RDX died!
#1
Burning Brakes
Thread Starter
RDX died!
So, after a whopping 3 months of ownership, my 2014 RDX took a crap. Pulled out of the neighborhood this morning, than the car went nuts 1/2 a mile down the road. What felt like traction control kicking in, kicked in. It tried to brake on its own, than hill climb assist came on, check engine emission popped up, Service traction control lit up, along with most of the dash lights. Car also said service power steering. I was able to pull the car over to the right lane where the car just shut down. It won't start, yet you can press the button to "turn on" the car. If i try to start it, you just hear the starter, but no compression. The car has less than 3k miles on it. So it's been towed to acura, but they are closed. So hopefully they let me know on Monday. Any idea what it may be? I'm thinking either something electrical took a crap (had a plastic burning smell outside) or maybe a belt snapped (didn't get to look before the tow truck picked it up.
#2
Yikes!! That sucks....I am deeply sorry and hope that its not something too serious.
Keep us posted. I doubt very few people will be able to provide you with a diagnosis here but I may be wrong.
Keep us posted. I doubt very few people will be able to provide you with a diagnosis here but I may be wrong.
#3
Burning Brakes
Thread Starter
Well luckily it wasn't too far from my house. I just took a walk to my house, and picked up my escalade. Thing is 4 years old and is mechanically sound. I just hope this was a fluke and doesn't start a trend, b/c the whole reason I bought my wife an acura is b/c honda/acura's used to be solid cars that pretty much run forever so long as you change the fluids etc. Many MDX's in the family and zero issues with them. But if another issue occurs within a short period of time, I'm going to have to let it go and grab something more reliable.
#4
^^ With ever increasing complex electronics in today's cars, I think the trend of reliable cars are going to start sliding southward I believe. I think the peak of reliability has come and gone....my 2 cents of course
#5
Burning Brakes
Thread Starter
I agree, it's like guns (I'm an enthusiast by the way) the more moving parts, the more parts that can break, hence glock is so popular. But yea, more electronics means more problems. Especially with all the different "safety" features like braking on its own, and being able to corner quicker by braking on the inside wheels, and start/stop capabilities. It's only a matter of time, when something malfunctions and it'll leave you on the side of the road.
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weather (04-05-2014)
#6
mrgold35
Sounds like an electrical problem like your alternator took a dump, grounding problem, or failed component that affected the electrical flow. My 08 RDX had all kinds of warnings and the dash looked like a X-mas tree when my alternator was putting below 12 volts of power.
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#8
Burning Brakes
Thread Starter
So called the dealer twice today, after the first call they said they sent off the fuel for testing Bc they think I put in bad gas (there are 2 other Rdx's they said are in the shop for that same reason) then gas sample comes back clean. So they finally inspect the car, the timing belt shredded and the car skipped timing. No loaner car Bc they don't have one available. Also they said they are going to put on a new belt today so it might be fixed today, if it runs after belt install. Car was bought 12/31/13 new, took delivery January 3rd I think. Has 2500 miles on it!!! I want out of this car but at the same time I bought the 100k mile warranty thinking my wife would keep this car for a while. So if she is willing to drive it I'll let her keep it, if it were my daily, it would be gone. In the mean time my 2010 escalade has given me zero issues in the 4 years I've owned it. I hated the driving dynamics and crappy service hence I didn't get a srx for her. I'm going to keep my eyes open and start checking out other cars.
#9
mrgold35
Never seen something like that in a car so new.
#11
Burning Brakes
Thread Starter
well I won't take the car back unless it's running 100%. With a car that new, I'll make the dealer make it right. If not, i'll take the loss and see if they will buy it back from me, and I'll move on to another car. Thinking my original choices, the infiniti fx37 or a ML350 mercedes. I wasn't even planning to buy a car when I bought the RDX. I went to look at the FX and my wife didnt like it, but liked the EX which I can't stand the look, so I immediately left the dealership and stopped by the acura dealer on the way home, and some how came home with the RDX.
#12
Suzuka Master
well I won't take the car back unless it's running 100%. With a car that new, I'll make the dealer make it right. If not, i'll take the loss and see if they will buy it back from me, and I'll move on to another car. Thinking my original choices, the infiniti fx37 or a ML350 mercedes. I wasn't even planning to buy a car when I bought the RDX. I went to look at the FX and my wife didnt like it, but liked the EX which I can't stand the look, so I immediately left the dealership and stopped by the acura dealer on the way home, and some how came home with the RDX.
#13
Burning Brakes
Thread Starter
#14
hell ya if that belt broke when it was running I can almost guarantee it bent a valve if it didn't bust a hole in a piston or bend the rod. at the least I would want the dealer to put a scope in each cylinder & inspect.
#16
Tensioner probably failed which led to shredded timing belt. I'm pretty sure Acura is an interference motor, so if the car was running when this happened, you probably need more than just a belt replacement.
#17
Suzuka Master
Most states also define a lemon as a car that has been out of service for 30 days. Aloe you mentioned 100K warranty, most let you cancel and will refund a prorated amount, a few months in I would expect you could get most of it back.
#18
Burning Brakes
Thread Starter
Well just came back from the dealer.... They had the head off, and at least 2 valves were thrown/locked Before they break it down more to check for piston damage/block damage, They are waiting for corporate acura to arrive, and take pictures and investigate what may have happened for future reference, b/c they said this is the first acura in the past 6 years to come in with a broken timing belt, non-less a car with less than 3k miles. They wouldn't buy my car back for what I bought it for due to it being under warranty and warranty willing to pay for repairs. Also they said expect at least 2 weeks before they even start repairing it, since they have to wait for corps decision on whether it'll be an engine rebuild or a new motor (which only the block comes assembled, they would still have to assemble the head and adjust valves etc.) So for right now, after a whole day of calling, I just picked up a 2014 TL as a loaner, with 200 miles on it.... Hopefully this belt stays together.
#19
What a nightmare! Sorry for your troubles. I definitely wouldn't expect this from any Acura at just 2,500 miles. Or any other brand for that matter. Just one of those odd deals I guess. Unlike the clunking suspension, they can't ignore this one. You can bet they'll be looking hard to make sure it was an anomaly and not the start of a trend. They certainly don't want to be replacing engines under warranty.
Are you still without a loaner? Aren't service loaners standard issue at all Acura dealerships? They should give you something even if they have to take a car off the lot.
Are you still without a loaner? Aren't service loaners standard issue at all Acura dealerships? They should give you something even if they have to take a car off the lot.
#20
Burning Brakes
Thread Starter
What a nightmare! Sorry for your troubles. I definitely wouldn't expect this from any Acura at just 2,500 miles. Or any other brand for that matter. Just one of those odd deals I guess. Unlike the clunking suspension, they can't ignore this one. You can bet they'll be looking hard to make sure it was an anomaly and not the start of a trend. They certainly don't want to be replacing engines under warranty.
Are you still without a loaner? Aren't service loaners standard issue at all Acura dealerships? They should give you something even if they have to take a car off the lot.
Are you still without a loaner? Aren't service loaners standard issue at all Acura dealerships? They should give you something even if they have to take a car off the lot.
#21
Burning Brakes
Thread Starter
BTW yes they ended up getting me a loaner, an hour before they closed they called me to tell me they had a 2014 TL come in for me to take home. Wife doesn't like the blind spots, I haven't driven it, but it doesn't have rear cam or navi which is a bummer.
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#23
Burning Brakes
Thread Starter
I agree, my 2001 TL was one of the first acura's made in the US, prior the legends etc were made in japan still. I went through 5 transmissions on that car. The TSX and RL were solid b/c they were still built in japan.
#26
Burning Brakes
Thread Starter
That's why I like infiniti, most of them are made in japan, unlike it's parent company nissan which makes most in USA. Not only that, the infiniti QX is the same as the armada, but they built it for 1-2 years in america, and switched production back to Japan due to too many quality issues.
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thisaznboi88 (04-07-2014)
#27
Suzuka Master
That's why I like infiniti, most of them are made in japan, unlike it's parent company nissan which makes most in USA. Not only that, the infiniti QX is the same as the armada, but they built it for 1-2 years in america, and switched production back to Japan due to too many quality issues.
#28
Suzuka Master
Well just came back from the dealer.... They had the head off, and at least 2 valves were thrown/locked Before they break it down more to check for piston damage/block damage, They are waiting for corporate acura to arrive, and take pictures and investigate what may have happened for future reference, b/c they said this is the first acura in the past 6 years to come in with a broken timing belt, non-less a car with less than 3k miles. They wouldn't buy my car back for what I bought it for due to it being under warranty and warranty willing to pay for repairs. Also they said expect at least 2 weeks before they even start repairing it, since they have to wait for corps decision on whether it'll be an engine rebuild or a new motor (which only the block comes assembled, they would still have to assemble the head and adjust valves etc.) So for right now, after a whole day of calling, I just picked up a 2014 TL as a loaner, with 200 miles on it.... Hopefully this belt stays together.
I had a 1993 Mazda 626 that had a head issue within 5K miles and I was pissed. I called and wrote eventually sold the car and a few weeks later Mazda Corporate called and offered to extend the warranty on the engine, unfortunately I sold the car already. Push Acura, call the BBB and such turn up the heat on them.
#29
Instructor
I'm really sorry that happened - sounds like an awful mess. At least you were close to home and not on a busy road.
It's a good point that you need to direct all efforts toward corporate. Most dealers can't/won't eat the cost of an entire vehicle so it would be corporate who basically puts you in a new one. Hopefully they're reading this thread too and know you're spreading the word already and their response will be public knowledge very quickly!
It's a good point that you need to direct all efforts toward corporate. Most dealers can't/won't eat the cost of an entire vehicle so it would be corporate who basically puts you in a new one. Hopefully they're reading this thread too and know you're spreading the word already and their response will be public knowledge very quickly!
#30
Burning Brakes
Thread Starter
Yea with the lemon law, I just looked it up, has to be in service for 90 days within the first year. Or 4 trips. They will fix it, and it will be covered under warranty so I'm not sure how much of a case I have when trying to get them to buy it back for purchase price. I may still send up an email to corporate Acura about how displeased I am, and how I expected so much more out of a Japanese company. The whole point of buying the rdx for my wife is to get something reliable she can drive comfortably for a while.
#31
Instructor
You where one of the very unfortunate ones!
http://www.autoexpress.co.uk/car-new...ngine-failures
Top 10 manufacturers
ManufacturerFailure rate (%)Failure rate (1 in x)1Honda0.29%1 in 3442Toyota0.58%1 in 1713Mercedes0.84%1 in 1194Volvo0.90%1 in 1115Jaguar0.98%1 in 103
Bottom 10 manufacturers
ManufacturerFailure rate (%)Failure rate (1 in x)1MG Rover7.88%1 in 132Audi3.71%1 in 273MINI2.51%1 in 404Saab2.49%1 in 405Vauxhall2.46%1 in 41
Read more: http://www.autoexpress.co.uk/car-new...#ixzz2yIuZmCN2
Top 10 manufacturers
ManufacturerFailure rate (%)Failure rate (1 in x)1Honda0.29%1 in 3442Toyota0.58%1 in 1713Mercedes0.84%1 in 1194Volvo0.90%1 in 1115Jaguar0.98%1 in 103
Bottom 10 manufacturers
ManufacturerFailure rate (%)Failure rate (1 in x)1MG Rover7.88%1 in 132Audi3.71%1 in 273MINI2.51%1 in 404Saab2.49%1 in 405Vauxhall2.46%1 in 41
Read more: http://www.autoexpress.co.uk/car-new...#ixzz2yIuZmCN2
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#33
Racer
Yea with the lemon law, I just looked it up, has to be in service for 90 days within the first year. Or 4 trips. They will fix it, and it will be covered under warranty so I'm not sure how much of a case I have when trying to get them to buy it back for purchase price. I may still send up an email to corporate Acura about how displeased I am, and how I expected so much more out of a Japanese company. The whole point of buying the rdx for my wife is to get something reliable she can drive comfortably for a while.
BTW, are sure the 2014 TL doesn't have a back-up camera? I thought all Honda and Acura products had them standard now.
#34
Burning Brakes
Thread Starter
I agree with you and him. I agree that the Asian countries are a little more strict and diligent when it comes to manufacturing (minus CHEAP stuff made in china, but that stuff isn't reliable b/c it's built to a price point). And overall Americans come to work just to punch in and get paid, there are few that take pride in their work, most treat it as just a "job". Too many times I walk into a big box store and find employee's hiding in the corner or various places and just having conversations. Or places where the employee's are having personal conversations on the phone all day long. I nip that in the butt all day long at my store, and it's sad that I have to ride my employee's on being productive etc. But at the rate they are getting paid, they feel like they shouldn't have to be "slaving". But also ALL mass production manufacturers are falling into the culture of building to a price point, and not wanted to use quality parts to keep costs down. At the same time, it'll keep the cost of the car down so we won't pay an arm and a leg to buy something.
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#35
Burning Brakes
Thread Starter
I really feel for you. Buying a brand new car, at least for me, only happens about every 6-7 years so it would be terrible to have a major issue like this when it is basically brand new. You're right about the lemon laws. It isn't nearly as easy as many people propose. I see people flaunting "check your lemon laws" all over different forums and only about 1 out of 50 cases come close to qualifying. Usually, the problem has to be safety related and the dealer cannot fix it 3 or more times or the vehicle has to be out of service for extended periods of time. They just don't make it easy. I'm sure they will fix it correctly as you have a long warranty on it and they will be on the hook so they might as well fix it right the first time.
BTW, are sure the 2014 TL doesn't have a back-up camera? I thought all Honda and Acura products had them standard now.
BTW, are sure the 2014 TL doesn't have a back-up camera? I thought all Honda and Acura products had them standard now.
#36
Racer
Yeah, I realized no NAVI as that is part of the tech pkg but I am shocked that it has no backup camera. Even the 2013 RDX has one standard and I think they are standard on Hondas like the Accord. No rhyme or reason to Acura content sometimes I must admit.
#37
Burning Brakes
Thread Starter
it also has a turn key, not push button. Push button start is an option.
#38
Safety Car
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Also if you haven't notices all of the accords v6 and TL that have the spark plug ejects were all made in the USA.
#39
Instructor
It all has to due with better quality of raw materials that the Japanese use at a reasonable price. Where as in North America the raw materials cost so much and are poorer quality. That's why Japanese vehicles are much better quality than the ones built in North America. There products there don't just meet specifications they exceed them.