Service guys at Esserman suck

Thread Tools
 
Search this Thread
 
Old 10-14-2004, 02:55 PM
  #1  
Jerk Monster
Thread Starter
 
Alucard13's Avatar
 
Join Date: Oct 2004
Location: MIA
Age: 39
Posts: 242
Likes: 0
Received 0 Likes on 0 Posts
Service guys at Esserman suck

So my discs are warped and I make an appointment to go and have them either resurfaced and replaced, my car has 9,000 miles. The hurricanes begin to hit and my grandfather ends up tin the hospital so i can't make the appointment, a month and a half and 5,000 miles later, I drive a lot the, I'm finally able to go when they tell "Well the brakes are covered up to 12,000 miles." Now I can understand rules are rules but in light of 4 hurricanes come on give me a break. Not just that but then he turns around and says "well it's time for scheduled maintanence so if you pay the $200 for me to change your oil and rotate your tires, yeah I'll throw in the front rotors." Basically saying I can brake the rules if I want but either way your losing 200 bucks. So I said screw it and I'll do all of it my self and take my rotors to be resurfaced and spend less than half that.
Old 10-14-2004, 03:10 PM
  #2  
Photography Nerd
 
Dan Martin's Avatar
 
Join Date: Sep 2003
Location: Toronto
Age: 44
Posts: 21,489
Likes: 0
Received 11 Likes on 7 Posts
That's the first I've heard of the 12,000 mile limit. Can they back that up with documentation?
Old 10-14-2004, 04:24 PM
  #3  
Über Geek
 
captainjack's Avatar
 
Join Date: Jul 2003
Location: Gator Country
Posts: 932
Likes: 0
Received 0 Likes on 0 Posts
Yeah, that sounds like bullshit. Call them on it.
Or just go to a different dealer.
Old 10-14-2004, 05:14 PM
  #4  
B A N N E D
 
925tsx's Avatar
 
Join Date: Sep 2003
Location: Jerzey
Age: 45
Posts: 845
Likes: 0
Received 0 Likes on 0 Posts
dam. i have 28k miles..guess im not gettin mine changed..go to a different dealer, and let us know what happens please
Old 10-14-2004, 06:11 PM
  #5  
Master in Science
 
slo007's Avatar
 
Join Date: Aug 2003
Age: 44
Posts: 3,845
Likes: 0
Received 0 Likes on 0 Posts
Originally Posted by 925tsx
dam. i have 28k miles..guess im not gettin mine changed..go to a different dealer, and let us know what happens please
There's no such limit. The warranty goes for 48K miles. Period.
Old 10-14-2004, 07:25 PM
  #6  
WAS HONDATAFIED IN
 
NightHawk CL9's Avatar
 
Join Date: Mar 2004
Location: Chicago
Age: 38
Posts: 874
Likes: 0
Received 1 Like on 1 Post
well brakes might have a different warrenty because its a wear item........ that said i have my front rotors replaced at 13500miles with no questions asked. on the paper work it didn't say warrenty, but it said internal so whatever that means. and my dealer never sad anything about the mods that i have in my car when the took it or when they gave it back......they were really good.......btw its mcgrath acura in morton grove, il.... and my dad (i'm not 21 yet) got a 04 tl for a loaner..... all i gotta say is damn its nice, has torques and pulls nice, very refined, not as sporty as the tsx, but respectible for that kinda car..........
Old 10-14-2004, 07:28 PM
  #7  
Team Owner
iTrader: (1)
 
CGTSX2004's Avatar
 
Join Date: Feb 2004
Location: Beach Cities, CA
Posts: 24,299
Received 378 Likes on 198 Posts
I heard that many dealer service centers knew about the rotors warping and were replacing them under warranty...



Guess I may find out some day...
Old 10-14-2004, 07:28 PM
  #8  
Instructor
 
samir786's Avatar
 
Join Date: Sep 2004
Location: Ft. Lauderdale
Age: 44
Posts: 153
Likes: 0
Received 0 Likes on 0 Posts
i went through the same thing...except not with Acura. I b****ed and complained and called the 800 customer service number, ranted and raved...and finally they gave me new rotors

oh, and same thing with my mom's '03 accord. I read somewhere on the net if you resurface the rotors, they warp quicker, and i proved it to them with documentation and they gave me 2 new rotors and as good faith, new front brakes too. Thumbs up for Pompano Honda.
Old 10-15-2004, 05:34 AM
  #9  
Moderator Alumnus
 
sauceman's Avatar
 
Join Date: Jul 2003
Location: Windsor-Quebec corridor
Age: 47
Posts: 7,709
Likes: 0
Received 6 Likes on 4 Posts
Hmm. The guy was bullshitting you all the way. See domn, and change dealers.
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
EE4Life
5G TLX (2015-2020)
10
04-01-2024 09:42 AM
vaughanml2
4G TL (2009-2014)
15
11-01-2021 10:16 AM
cm561
2G CL (2001-2003)
9
01-27-2016 10:17 PM
BlkTxAcuraTypeS
Member Cars for Sale
3
10-18-2015 08:05 PM
asahrts
Member Cars for Sale
0
09-04-2015 05:55 PM



Quick Reply: Service guys at Esserman suck



All times are GMT -5. The time now is 07:35 PM.