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-   -   V1 straight power cord question (https://acurazine.com/forums/2g-cl-2001-2003-50/v1-straight-power-cord-question-426627/)

Scrib 09-04-2002 07:43 AM

V1 straight power cord question
 
The little clip that plugs into the main unit broke this morning. Looking on the V1 website, I don't see anything telling me about the cord. Is it just a simple phone cord??? Nothing special? Or do I have to order one from the V1 website?

It's TEN bucks, not including shipping!!! :eek: Just for what seems like a simple 8 foot telephone line...


Thanks! :thumbsup:

Shawn S 09-04-2002 08:14 AM

Funny you bring this up right now. Mine just broke too.
I had it off to clean the window over the weekend and that little tab broke off after catching on something.
It still works, but there’s nothing to hold the connector in securely.

I’m pretty sure it’s just a phone connector that you can buy at Radio Shack.
I checked a RS catalog that I have here in the office and they’re (10) for 2.99
You’re supposed to use some kind of crimping tool to connect them, but I’ll find a way to do it without one.

Shawn S

Scrib 09-04-2002 08:18 AM

I'd rather just replace the whole cord instead of having to worry about crimping an end on... I'm gonna give a call to V1 headquarters and see what's up.

jimcol711 09-04-2002 08:18 AM

shawn, the crimping tool for those phone jacks are soo cheap, they are at radio shack as well (i just had to create a different phone cord for my apartment with one of those) its a decent tool and its small and cheap as hell, in fact, i bought the tool in a package that came with 5 of the phone connectors like you are describing...honestly, it would be kinda hard to do it neatly and correctly without the tool.

Scrib 09-04-2002 08:23 AM

You gotta love the people at Valentine1... Just called to ask if there is anything special about the cord.

"Nope, it's just a wall-to-phone cord. But, you're still under warranty, so we'll send you a new one. No charge..."

I told her to save their money because it's a just a two dollar cord, but she insisted on sending me a new one!!! :thumbsup:

Shawn S 09-04-2002 08:30 AM


Originally posted by Scrib
but she insisted on sending me a new one!!! :thumbsup:
That’s cool.

BTW....The crimping tool is 9.99 at RS.

Shawn S

digitalgm 09-04-2002 09:13 AM

Re: V1 straight power cord question
 
That is so wierd how yours broke too! Mine just broke yesterday - Ill call valentine and see whats up. They have always had great customer service

AdamR


Originally posted by Scrib
The little clip that plugs into the main unit broke this morning. Looking on the V1 website, I don't see anything telling me about the cord. Is it just a simple phone cord??? Nothing special? Or do I have to order one from the V1 website?

It's TEN bucks, not including shipping!!! :eek: Just for what seems like a simple 8 foot telephone line...


Thanks! :thumbsup:


CCType-S 09-04-2002 09:32 AM

I broke mine a month ago too.

Scrib 09-04-2002 09:47 AM

Re: Re: V1 straight power cord question
 

Originally posted by digitalgm
That is so wierd how yours broke too! Mine just broke yesterday - Ill call valentine and see whats up. They have always had great customer service

AdamR



If you still have a warranty, they'll replace it, no questions asked.

astro 09-04-2002 09:52 AM

wow, that's pretty awesome customer service :)

digitalgm 09-04-2002 10:03 AM

Re: Re: Re: V1 straight power cord question
 
Do I have to send it to them?

AdamR


Originally posted by Scrib



If you still have a warranty, they'll replace it, no questions asked.


Scrib 09-04-2002 10:06 AM

Re: Re: Re: Re: V1 straight power cord question
 

Originally posted by digitalgm
Do I have to send it to them?

AdamR


Yeah, that's the funniest thing... They're sending me a new cord, and sending a pre-paid envelop to send the old one back in. All this for a little $2 wall-to-phone cord. :D

digitalgm 09-04-2002 10:10 AM

Re: Re: Re: Re: Re: V1 straight power cord question
 
Well, as long as I get to keep my cord until they send me the new one Ill be ok ...

AdamR


Originally posted by Scrib


Yeah, that's the funniest thing... They're sending me a new cord, and sending a pre-paid envelop to send the old one back in. All this for a little $2 wall-to-phone cord. :D


Kalin 09-04-2002 02:23 PM

$400 gets you service like this.


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