First Service Experience

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Old Jan 3, 2007 | 07:18 PM
  #1  
F.Rizzo's Avatar
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Trailingthrottleoversteer
 
Joined: Dec 2006
Posts: 322
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From: Los Angeles, CA
First Service Experience

As some of you know, I got the RDX about 3 days ago. I noticed that my traffic display was not working, so at 5:30 on the way home yesterday I thought I'd pop into the Acura dealer (Keyes Acura in Van Nuys) on the way home to see if I'm doing something wrong.

The service writer tried to reset the XM from his computer and after a few minutes we realize that it did not solve the problem. The service manager is there working late so he comes over and tries to help also. He calls the shop foreman at home on his personal cell phone and explains the problem while the RDX is in the service drive. The foreman walks him thru crawling under the dash and pulling the XM fuse and waiting a few minutes, he reseats the fuse, resets the XM from his computer and we wait 10 mins for the XM to "re-link" to the satellites. Bingo, it's all good now!

Pretty impressive to have the service manager, service writer and the shop foreman working on my car AFTER the service department closed ! Makes me like the car even more.

Coming from a BMW, I was expecting to hear "our next appointment is March 3rd"


BTW, I was peering over his shoulder and saw how to access the service menu for the Nav ........

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Old Jan 3, 2007 | 09:33 PM
  #2  
DogPatch's Avatar
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Joined: Sep 2006
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Originally Posted by F.Rizzo
As some of you know, I got the RDX about 3 days ago. I noticed that my traffic display was not working, so at 5:30 on the way home yesterday I thought I'd pop into the Acura dealer (Keyes Acura in Van Nuys) on the way home to see if I'm doing something wrong.

The service writer tried to reset the XM from his computer and after a few minutes we realize that it did not solve the problem. The service manager is there working late so he comes over and tries to help also. He calls the shop foreman at home on his personal cell phone and explains the problem while the RDX is in the service drive. The foreman walks him thru crawling under the dash and pulling the XM fuse and waiting a few minutes, he reseats the fuse, resets the XM from his computer and we wait 10 mins for the XM to "re-link" to the satellites. Bingo, it's all good now!

Pretty impressive to have the service manager, service writer and the shop foreman working on my car AFTER the service department closed ! Makes me like the car even more.

Coming from a BMW, I was expecting to hear "our next appointment is March 3rd"


BTW, I was peering over his shoulder and saw how to access the service menu for the Nav ........

yep, it's a 4 button combo. i posted about it a month or two ago on here, after taking a peek in the TL forums, and seeing an easter egg thread.

i figured that that since acura likes sharing components across models, that it would work on the RDX's system, and sho 'nuff, it did.
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Old Jan 4, 2007 | 12:31 AM
  #3  
sasair's Avatar
Three Wheelin'
 
Joined: Sep 2006
Posts: 1,855
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From: Virginia
Originally Posted by DogPatch
yep, it's a 4 button combo. i posted about it a month or two ago on here, after taking a peek in the TL forums, and seeing an easter egg thread.

i figured that that since acura likes sharing components across models, that it would work on the RDX's system, and sho 'nuff, it did.
Its a 3 button combo on the RDX....I forget what buttons, but the top and bottom button on the left, and the top button on the right. Hold all 3 down for 5 seconds.... I think I posted this already in the thread about altitude/elevation on the nav.
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