problem with green dvd update

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Old 04-28-2017, 12:17 PM
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problem with green dvd update

i downloaded the newest green dvd update for my 2011 mdx, followed all the instructions to the "T", now it is constantly re-booting, showing the "starting the background software update. please wait a moment....". when it reboots, the audio and nav both shut off before returning. any thoughts?
Old 04-28-2017, 02:49 PM
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Welcome to the forums.

This thread has been moved from the First Generation TSX Discussion (2004-2008) Forum to the appropriate subsection so you can hopefully get more help.
Old 04-29-2017, 08:07 AM
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It shouldn't be an internet download for the Navi update?

You have to submit your VIN, Navi S/N, and database version first on the Acura Navi update disk website. You should get an update disk in the mail with a long Passcode to enter to start the update in an email. If you done anything other than those steps might be the reason for the fubar navi system.

Link: The Official Acura Map Update Site Acura 2017 Green DVD Map Update HERE
Old 04-30-2017, 03:02 PM
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Originally Posted by mrgold35
It shouldn't be an internet download for the Navi update?

You have to submit your VIN, Navi S/N, and database version first on the Acura Navi update disk website. You should get an update disk in the mail with a long Passcode to enter to start the update in an email. If you done anything other than those steps might be the reason for the fubar navi system.

Link: The Official Acura Map Update Site Acura 2017 Green DVD Map Update HERE
Have you successfully done this recently? I'm contemplating updating the map this year or next.
Old 04-30-2017, 04:49 PM
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Originally Posted by nats007
Have you successfully done this recently? I'm contemplating updating the map this year or next.
I did the map update a few weeks ago for the 2nd time (1st time in 2014 when I purchased the 11 MDX used). No change in the +20 minute DVD load both times. Zero indication of what was updated with the database or firmware before/after both times also. All my presets, address book, and settings stayed the same afterwards. I updated because I have 5-6 trips planned out of state and wanted newer navi maps. It took about 4 hours for the XM satellite to finish the update after I ejected the DVD.

Hint: leave the MDX running or use a battery tender for the 20 min DVD load because that might kill your OEM battery like it did to me back in 2014. The 4 hour satellite download starts/stops every time you start the MDX to run your normal errands/work commute. No need for the MDX to idle in the driveway for 4 hours for the last step.
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