Originally Posted by B18C5-EH2

EDIT"

The .pdf file for the article is in my second post in this topic.

I posted a topic in this forum a few weeks ago about an Acura RL that my shop simply did an oil and filter change on, and only thereafter the car rode like absolute trash. Turns out the front shocks locked up and in my efforts to find answers (sadly not a SINGLE reply from this forum) I was provided with an article from Honda's publication for its dealerships' service departments, Service News.

I'll quote the article:



So basically it translates like this:

If you own a 96-04 3.5RL and have it serviced at any shop that has a lift that picks the vehicle up by the frame (and allows the wheels to hang down) there is a chance that your front dampers/shocks can quite literally come apart internally. When this happens there is no sound, no leakage, etc. to alert anyone.

If you work at a repair shop it means you might want to print this bulletin/article up and show any of your 96-04 3.5RL customer before doing any work to the vehicle that requires the use of a lift. Alternatively you could also use a lift that picks the vehicle up by its wheels such as most alignment racks. This is what I'm going to try to do from now on. It's crazy that we have to tiptoe around a faulty part in order to try and not look like the bad guy.

Originally Posted by 2000RL

That's good information to know. However, most work being done on older vehicles (brake jobs, suspension repairs, strut replacement, rotating or replacing tires) requires the car be raised on a frame lift. :-(