Computer virus help...UgH! FML!
12-17-2014, 04:10 PM
#1
Suzuka Master
Thread Starter
Computer virus help...UgH! FML!
I have a computer virus and it keeps coming up with a warning and wants me to ring a number. Like that would happen.
My question is: should I pay Dell to help me back up my computer and reset my Windows 8? Or can I try buying the upgraded version of Avast?
It is a computer I use for work and can work around it for now. Help!
My question is: should I pay Dell to help me back up my computer and reset my Windows 8? Or can I try buying the upgraded version of Avast?
It is a computer I use for work and can work around it for now. Help!
12-17-2014, 04:45 PM
#3
porn's a bitch to watch at work man lol
try safe mode but if you do not have admin rights to the machine you are gonna need to get IT help if it is a corporate machine
try safe mode but if you do not have admin rights to the machine you are gonna need to get IT help if it is a corporate machine
12-17-2014, 04:47 PM
#4
Needs more Lemon Pledge
PM Stunna or Whiskers.
and STOP browsing porn on a work computer!
and STOP browsing porn on a work computer!
12-17-2014, 05:32 PM
#5
Go Giants
Ill remote in and fix it for free - PM me.
12-17-2014, 05:37 PM
#6
Sanest Florida Man
go to control panel, then programs and features (or click uninstall a program). Sort that list by date modified. Uninstall everything that was installed on the day you first got infected.
download malwarebytes here https://ninite.com/malwarebytes/
run that program it will install malwarebytes
then open malwarebytes after it installs, there will be an icon on the desktop
run the scan and after it's done hit "quarantine all" in the lower left hand corner
then reset your browser homepage and search settings, those steps vary by browser
download malwarebytes here https://ninite.com/malwarebytes/
run that program it will install malwarebytes
then open malwarebytes after it installs, there will be an icon on the desktop
run the scan and after it's done hit "quarantine all" in the lower left hand corner
then reset your browser homepage and search settings, those steps vary by browser
12-17-2014, 05:37 PM
#7
Trending Topics
12-17-2014, 05:38 PM
#8
Sanest Florida Man
^Whiskers if you get stuck just follow those instructions 
12-17-2014, 05:39 PM
#9
Go Giants
Always run MBAM in safe mode with networking.
12-17-2014, 05:40 PM
#10
Team Owner
12-17-2014, 05:42 PM
#11
Team Owner
12-17-2014, 05:45 PM
#12
12-17-2014, 05:47 PM
#13
Go Giants
12-17-2014, 05:49 PM
#14
Sanest Florida Man
Meh IME I've never found that to be necessary. It doesn't hurt, but I'm not walking him through that 
12-17-2014, 05:59 PM
#15
Go Giants
12-17-2014, 06:37 PM
#16
Needs more Lemon Pledge
12-17-2014, 06:39 PM
#17
Go Giants
Ive tried.
12-17-2014, 07:47 PM
#18
Race Director
12-17-2014, 08:42 PM
#20
Race Director
Did you tell MBAM to also do a root kit scan?
12-17-2014, 09:32 PM
#21
Needs more Lemon Pledge
12-17-2014, 09:48 PM
#22
Sanest Florida Man
click my link brah, it'll blow your mind!
12-17-2014, 09:51 PM
#23
Sanest Florida Man
Here's how to reset internet explorer settings, do that after running malwarebytes
Change or reset Internet Explorer settings - Windows Help
Change or reset Internet Explorer settings - Windows Help
12-17-2014, 09:53 PM
#24
Sanest Florida Man
Also follow these steps to see if you have a proxy server enabled and to disable it. Proxy servers are often used by malware to inject ads into websites you visit. If you're still having ads after running malwarebytes you might have a proxy server running that's injecting those ads.
12-17-2014, 10:06 PM
#25
Sanest Florida Man
If you want to run a root kit scan which isn't a bad idea here's the two that I use.
Eset
http://download.eset.com/special/ESETSirefefCleaner.exe
Eset is an instant scan, as soon as you run it it'll tell you immediately if you're infected. If you are click "y" to remove and then "y" to restart. If not you'll just press enter to close the program
The other is Kaspersky TDSSKiller
Downloading TDSSKiller
Download and run that, it only takes a minute to scan, if it finds any rootkits choose cure and restart.
Eset
http://download.eset.com/special/ESETSirefefCleaner.exe
Eset is an instant scan, as soon as you run it it'll tell you immediately if you're infected. If you are click "y" to remove and then "y" to restart. If not you'll just press enter to close the program
The other is Kaspersky TDSSKiller
Downloading TDSSKiller
Download and run that, it only takes a minute to scan, if it finds any rootkits choose cure and restart.
Last edited by #1 STUNNA; 12-17-2014 at 10:10 PM.
12-17-2014, 10:09 PM
#26
Race Director
IIRC, MBAM free does a rootkit scan if you tell it to.... I don't think it does by default, though.
12-17-2014, 10:12 PM
#27
Sanest Florida Man
Yes, I've not used it much so can't say how well it works. Running ESET and TDSSkiller have been almost 100% for me only in rare cases do I need to run ComboFix on top of that.
12-17-2014, 11:38 PM
#28
Suzuka Master
Thread Starter
Stunna... so far so good. I did purchase the Virus protection. $25 was not that bad and I needed it... Thanks a bunch to all, esp you and Whiskers
12-20-2014, 02:10 PM
#29
Three Wheelin'
Internet Explorer? Theres the 1st red flag.
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