Need quick feedback about dealer replacing brake pads

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Old Dec 18, 2003 | 10:18 AM
  #1  
J.T.'s 3.2CL's Avatar
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Need quick feedback about dealer replacing brake pads

My car is at the dealer right now for a few things including my brakes which are starting to get warped. They said they will resurface the rotors for free, but if I needed new pads I would be responsible for paying for them as well as the labor. Is this B.S. or what? According to T.S.B. 01-017 it states that updated pads should be installed along with turning the rotors. Should I assume this covers 2003 models as well? How bad would it be to have the rotors turned without having the pads replaced? Would this cause them to warp again quickly?

Thanks, J.T.
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Old Dec 18, 2003 | 10:36 AM
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Vlad B.'s Avatar
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There is an updated TSB 01-017 dated May 12, 2003 that includes the 2003 CL which states that the pads need to be replaced as well.

I can send it to you by e-mail if you need it.

-Vlad
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Old Dec 18, 2003 | 10:39 AM
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You may have the updated pads(stock) which is why they are not changing them.
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Old Dec 18, 2003 | 10:44 AM
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Originally posted by fuzzy02CLS
You may have the updated pads(stock) which is why they are not changing them.
Out of curiousity, how would the dealership know that? Do the updated pads differ in appearance or is the part number printed on the backplate?
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Old Dec 18, 2003 | 10:44 AM
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Originally posted by Vlad B.
There is an updated TSB 01-017 dated May 12, 2003 that includes the 2003 CL which states that the pads need to be replaced as well.

I can send it to you by e-mail if you need it.

-Vlad
If you don't mind... Civic6x12@yahoo.com

Thanks, J.T.
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Old Dec 18, 2003 | 10:45 AM
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Originally posted by fuzzy02CLS
You may have the updated pads(stock) which is why they are not changing them.
Can anyone confirm this?
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Old Dec 18, 2003 | 10:48 AM
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Vlad B.'s Avatar
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J.T. - mail sent.
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Old Dec 18, 2003 | 11:26 AM
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I got mine replaced under warranty a few weeks ago. I had about 60% of the original pad left. The dealer said that if a small amount was left (i.e. 10%), then i would have to cover the cost of new pads. I think that is reasonable, but you should see how much pad you have left.
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Old Dec 18, 2003 | 12:38 PM
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Hey Vlad B., can you send me a copy too? randomwalk101@yahoo.com

thanks
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Old Dec 18, 2003 | 04:01 PM
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My 6 speed has 12k miles, dealer replaced all 4 pads and all 4 rotors with new 'upgraded' parts for free. They tried turning the rotors, did not help! They said it was rare, cause even the back rotors were causing vibration.

Might be that it is a brand new dealer and they are giving good customer service to build a customer base, I don't know. There was never any discussion that this would not be covered under warranty for free. They also adjusted the hand brake to 6 clicks, it's finally tight now!
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Old Dec 18, 2003 | 06:44 PM
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I have had my brakes & rotors replaced under warranty twice 16K & 33K.

Try another dealer.
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Old Dec 18, 2003 | 07:05 PM
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They ended up resurfacing the rotors for free but said the pads were still good. If it screws up again I'll just take it back and make them fix it.
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Old Dec 18, 2003 | 10:04 PM
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dfv3.2CL-S's Avatar
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they are pulling a fast one on you, stand your ground and get the shit done for free as per tech bulletin.
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Old Dec 19, 2003 | 09:46 AM
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Vlad B.'s Avatar
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I put it up if anyone else needs it.

http://members.aol.com/timeitirc/TSB01-017.pdf

-Vlad
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Old Dec 19, 2003 | 09:52 AM
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Service guy told me that it's the pads and not the rotors that cause the problem. Don't know if that's right or not.
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Old Dec 19, 2003 | 10:02 AM
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The new bulletin only includes the replacement or refinishing of the bads, is there a new bulletin for the rotors?
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Old Dec 19, 2003 | 10:06 AM
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Vlad B.'s Avatar
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Originally posted by Renegade
The new bulletin only includes the replacement or refinishing of the bads, is there a new bulletin for the rotors?
Read it again - Under "Corrective Action"

Also of note - The repair procedure details how the tech needs to measure the rotor to ensure proper thickness for a grind. I think that's reasonable. But then they say that if the rotor is to thin - to replace it with a new rotor and then grind the new one. Why on earth would you resurface a brand new rotor? That just seems like a dumb thing to do.
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Old Dec 19, 2003 | 10:11 AM
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Didnt look close enough my bad. Anyhow I do see it says they have to measure to see if everything is still under warranty and if it isnt they may do it as a goodwill if they want. I hope with 15k i didnt use up too much of my brake pads.
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Old Dec 20, 2003 | 10:20 AM
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Originally posted by Vlad B.
But then they say that if the rotor is to thin - to replace it with a new rotor and then grind the new one. Why on earth would you resurface a brand new rotor? That just seems like a dumb thing to do.
I was wondering the exact same thing when I read that. Maybe Jens can chime in on this somewhat "odd" proceedure?
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