Just buy a new RDX, about the Warranty

Thread Tools
 
Search this Thread
 
Old 09-07-2010, 12:52 PM
  #1  
Instructor
Thread Starter
 
truelies's Avatar
 
Join Date: Sep 2010
Posts: 151
Likes: 0
Received 0 Likes on 0 Posts
Just buy a new RDX, about the Warranty

After I bought the car, the dealer sold me a warranty acura care, 8 years 10,0000 miles for $1500

It has a 60 days cancel permission. The strange thing about this warranty is after 8 years if I never used the warranty, they will give me $2040 back, I don't know if this car usually needs warranty service. Any chance for me to get $2040 back? Thanks.
Old 09-07-2010, 01:11 PM
  #2  
Intermediate
 
moltonbrown's Avatar
 
Join Date: Aug 2010
Posts: 43
Likes: 0
Received 0 Likes on 0 Posts
wow, never heard of that before. if true, then i might even pay for out of my own pocket for service work that needs to get done so long as it's <$2040 from years 5-8. then again, hard to say what will break down from yrs 5-8 and how much they would cost (eg. rattles vs. turbo failure). no one prolly knows the real answer yet as the rdx was initially intro'd in mid 06...
Old 09-07-2010, 01:23 PM
  #3  
Instructor
Thread Starter
 
truelies's Avatar
 
Join Date: Sep 2010
Posts: 151
Likes: 0
Received 0 Likes on 0 Posts
The also astonished with this new thing yesterday.
The problem is not 5-8 years. Even 1-4 years I used the warranty, the money will not back. The money is from the dealer, not acura.

But the man said this dealer existed more than 40 years,

Originally Posted by moltonbrown
wow, never heard of that before. if true, then i might even pay for out of my own pocket for service work that needs to get done so long as it's <$2040 from years 5-8. then again, hard to say what will break down from yrs 5-8 and how much they would cost (eg. rattles vs. turbo failure). no one prolly knows the real answer yet as the rdx was initially intro'd in mid 06...
Old 09-07-2010, 11:20 PM
  #4  
Suzuka Master
 
Mr Marco's Avatar
 
Join Date: Apr 2009
Posts: 8,490
Received 609 Likes on 493 Posts
I have an even better deal for you. You give me 20K today, and 8 years from now, if you can find me, I'll give you 100K.
Old 09-07-2010, 11:27 PM
  #5  
2010 TL AWD 6MT: New King
 
docboy's Avatar
 
Join Date: Oct 2004
Location: WA
Age: 47
Posts: 1,821
Received 165 Likes on 104 Posts
Originally Posted by Mr Marco
I have an even better deal for you. You give me 20K today, and 8 years from now, if you can find me, I'll give you 100K.


I think you get his point though.

OP, did you get the deal in writing?
Old 09-08-2010, 12:33 AM
  #6  
COTM Coordinator
 
MurkyRiversTL's Avatar
 
Join Date: Nov 2005
Location: Apple Valley, Ca
Age: 41
Posts: 3,211
Received 15 Likes on 10 Posts
Originally Posted by Mr Marco
I have an even better deal for you. You give me 20K today, and 8 years from now, if you can find me, I'll give you 100K.
yeah that deal is such BS it's not even funny. If that dealership has been around for 50 years , which is presumably two generations, you would think it would be a well known dealer and his warranty plan would be heard around the world. Yeah, I don't think so.
Old 09-08-2010, 08:32 AM
  #7  
Instructor
Thread Starter
 
truelies's Avatar
 
Join Date: Sep 2010
Posts: 151
Likes: 0
Received 0 Likes on 0 Posts
Yes. I got the deal in writing. Anyway, I will return it since everybody here don't like it. Thanks.


Originally Posted by docboy


I think you get his point though.

OP, did you get the deal in writing?
Old 09-08-2010, 09:15 AM
  #8  
COTM Coordinator
 
MurkyRiversTL's Avatar
 
Join Date: Nov 2005
Location: Apple Valley, Ca
Age: 41
Posts: 3,211
Received 15 Likes on 10 Posts
It doesnt really matter what everyone thinks. if you have the deal in writing then its a legal binding contract obligating that dealership to fulfill its end of the contract. Unless of course that dealer gets 40 guys like you and vanishes into the night..... We are looking out for your best interest. Usually when things seem too good to be true, they are.
Old 09-08-2010, 09:22 AM
  #9  
Instructor
Thread Starter
 
truelies's Avatar
 
Join Date: Sep 2010
Posts: 151
Likes: 0
Received 0 Likes on 0 Posts
I agree with you. It's a piece of printed paper, says "if I didn't use any of warranty service in all the time". I will get the money back. Signed by the Financial guy.

If I want to get the money back, I can't use the 4 years 50000 miles factory warranty. I think if they don't want to pay the money back to me, they even can damage my car when it's in service and let me choice what to do.

Originally Posted by MurkyRiversTL
It doesnt really matter what everyone thinks. if you have the deal in writing then its a legal binding contract obligating that dealership to fulfill its end of the contract. Unless of course that dealer gets 40 guys like you and vanishes into the night..... We are looking out for your best interest. Usually when things seem too good to be true, they are.
Old 09-08-2010, 09:23 AM
  #10  
Safety Car
 
XLR8R's Avatar
 
Join Date: Mar 2007
Location: Orion Spur, Milky Way
Posts: 4,670
Received 377 Likes on 234 Posts
Not only do they invest your 1500 for 8 years (2577 @ 7% interest) but they get your out-of-pocket cash for what should be warranty work too.

Put your 1500 in a Money Market fund for 8 years. Use the Acura warranty until it expires. If something goes wrong after that, you'll have a maintenance fund that belongs to you, not the dealer.

Last edited by XLR8R; 09-08-2010 at 09:27 AM.
Old 09-08-2010, 09:25 AM
  #11  
COTM Coordinator
 
MurkyRiversTL's Avatar
 
Join Date: Nov 2005
Location: Apple Valley, Ca
Age: 41
Posts: 3,211
Received 15 Likes on 10 Posts
^ A much better idea. Or use the 1500 to get some TEIN coilovers and be merry
Old 09-08-2010, 09:26 AM
  #12  
Instructor
Thread Starter
 
truelies's Avatar
 
Join Date: Sep 2010
Posts: 151
Likes: 0
Received 0 Likes on 0 Posts
The real reason I want to cancel it is: last night I checked the paper, that guy charged me $2100 for the warranty, not $1500. Totally cheating.
Old 09-08-2010, 09:43 AM
  #13  
COTM Coordinator
 
MurkyRiversTL's Avatar
 
Join Date: Nov 2005
Location: Apple Valley, Ca
Age: 41
Posts: 3,211
Received 15 Likes on 10 Posts
^ yeah.... see thats what were talking about.
Old 09-08-2010, 09:45 AM
  #14  
Safety Car
 
XLR8R's Avatar
 
Join Date: Mar 2007
Location: Orion Spur, Milky Way
Posts: 4,670
Received 377 Likes on 234 Posts
Did you happen to finance with the dealer?

Did they add the 1500 "Acura Care" warranty to the loan?

Because 1500 @ 7% interest over 60 months just happens to be 2100, which they would have to disclose.
Old 09-08-2010, 10:30 AM
  #15  
Safety Car
 
XLR8R's Avatar
 
Join Date: Mar 2007
Location: Orion Spur, Milky Way
Posts: 4,670
Received 377 Likes on 234 Posts
There is a difference between "Acura Care" and what was offered here.

Here's a Q&A from an Acura Care web-site:

Can I get all my money back when my Acura Care expires if I have not had any claims?

If your Acura Care contract expires by time or mileage, no refund is due you from Honda.

Some dealers, as an inducement for you to purchase a service contract, will include a separately purchased insurance policy that may refund whatever you paid for the service contract if it expires and you have not filed any claims. These insurance companies are not affiliated with Honda and Honda does not endorse them. The terms and conditions of these policies make it so that very few people ever collect on them.
Old 09-08-2010, 10:44 AM
  #16  
Instructor
Thread Starter
 
truelies's Avatar
 
Join Date: Sep 2010
Posts: 151
Likes: 0
Received 0 Likes on 0 Posts
Yes. Financed with the dealer. What do you mean 1500 happens to be 2100?

Originally Posted by XLR8R
Did you happen to finance with the dealer?

Did they add the 1500 "Acura Care" warranty to the loan?

Because 1500 @ 7% interest over 60 months just happens to be 2100, which they would have to disclose.
Old 09-08-2010, 11:39 AM
  #17  
Safety Car
 
XLR8R's Avatar
 
Join Date: Mar 2007
Location: Orion Spur, Milky Way
Posts: 4,670
Received 377 Likes on 234 Posts
I mean the cost of borrowing 1500 from the dealer over 60 months equals 2100. (This may be disclosed in the contract.)

They have loaned you 1500, which you have given right back to them to pay for the service contract. In addition to keeping the 1500, they will make another 600 from you in interest over the life of the loan = 2100 (at 7%).

Plus they are giving you incentive to pay out-of-pocket for repairs. If you use even 100 of the service contract money , you lose it all. So, for example, at the 3rd year mark, you have now paid them about 1800 and you are also paying them for small repairs on a car with a factory warranty!

In the meantime they are re-investing your payments made with their loan -- earning interest on interest.
Old 09-08-2010, 12:36 PM
  #18  
Instructor
Thread Starter
 
truelies's Avatar
 
Join Date: Sep 2010
Posts: 151
Likes: 0
Received 0 Likes on 0 Posts
Not this way. They charged $2100 more from my car mortgage and told me only charged $1500. You can see how dishonest the car dealers are.

Originally Posted by XLR8R
I mean the cost of borrowing 1500 from the dealer over 60 months equals 2100. (This may be disclosed in the contract.)

They have loaned you 1500, which you have given right back to them to pay for the service contract. In addition to keeping the 1500, they will make another 600 from you in interest over the life of the loan = 2100 (at 7%).

Plus they are giving you incentive to pay out-of-pocket for repairs. If you use even 100 of the service contract money , you lose it all. So, for example, at the 3rd year mark, you have now paid them about 1800 and you are also paying them for small repairs on a car with a factory warranty!

In the meantime they are re-investing your payments made with their loan -- earning interest on interest.
Old 09-08-2010, 02:49 PM
  #19  
Safety Car
 
XLR8R's Avatar
 
Join Date: Mar 2007
Location: Orion Spur, Milky Way
Posts: 4,670
Received 377 Likes on 234 Posts
Yikes! Assuming 7% over 60 months, they are taking 2495 -- and they said you would get 2040 back!

Let us know how it goes when you tell them to cancel.
Old 09-08-2010, 02:52 PM
  #20  
Suzuka Master
 
Mr Marco's Avatar
 
Join Date: Apr 2009
Posts: 8,490
Received 609 Likes on 493 Posts
Originally Posted by truelies
Not this way. They charged $2100 more from my car mortgage and told me only charged $1500. You can see how dishonest the car dealers are.
Wonder if Acura knows about this? As Clark Howard would say; "Be wary of anything that sounds too good to be true."
Old 09-08-2010, 03:03 PM
  #21  
big shot.
 
MMike1981's Avatar
 
Join Date: Sep 2007
Posts: 2,706
Received 10 Likes on 10 Posts
hopefully the right of recision language is expressly stated on your contract.

im gonna be frank here, and not judging you at all, but you cannot blame the dealer by pushing a point of sale and profitable item on the buyer and turning out an additional sale. Makes all the sense in the world to me. its business. now, if they told you one price, and ran you for another, thats not good, but if u read the final work up and signed it, well
Old 09-08-2010, 03:17 PM
  #22  
Safety Car
 
XLR8R's Avatar
 
Join Date: Mar 2007
Location: Orion Spur, Milky Way
Posts: 4,670
Received 377 Likes on 234 Posts
Something's fishy.

How can a dealer telll you that the service contract refund is affected or reduced by anything that happens in years 1 - 4, when the manufacturer's warranty is in force?

The warranty is a contract between the buyer and Acura for 4 years or 50k miles. The dealer's service contract cannot alter that.
Old 09-09-2010, 09:24 AM
  #23  
Instructor
Thread Starter
 
truelies's Avatar
 
Join Date: Sep 2010
Posts: 151
Likes: 0
Received 0 Likes on 0 Posts
Back from the dealer, looks like the man don't know anything or try to cheat me.

This time he said claim for factory warranty is ok for money back. I will attach a image of that piece of paper later.

Originally Posted by XLR8R
Something's fishy.

How can a dealer telll you that the service contract refund is affected or reduced by anything that happens in years 1 - 4, when the manufacturer's warranty is in force?

The warranty is a contract between the buyer and Acura for 4 years or 50k miles. The dealer's service contract cannot alter that.
Old 09-09-2010, 12:47 PM
  #24  
Instructor
Thread Starter
 
truelies's Avatar
 
Join Date: Sep 2010
Posts: 151
Likes: 0
Received 0 Likes on 0 Posts
Here is the paper. I removed the dealer name, vin...

Old 09-09-2010, 01:01 PM
  #25  
Advanced
 
Samdog-1's Avatar
 
Join Date: Jan 2009
Age: 54
Posts: 79
Likes: 0
Received 0 Likes on 0 Posts
So why exactly are you buying a service contract?
Old 09-09-2010, 04:00 PM
  #26  
big shot.
 
MMike1981's Avatar
 
Join Date: Sep 2007
Posts: 2,706
Received 10 Likes on 10 Posts
so you bought an extended warranty - odd thing is is that an extended warranty picks up after you run the full original warranty period, so my question is - did u buy a warranty for 25k? (powerplant) or 50k (full warranty) and what is the 100k miles signify? What im saying is that what does this contract even mean? you have an extension to 100k miles, or the contract is good for an additional 100k miles over the factory because its an 'extended service' contract? what did you buy? do you even know? u must have more terms/paperwork than this im guessing
Old 09-09-2010, 07:58 PM
  #27  
Safety Car
 
XLR8R's Avatar
 
Join Date: Mar 2007
Location: Orion Spur, Milky Way
Posts: 4,670
Received 377 Likes on 234 Posts
He bought a dealer provided service contract. The service contract expires 8 years to the day after the date of sale and at exactly 100,000 miles.

What is not so apparent, is that the service contract will not be a player until the factory warranty expires at 4 years/50k miles. So in reality the service contract is only 4 years/50k starting when the factory warranty ends. (It would be foolish to make a service contract claim during the factory warranty.)

The contract he posted is not the service contract; it's a dealer provided Insurance policy for the service contract. This also comes at a price (ya gotta love these guys).

The insurance policy appears designed to incentivise people to pay out-of-pocket for repairs -- use even one dollar of the service contract and the refund's toast. So owners pay for post 4 year/50k repairs, holding the contract funds in reserve for the "big one" (turbo? tranny?) and hoping to get the money back.

Dealers like to mortgage the service contract so that even a full 100% refund still nets them the 600 or so in interest paid.

As I posted above Acura does not endorse these insurance policies, which calls into question the Acura name appearing on it.
Old 09-09-2010, 09:38 PM
  #28  
Instructor
Thread Starter
 
truelies's Avatar
 
Join Date: Sep 2010
Posts: 151
Likes: 0
Received 0 Likes on 0 Posts
What you said is correct. I have an other yellow paper that is a real "acura care" 8 year 100,000 miles.

I think the way is like this: I paid $2100, acura care got $500. The rest $1600 gives to dealer, they do the repair. If they refund me $2100 8 years later, how can they make profit? I think they will think some way to void it.




Originally Posted by XLR8R
He bought a dealer provided service contract. The service contract expires 8 years to the day after the date of sale and at exactly 100,000 miles.

What is not so apparent, is that the service contract will not be a player until the factory warranty expires at 4 years/50k miles. So in reality the service contract is only 4 years/50k starting when the factory warranty ends. (It would be foolish to make a service contract claim during the factory warranty.)

The contract he posted is not the service contract; it's a dealer provided Insurance policy for the service contract. This also comes at a price (ya gotta love these guys).

The insurance policy appears designed to incentivise people to pay out-of-pocket for repairs -- use even one dollar of the service contract and the refund's toast. So owners pay for post 4 year/50k repairs, holding the contract funds in reserve for the "big one" (turbo? tranny?) and hoping to get the money back.

Dealers like to mortgage the service contract so that even a full 100% refund still nets them the 600 or so in interest paid.

As I posted above Acura does not endorse these insurance policies, which calls into question the Acura name appearing on it.
Old 09-30-2010, 03:35 PM
  #29  
Instructor
 
DannyZRC's Avatar
 
Join Date: Sep 2010
Posts: 162
Received 32 Likes on 21 Posts
they make profit by earning interest on your money while they hold it.

you're giving them a 0% loan on the service contract amount, they are turning that 0% cash into either reduced principals on their various loans, or into some interest bearing financial instrument.

I don't think the dealer is trying to get you to pay for service out of cash, I think they're just trying to get you to think "well, if I never need the warranty I'll just get a refund" rather than "can I expect to get a return on my warranty purchase equal or greater than it's cost?". if you're asking the first question, they're making more money than if you're asking the second question.
Old 10-04-2010, 09:56 AM
  #30  
Trolling Canuckistan
 
black label's Avatar
 
Join Date: Oct 2005
Location: 100 Legends Way, Boston, MA 02114
Age: 50
Posts: 10,453
Received 811 Likes on 644 Posts
Originally Posted by truelies
What you said is correct. I have an other yellow paper that is a real "acura care" 8 year 100,000 miles.

I think the way is like this: I paid $2100, acura care got $500. The rest $1600 gives to dealer, they do the repair. If they refund me $2100 8 years later, how can they make profit? I think they will think some way to void it.
I'm pretty sure you have it backwards. You paid Acura Care $1600, the dealer made a $500 profit on the sale.

The big catch I see in that 100% Money Back Gaurantee is that you will need to keep the car for 8 years or put 100,000 miles on it to get the refund. I think the dealer is banking on the fact that very few people buy a new car and keep it for that long. If you trade it in in 5 years, you get nothing, if you total it, you get nothing.

FWIW, most service contracts/extended warraties will pay you back a pro-rated portion if you get out of the vehicle before the coverage expires.
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
BobbyGraham388
4G TL (2009-2014)
12
10-22-2015 05:05 PM
snorf
2G RDX (2013-2018)
7
09-17-2015 10:04 PM
asahrts
Member Cars for Sale
0
09-04-2015 05:55 PM
DRR98
1G RDX Problems & Fixes
5
09-02-2015 10:52 AM
emsrph
2G RDX (2013-2018)
3
08-31-2015 10:28 AM



Quick Reply: Just buy a new RDX, about the Warranty



All times are GMT -5. The time now is 04:18 PM.