our own cars address. it must be away! anyone have the answer? thanks..
08-25-2007, 05:40 PM
#2
Torch & Pitchfork Posse
Not that I am aware of.
You can send reminders to yourself using the Calendar in the NAVI.
The messages for appointments are not sent by the dealer. They are sent from AcuraLink for appointments you made via Ownerlink. Ownerlink sends the appointment request to the dealer and stores a reminder to send you to the car based on the settings in your Owner Profile on OwnerLink (1 day before, 2 days before, etc). It can also be configured in your Owner Profile to email you.
My dealer has an Owner's Circle website which offered similar services, but it only sends emails, no AcuraLink Messages to the RL. It is pretty redundant to the Acura OwnerLink, and the dealer's web services are poorly maintained updated.
I have spoken to Acura CS about this redundancy and why they do not enforce Acura Dealers to utilize Ownerlink. Apparently there is motivation to standardize Acura OwnerLink across dealerships. So if your dealer does not integrate with Ownerlink, I'd give CS a call.
Why Acura offers a feature that delaers do not support is beyond me.
You can send reminders to yourself using the Calendar in the NAVI.
The messages for appointments are not sent by the dealer. They are sent from AcuraLink for appointments you made via Ownerlink. Ownerlink sends the appointment request to the dealer and stores a reminder to send you to the car based on the settings in your Owner Profile on OwnerLink (1 day before, 2 days before, etc). It can also be configured in your Owner Profile to email you.
My dealer has an Owner's Circle website which offered similar services, but it only sends emails, no AcuraLink Messages to the RL. It is pretty redundant to the Acura OwnerLink, and the dealer's web services are poorly maintained updated.
I have spoken to Acura CS about this redundancy and why they do not enforce Acura Dealers to utilize Ownerlink. Apparently there is motivation to standardize Acura OwnerLink across dealerships. So if your dealer does not integrate with Ownerlink, I'd give CS a call.
Why Acura offers a feature that delaers do not support is beyond me.
08-25-2007, 09:32 PM
#3
you said dealer send to the car?
that was my question. if acuralink can send reminders etc to the RL. it must be away we can send to the RL with the right info? it is just a question. so many owners find hacks and tricks for the RL. i just wondered if this was an option. thanks.
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