Stop sale/recall on 04-08 TSXs - Power steering hose leak
#82
Moderator
From what I know and experienced, you don't need a notice or a letter. Just call or drive into the dealership and tell them you have a TSX and are here for a power steering hose recall. They should know what you are talking about.
#83
Burning Brakes
I have an appointment for Tuesday for my dealership to take care of it for me. The Services GM told me about it, just as I was going to ask him about it. Just call your dealership and make the appointment they should be able to take care of you
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#88
Senior Moderator
#89
Yeah, found out the day after they issued the recall; heard a weird noise every time I turned the wheel, well what do you know? Power steering hose was leaking all over the back of the engine. Had to get AAA to tow it 60 miles to the closest acura dealership. PITA
#90
I received the letter today, but I ALREADY FIXED THAT 2 YEARS AGO. They replaced the pressure hose on my car (exactly what the letter says). I had to pay over $400. Can I get a reimbursement for the repair done 2 years ago? My car has 120,000 now....
#91
Moderator
Pressure hose? Is that the same as the power steering hose? Because the power steering hose is what they replace.
#92
Yeah, it is called Power Steering Pressure hose!
#93
Needs more Lemon Pledge
Still have not gotten a letter or a call.
From anyone for that matter.
From anyone for that matter.
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#94
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Yes you can get reimbursed for you previous hose. It states in the recall that if any customer had already replaced the hose under "customer pay" then they must see their dealer for information on getting their money back.
#96
Proud Acura Owner
Got my appointment today at 1:00 at open road acura.. How long did it take for you people that got it done? The told me 1 1/2 hour.. should I wait it out there or get someone to pick me up? I can't get a loaner (only 20 years old lol)
#97
Senior Moderator
I have my appointment next Friday. No rush, just that I need an oil change badly and wanted to both at the same time. I just moved and am trying a new dealer....little nervous about that. I liked my old place.
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#99
it's a car-drive it
My car is now due for the B-1 service. I do have a acura dealer near me but I am going to wait until I am back north next month to have this service, plus the recall done. The last time I had my car serviced at the NC dealer my door ended up getting a deep scratch. They did a excellent job of getting it fixed and I had use of a 2010 tsx while it was being fixed.
#100
Burning Brakes
Got mine done about a week and a half ago (last Tuesday) and I had a great experience as always at Marin Acura. I had a 2010 TSX loaner to boot. BTW I received the letter for the recall the exact same date my car was being serviced for it
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#101
Cruisin'
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Does the recall fix include new fluid?
Anyone know what exactly the recall fix entails? The original Honda press release from April 29th specifically mentions, "The repair involves installing a new power steering hose, o-ring gasket and fluid-- all done at no cost to the vehicle owner." Yet, the recall letter I received today (I have an '05) only mentions a new hose, with no mention of the gasket and fluid. Does the hose replacement actually include new fluid? I ask because I've been told I needed my power steering fluid replaced (it's dirty), but put it off thinking it would be part of the recall. Why pay if it's free, right?
#102
Anyone know what exactly the recall fix entails? The original Honda press release from April 29th specifically mentions, "The repair involves installing a new power steering hose, o-ring gasket and fluid-- all done at no cost to the vehicle owner." Yet, the recall letter I received today (I have an '05) only mentions a new hose, with no mention of the gasket and fluid. Does the hose replacement actually include new fluid? I ask because I've been told I needed my power steering fluid replaced (it's dirty), but put it off thinking it would be part of the recall. Why pay if it's free, right?
#103
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Anyone know what exactly the recall fix entails? The original Honda press release from April 29th specifically mentions, "The repair involves installing a new power steering hose, o-ring gasket and fluid-- all done at no cost to the vehicle owner." Yet, the recall letter I received today (I have an '05) only mentions a new hose, with no mention of the gasket and fluid. Does the hose replacement actually include new fluid? I ask because I've been told I needed my power steering fluid replaced (it's dirty), but put it off thinking it would be part of the recall. Why pay if it's free, right?
In case any of you guys care, your power steering fluid reservoir has a filter in it, which as now know, is not replaced in this recall (nor is it supposed to be). And trust me, it gets dirty and has some debris in it. Hence why I replaced it when I did a full flush around 50k miles (about a month or two ago). Might want to look into it for anyone who is truly interested in flushing all their fluid completely.
#104
Racer
I had mine taken care of yesterday. I called to make an appt. for my first oil change since buying the car, and mentioned the recall, and added that I had not yet received a letter. The service manager said no problem...we'll take care of it while you're here. Everything went smoothly.
Apparently people have been coming out the woodwork since the recall was announced, and they've been averaging 5 TSX recall services per day. (In Boulder, which is not a big town.)
Apparently people have been coming out the woodwork since the recall was announced, and they've been averaging 5 TSX recall services per day. (In Boulder, which is not a big town.)
#107
Needs more Lemon Pledge
Just got mine done and they did NOT flush the PS fluid, topped it off, and told me that it looked dirty and I should pay them to get it flushed.
I am calling Acura right now...
I am calling Acura right now...
#108
Needs more Lemon Pledge
Acuratech,
Before I raise the issue at the dealership that did the service for me, can you tell me how much PS Fluid would be needed to fill an empty system?
My invoice has "Quantity (2) #08206-9002A PS Fluid" listed under parts. Is this enough that if they drained the system (which is all that is required under the recall, NOT a actual flush) it would take approximately this much to fill the system up to the top line indicator? OR is this only enough to top off the system?
What is the Quantity required for a fill after an actual PS fluid flush?
Reason I ask is that the dealership lists as recommended items a PS Fluid flush (Dirty).
Either they failed to completely replace the PS fluid according to the recall notice or they are trying to sell me a flush right after they completely replaced the PS Fluid. Either way, I am pissed as hell.
Before I raise the issue at the dealership that did the service for me, can you tell me how much PS Fluid would be needed to fill an empty system?
My invoice has "Quantity (2) #08206-9002A PS Fluid" listed under parts. Is this enough that if they drained the system (which is all that is required under the recall, NOT a actual flush) it would take approximately this much to fill the system up to the top line indicator? OR is this only enough to top off the system?
What is the Quantity required for a fill after an actual PS fluid flush?
Reason I ask is that the dealership lists as recommended items a PS Fluid flush (Dirty).
Either they failed to completely replace the PS fluid according to the recall notice or they are trying to sell me a flush right after they completely replaced the PS Fluid. Either way, I am pissed as hell.
#109
Just got back from the dealership. With recall work & comp car wash, it took them 1hr. SA said they flushed the PS system; and work order shows 2 units of PS fluid.
The new PS hose has a loose insulating hose over it. Down near the header, the metal hose is colored black instead of brass in color.
I do have mods on my ride which my local dealership didn't give me a hard time about.
The new PS hose has a loose insulating hose over it. Down near the header, the metal hose is colored black instead of brass in color.
I do have mods on my ride which my local dealership didn't give me a hard time about.
#110
Had it done this week and according to my invoice, this was what was replaced:
1 06350-SEC-A00 KIT, P/S FEED HOSE
3 08206-9002A FLUID, P.S.
Never asked if the PS fluid was flush or replaced but I presume the PS fluid was replaced with 3 bottles of the stuff being used.
1 06350-SEC-A00 KIT, P/S FEED HOSE
3 08206-9002A FLUID, P.S.
Never asked if the PS fluid was flush or replaced but I presume the PS fluid was replaced with 3 bottles of the stuff being used.
#111
Needs more Lemon Pledge
Mine indicates two bottles, and the Acura corporate rep said two was the assigned number for the recall repair...
Interestingly, when I PAID to have this service done (AC hose and crank case re-seal), they used three bottles.
Interestingly, when I PAID to have this service done (AC hose and crank case re-seal), they used three bottles.
#112
it's a car-drive it
when I had the oil changed yesterday at the local acura dealer they asked if I knew there was a power steering recall. I said yes and was planning to get it done when I was in NJ. Later the service advisor ( I was waiting) told me my car needed a power steering flush. I asked if there was a power steering recall didn't the fluid get replaced. He gave some B.S. I declined it and said it could wait.
#113
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Sorry for the delayed responses to everyone. Ok yes, we are given two bottles of P/S fluid for each recall. I use about 1 1/2 to 1 3/4 bottles per recall. Following the bulletin, you'll see it has you set up the line to something to drain it to, start the car, and turn it back and forth, etc. Well that doesn't actually flush the system and get everything out. Because once you get enough air in the lines, you'll just get mainly air out, and not all the fluid.
I think I mentioned in a previous post about how I just actually truly flushed my P/S a couple months ago (along w/ replacing the reservoir, since the filter inside of it isn't able to be replaced on its own). With that, I never let the system go dry, I just kept adding fluid as I changed. I personally used six bottles but that's because I'm anal, and I had the fluid, so why not. I would personally say that, if done right, you could easily do it using three bottles, four max.
Aside from all this, I can tell you that, following the procedure as outlined, you will not get all the old fluid out, and there will be some old, dirty fluid still in there, although if done right, you're getting 1 1/2 - 2 new bottles of P/S fluid in, which is better than nothing. Hence why in any of my posts that I mention flush, I use it in quotes/italics since it's not an actual true flush.
As a side note, the three bottles billed out for a different service may be because of many reasons, such as the tech disconneted some line(s) and lost a lot of fluid, or they slowly leaked while he was working on it, or parts just gave him a preset amount, which he may or may not have all used, etc. Not that I'm defending, just simply mentioning some scenarios.
I think I mentioned in a previous post about how I just actually truly flushed my P/S a couple months ago (along w/ replacing the reservoir, since the filter inside of it isn't able to be replaced on its own). With that, I never let the system go dry, I just kept adding fluid as I changed. I personally used six bottles but that's because I'm anal, and I had the fluid, so why not. I would personally say that, if done right, you could easily do it using three bottles, four max.
Aside from all this, I can tell you that, following the procedure as outlined, you will not get all the old fluid out, and there will be some old, dirty fluid still in there, although if done right, you're getting 1 1/2 - 2 new bottles of P/S fluid in, which is better than nothing. Hence why in any of my posts that I mention flush, I use it in quotes/italics since it's not an actual true flush.
As a side note, the three bottles billed out for a different service may be because of many reasons, such as the tech disconneted some line(s) and lost a lot of fluid, or they slowly leaked while he was working on it, or parts just gave him a preset amount, which he may or may not have all used, etc. Not that I'm defending, just simply mentioning some scenarios.
Last edited by acuratech239; 07-05-2010 at 07:48 PM. Reason: Typo
#114
Instructor
Got my notice in the mail today (i have an '07).
Will wait a bit for an appointment since the nearest dealership is a couple hours away and I need to get more miles on my car so I can see if it starts oozing oil again since that'll have to be done there too (Honda put fluorescent dye in there during the last change after cleaning it all up).
Will wait a bit for an appointment since the nearest dealership is a couple hours away and I need to get more miles on my car so I can see if it starts oozing oil again since that'll have to be done there too (Honda put fluorescent dye in there during the last change after cleaning it all up).
#116
Needs more Lemon Pledge
Sorry for the delayed responses to everyone. Ok yes, we are given two bottles of P/S fluid for each recall. I use about 1 1/2 to 1 3/4 bottles per recall. Following the bulletin, you'll see it has you set up the line to something to drain it to, start the car, and turn it back and forth, etc. Well that doesn't actually flush the system and get everything out. Because once you get enough air in the lines, you'll just get mainly air out, and not all the fluid.
I think I mentioned in a previous post about how I just actually truly flushed my P/S a couple months ago (along w/ replacing the reservoir, since the filter inside of it isn't able to be replaced on its own). With that, I never let the system go dry, I just kept adding fluid as I changed. I personally used six bottles but that's because I'm anal, and I had the fluid, so why not. I would personally say that, if done right, you could easily do it using three bottles, four max.
Aside from all this, I can tell you that, following the procedure as outlined, you will not get all the old fluid out, and there will be some old, dirty fluid still in there, although if done right, you're getting 1 1/2 - 2 new bottles of P/S fluid in, which is better than nothing. Hence why in any of my posts that I mention flush, I use it in quotes/italics since it's not an actual true flush.
As a side note, the three bottles billed out for a different service may be because of many reasons, such as the tech disconneted some line(s) and lost a lot of fluid, or they slowly leaked while he was working on it, or parts just gave him a preset amount, which he may or may not have all used, etc. Not that I'm defending, just simply mentioning some scenarios.
I think I mentioned in a previous post about how I just actually truly flushed my P/S a couple months ago (along w/ replacing the reservoir, since the filter inside of it isn't able to be replaced on its own). With that, I never let the system go dry, I just kept adding fluid as I changed. I personally used six bottles but that's because I'm anal, and I had the fluid, so why not. I would personally say that, if done right, you could easily do it using three bottles, four max.
Aside from all this, I can tell you that, following the procedure as outlined, you will not get all the old fluid out, and there will be some old, dirty fluid still in there, although if done right, you're getting 1 1/2 - 2 new bottles of P/S fluid in, which is better than nothing. Hence why in any of my posts that I mention flush, I use it in quotes/italics since it's not an actual true flush.
As a side note, the three bottles billed out for a different service may be because of many reasons, such as the tech disconneted some line(s) and lost a lot of fluid, or they slowly leaked while he was working on it, or parts just gave him a preset amount, which he may or may not have all used, etc. Not that I'm defending, just simply mentioning some scenarios.
#118
I just had it done.
I brought it in and specifically asked if they are going to fill the PS system with new fluid. They said yes.
I go to pick up my car, and I asked, "So you guys filled it with new PS fluid right."
"Well, we just topped it off for the amount that it lost when we took the return line off."![Why Me](https://acurazine.com/forums/images/smilies/whyme.gif)
Whatever, they were very courteous, but I'm just getting sick of runaround with the dealers.
On the invoice, there was a Part Number listed for the PS fluid. So.... they probably charged Honda for it, but kept some for themselves when those should be used.
Whatever... I'm just getting sick of $hit like this.
PS: there was no center punch on the VIN either like the bulletin states.
I brought it in and specifically asked if they are going to fill the PS system with new fluid. They said yes.
I go to pick up my car, and I asked, "So you guys filled it with new PS fluid right."
"Well, we just topped it off for the amount that it lost when we took the return line off."
![Why Me](https://acurazine.com/forums/images/smilies/whyme.gif)
Whatever, they were very courteous, but I'm just getting sick of runaround with the dealers.
On the invoice, there was a Part Number listed for the PS fluid. So.... they probably charged Honda for it, but kept some for themselves when those should be used.
![Why Me](https://acurazine.com/forums/images/smilies/whyme.gif)
PS: there was no center punch on the VIN either like the bulletin states.
Last edited by Daffunda; 07-09-2010 at 01:44 PM.
#119
Moderator
^ That is the EXACT situation I came across. I first asked if they were going to replace the PS fluid so I wouldn't have to do it at 50K mile. After everything was done, I asked again and they said they just replaced the fluid loss during the service. Cheap asses.
#120
I think I will print the service bulletin and show it to them when they recommend the PS fluid change, and tell them that I shouldn't need the change if they did their job.