Bluetooth Connection Dropping - AcuraZine - Acura Enthusiast Community

Notices

Bluetooth Connection Dropping

 
Old 01-02-2019, 02:20 AM
  #1  
New Member
Thread Starter
 
Join Date: Jan 2019
Age: 44
Posts: 1
Thanks: 0
Thanked 0 Times in 0 Posts
Bluetooth Connection Dropping

Hello,

11 mdx tech keeps dropping the bluetooth connection to my phone while streaming music. i have about a 30 minute ride to work and it usually drops about 3-5 times. the radio display will show "no connect" then will reconnect after 30-60 seconds and continue playing music. has happened with 3 different phones ive had. my phone doesnt do this with anything else like bluetooth speakers or headphones.

took to the dealer and they replaced the hfl unit under warranty, problem persists.

i have never had a dropped connection while on a phone call, and sometimes take conference calls in the car that last 30-45 minutes.
bobmehta is offline  
Old 01-02-2019, 05:29 PM
  #2  
Registered Member
 
Join Date: Aug 2013
Location: Orlando, FL
Age: 36
Posts: 534
Thanked 76 Times in 68 Posts
Originally Posted by bobmehta View Post
Hello,

11 mdx tech keeps dropping the bluetooth connection to my phone while streaming music. i have about a 30 minute ride to work and it usually drops about 3-5 times. the radio display will show "no connect" then will reconnect after 30-60 seconds and continue playing music. has happened with 3 different phones ive had. my phone doesnt do this with anything else like bluetooth speakers or headphones.

took to the dealer and they replaced the hfl unit under warranty, problem persists.

i have never had a dropped connection while on a phone call, and sometimes take conference calls in the car that last 30-45 minutes.
The HFL module is known to fail per posts I've read, but I have not had this issue with our MDX. If you had it replaced at the dealer recently, I'd recommend you take it back and say the issue is still present for them to resolve it under warranty.
nats007 is online now  
Old 01-15-2019, 09:21 PM
  #3  
Registered Member
 
wilsel's Avatar
 
Join Date: Jun 2005
Age: 39
Posts: 250
Thanked 4 Times in 4 Posts
Since they already replaced the HFL, I would ask if there's an updated software for the headunit they can install. It may have a bug, and be dropping connection to the HFL. If that doesn't fix it, it could also be your phone. Whatever app you're streaming with may need an update, or you recently received an update that is causing the problem. If you're using Spotify lets say, you could try uninstalling the latest update, or check to see if there's a newer update.

Last edited by wilsel; 01-15-2019 at 09:24 PM.
wilsel is offline  
 
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
smaxsomeass
1G & 2G MDX Discussion (2001-2013)
0
06-11-2017 08:37 PM
tzakiel
1G & 2G MDX Discussion (2001-2013)
2
09-27-2016 10:57 AM
mrstevegross
First Generation TSX Discussion (2004-2008)
1
09-04-2009 11:23 PM
yanotkaj
Technology
23
04-09-2009 03:43 PM
conester
3G TL Audio, Bluetooth, Electronics & Navigation
13
03-26-2008 02:40 AM


Thread Tools
Search this Thread
Quick Reply: Bluetooth Connection Dropping


Contact Us Advertising Cookie Policy Privacy Statement Terms of Service

© 2019 MH Sub I, LLC dba Internet Brands

We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.