thephantom

I brought my RL in for a B1 service today, along with a couple other little things, including the 30-35MPH whirling noise. They service advisor seem to be familiar with the whirling noise, since she said she's going to order the part for it. It's so refreshing to deal with KNOWLEDGEABLE service advisors, and not have to second guess their opinion/ workmanship!

On a side note, I got a 2011 RDX loaner, and the turbo seem to be more responsive than the previous year models. The RDX handles very well and is fairly comfortable for a stiffer ride.

thephantom

Oops, wrong forum... please feel free to delete!

Are El

Good to hear. How are their techs? I know the place isn't as glamorous as some of the other dealerships in the state, but what about their work? I have avoided Boston becaise of horror stories, and while the people in peabody are really nice, they don't seem to be able to fix anything right the first time, and they aren't all that responsive to converns over the lack of getting it right.

nj2pa2nc

now go to the dealerrater website and write a review about the dealer.

thephantom

The tech are great! I'm not sure if it's just me, but I always see the same tech working on my car - even on my previous 02 TL-S. If that's the case, I think it makes sense; kinda like seeing the same doctor who knows your history.

My center bearing propeller shaft is on back order and is covered under the power train warranty. I'll have to make another trip back there next week, but no big deal, because I know they'll get it done right.

My last experience at Ron Bouchard Acura in Auburn was horrible. They kept my TL for 4 days, charged me $350, for a job they DID NOT DO! I found this out a couple of months later when I took my TL to a local mechanic.