Stealership wants $420 for new Rotors

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Old 05-17-2005, 11:07 AM
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Angry Stealership wants $420 for new Rotors

I have 2003, 3.2 TL and my rotors were warped at 30 K. The dealer re surfaced them and installed new pads.
I am 42 K now, and when i brake at high speed it starts vibrating. Even while driving it vibrates. The delear says its the rotors and I should replace them as there is a ridge on rotors and can't be fixed by resurfacing them.
Guys do you think I can call customer service and force the dealership to replace them under warranty. or should go and get really good after market rotors?
I think the dealer is just trying to rip me off.

Anil
Old 05-17-2005, 11:12 AM
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I don't there's any doubt that they are rying to rip you off!! I doubt you'll get anywhere asking for warranty replacement, though. They are wear-out parts like tires and oil that aren't warranteed. You shold be able to buy good rotors and pads for under $250.00 total, and replace them in under an hour.
Old 05-17-2005, 11:14 AM
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hey im in CT too where you bringin the car? north haven? id call acura client services, these rotors are a known issue with this car , or to further eliminate hastle just get new aftermarket performance rotors
Old 05-17-2005, 11:50 AM
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There is a TSB on the brakes... Talk to another service advisor. Tell them you had to break in an emergency and that the wheel almost shook off your hands. Tell them you felt "un-safe" and would like the situation remedied immediatly. If you have more than 50% of your pads left all around, clearly your rotors are defective and can cause a "problem" in traffic. If you get nowhere, ask the advisor the name of the person they report to and their position. If you need to talk to that person, repeat the proceedure.... all the way to the top. Mention that how they take care of you now will reflect who you go to when your warranty is up (soon). For enphasis, throw in a couple of the other dealershoips name's in the area. If you still are getting nowhere, take your business somewhere else. Good luck.
Old 05-17-2005, 12:01 PM
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I have a 3rd Gen TL but read there was a rotor issue (mine had an uneven braking pattern and steering wheel shook) and dealer fixed without a problem at 13k miles.
Old 05-17-2005, 01:40 PM
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thanks guys for your input.
yes I go to the North haven Acura. That's where i bought the car from. they gave me 100k free oil changes and thats why i go there. but i m not too happy with their attitude so far.
Old 05-17-2005, 05:02 PM
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Originally Posted by anil1203
I have 2003, 3.2 TL and my rotors were warped at 30 K. The dealer re surfaced them and installed new pads.
I am 42 K now, and when i brake at high speed it starts vibrating. Even while driving it vibrates. The delear says its the rotors and I should replace them as there is a ridge on rotors and can't be fixed by resurfacing them.
Guys do you think I can call customer service and force the dealership to replace them under warranty. or should go and get really good after market rotors?
I think the dealer is just trying to rip me off.

Anil
My 2000 rotors were replaced under warranty due to there design being so thin they premaurely wore out causing vibration, look into that......
Old 05-17-2005, 05:11 PM
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Originally Posted by anil1203
I have 2003, 3.2 TL and my rotors were warped at 30 K. The dealer re surfaced them and installed new pads.
I am 42 K now, and when i brake at high speed it starts vibrating. Even while driving it vibrates. The delear says its the rotors and I should replace them as there is a ridge on rotors and can't be fixed by resurfacing them.
Guys do you think I can call customer service and force the dealership to replace them under warranty. or should go and get really good after market rotors?
I think the dealer is just trying to rip me off.

Anil
when your rotors were warped at 30K, did they resurface them under warantee?
Old 05-17-2005, 06:22 PM
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They replaced mine under warranty. I didn't even ask them to. We took it in for something completely different.
Old 05-17-2005, 06:32 PM
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what about my car i have no extended warranty im 66k and my rotors are warped for the 3rd time dealer said i gotta pay 400 i am not payin a DAMN thing to them for some messed up rotors they prolly refurbished like these damn trannys someone help me out!!!
Old 05-17-2005, 06:45 PM
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Buy them off Ebay i Did payed about 120 for all four and payed 80 on install they work sick but i have a stock engine so i dont need no crazy stoping power but they do work sick but for how long ill let you know Lol Just playing
Old 05-17-2005, 06:46 PM
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Originally Posted by VITEK
what about my car i have no extended warranty im 66k and my rotors are warped for the 3rd time dealer said i gotta pay 400 i am not payin a DAMN thing to them for some messed up rotors they prolly refurbished like these damn trannys someone help me out!!!
Your warranty is OVER homeboy. Acura won't do shit. Do your research on some good aftermarket rotors. You can get some factory replacement rotors from Brembo or Willwood. Check out NOPI. They got some great prices.
Old 05-17-2005, 06:59 PM
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The stealership close to my house wanted 750+taxes+install for 4 rotors! So i gave him the big and left.
Old 05-17-2005, 07:44 PM
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Originally Posted by VITEK
what about my car i have no extended warranty im 66k and my rotors are warped for the 3rd time dealer said i gotta pay 400 i am not payin a DAMN thing to them for some messed up rotors they prolly refurbished like these damn trannys someone help me out!!!
From Oreilly Auto parts I bought 2 front rotors and brake pads for front and rear for $177, if I remember correctly. I know that Brembo has some rotors available for like $58 apiece, which is damned reasonable. You don't *need* slotted or drilled, you jsut need rotors that work. I replaced the abovementioned components about 12K miles ago (at 93K miles) and not a hint of problems so far.
Old 05-18-2005, 09:51 AM
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With 60K on my 2003 Type-S I went online to Tirerack and ordered Brembo OEM rotors and pads. Very good price. I installed them and my brakes don't shake the steering wheel anymore. I like Acura but clearly they have a problem here. But so do Infiniti/Nissan and others.
Old 05-18-2005, 05:31 PM
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$420?!?!?!? Maybe they are made of hemp.
Old 05-18-2005, 07:27 PM
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Buy aftermarket rotors. Wont be any worse than the factory ones. Check out Rotora's also.
Old 05-18-2005, 09:29 PM
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Do as Hyde said, Rotors are far better. For $420 they better suck and f*ck you as well
Old 05-18-2005, 11:04 PM
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my stealership charged me $140 x 2 for the front two replaced.
Old 05-19-2005, 10:44 AM
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If you look in the Off Topic Section I am selling the ROTORA slotted and cross-drilled rotors. I do have the combo rotors in stock and hopefully I will get the ROTORA slotted rotors back in stock shortly.

Josh
Excelerate LLC
Old 06-09-2005, 10:44 PM
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I won the battle with the stealership.
I fought with the customer service and made them replace my rotors for free, also rotate and balanced my tires for free. i basically told them i was considering buying another car but this experience of going thru new rotors so quickly and paying for it even though some dealers do this under warranty will affect my decisions. those guys realized it and did it as a courtesy.
i m a happy camper now. lets see how long these new rotos last.

cheers
Old 06-09-2005, 11:53 PM
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Originally Posted by anil1203
I have 2003, 3.2 TL and my rotors were warped at 30 K. The dealer re surfaced them and installed new pads.
I am 42 K now, and when i brake at high speed it starts vibrating. Even while driving it vibrates. The delear says its the rotors and I should replace them as there is a ridge on rotors and can't be fixed by resurfacing them.
Guys do you think I can call customer service and force the dealership to replace them under warranty. or should go and get really good after market rotors?
I think the dealer is just trying to rip me off.

Anil

You think that they're trying to rip you off? Don't think, know that they are. There is simply no sense in buying rotors from the dealership when you can get them somewhere else for a helluva lot less.
Old 06-10-2005, 12:19 AM
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at 42k miles, you still want to ask for warrenty replacement?

get some Brembo OE blanks, they are 60 each and they are gd
Old 06-10-2005, 01:10 AM
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I have a set of 4 rotors with the pads from my '99 tl that only have about 8k miles on them. I'll sell them for $100 w/shipping. Just email me if your interested at ecuellar23@gmail.com
Old 06-23-2005, 02:02 PM
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Dealed. I take them. Check you email.
Old 06-23-2005, 07:34 PM
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Originally Posted by anil1203
I have 2003, 3.2 TL and my rotors were warped at 30 K. The dealer re surfaced them and installed new pads.
I am 42 K now, and when i brake at high speed it starts vibrating. Even while driving it vibrates. The delear says its the rotors and I should replace them as there is a ridge on rotors and can't be fixed by resurfacing them.
Guys do you think I can call customer service and force the dealership to replace them under warranty. or should go and get really good after market rotors?
I think the dealer is just trying to rip me off.

Anil


back when i first bought my TL...2000 TL - 2 years ago with 24k miles on it...
the rotors needed to be replaced and i took it to the local acura dealer and they replaced them under warranty...


paid nothing...zip...zero...
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