Acura aware of TSX Hood shake - AcuraZine Community

Go Back   AcuraZine Community > AcuraZine TSX Community > Second Generation TSX Discussion (2009+) > Problems & Fixes
Sign in using an external account
Register Forgot Password?
Search

Reply
 
 
 
submit to reddit
 
LinkBack Thread Tools Search this Thread
Old 02-25-2009, 9:44 PM   #1
Registered Member
 
Trader Rating: (0)
Join Date: Feb 2009
Age: 63
Posts: 13
Thanks: 0
Thanked 0 Times in 0 Posts
Acura aware of TSX Hood shake

Acura Customer services responded my letter regarding noticeable hood shake at freeway speed and over modest to moderately rough pavement.

The Acura rep himself has an 09 TSX as a company car and has noticed the problem with his. Acura is monitoring the " case load" ie the number of complaints coming in from customers. They have started to look at the problem but have not issued any TSB's or other service instructions.

So I got the answer I figured i would... No fix available at this time.

PROSPECTIVE BUYERS: Throughly road test a TSX to make sure the hood shake wont bother you....

Current owners: If it bugs you...bug Acura about it Maybe they can engineer a remedy.
This ad is not displayed to registered or logged-in members.
Register your free account today and become a member on Acurazine!
Twotimer is offline   Reply With Quote
Old 02-27-2009, 4:30 PM   #2
Registered Member
 
Trader Rating: (0)
Join Date: Oct 2003
Posts: 167
Thanks: 0
Thanked 2 Times in 1 Post
Points: 8,735, Level: 62
Points: 8,735, Level: 62 Points: 8,735, Level: 62 Points: 8,735, Level: 62
Activity: 0.5%
Activity: 0.5% Activity: 0.5% Activity: 0.5%
"Hood shake?" What's that?
ctwickman is offline   Reply With Quote
Old 03-09-2009, 6:01 PM   #3
Registered Member
 
Trader Rating: (0)
Join Date: Apr 2007
Age: 30
Posts: 18
Thanks: 0
Thanked 0 Times in 0 Posts
Points: 3,059, Level: 34
Points: 3,059, Level: 34 Points: 3,059, Level: 34 Points: 3,059, Level: 34
Activity: 0%
Activity: 0% Activity: 0% Activity: 0%
I'm not sure the source of the shake - but try to ask your local dealer to do the "MDX hood fix". They should be able to look up a TSB for it. I haven't seen a 09 TSX with this issue yet - but surely it could be fixed the same way.
MRCOOLEY is offline   Reply With Quote
Old 03-09-2009, 7:16 PM   #4
WTH happened to my garage
 
HeavyDuty's Avatar
 
Trader Rating: (0)
Join Date: Sep 2008
Location: Jacksonville, FL
Age: 47
Posts: 1,744
Thanked 67 Times in 50 Posts
Points: 7,187, Level: 56
Points: 7,187, Level: 56 Points: 7,187, Level: 56 Points: 7,187, Level: 56
Activity: 0%
Activity: 0% Activity: 0% Activity: 0%
Quote:
Originally Posted by ctwickman View Post
"Hood shake?" What's that?
When you drive over somewhat rough roads or railroad tracks, etc, the hood will shake a little bit and can be seen through the base of the windshield. It's most noticeable at the edges.

I bet a good cowl brace tying the strut towers and the firewall area together would help a lot. Hopefully there will be something in the near future.
__________________
2005 Odyssey Touring...with...uh...run flats?
1998 Tacoma PreRunner, Michelilns, cold air, Bilsteins, cigarette burns in the seat.
1995 Nissan w/stuff
HeavyDuty is offline   Reply With Quote
Old 03-10-2009, 4:17 PM   #5
Registered Member
 
Trader Rating: (0)
Join Date: Feb 2009
Posts: 6
Thanks: 0
Thanked 0 Times in 0 Posts
HeavyDuty, who did you write a letter to Acura Customer Service? Email?
jolces is offline   Reply With Quote
Old 03-10-2009, 4:38 PM   #6
WTH happened to my garage
 
HeavyDuty's Avatar
 
Trader Rating: (0)
Join Date: Sep 2008
Location: Jacksonville, FL
Age: 47
Posts: 1,744
Thanked 67 Times in 50 Posts
Points: 7,187, Level: 56
Points: 7,187, Level: 56 Points: 7,187, Level: 56 Points: 7,187, Level: 56
Activity: 0%
Activity: 0% Activity: 0% Activity: 0%
Quote:
Originally Posted by jolces View Post
HeavyDuty, who did you write a letter to Acura Customer Service? Email?
I haven't written to anyone, I think that was twotimer or someone else.

Some cars do it more than others, this one does do it, but unless you're concentrating on the hood, you probably won't see it.
__________________
2005 Odyssey Touring...with...uh...run flats?
1998 Tacoma PreRunner, Michelilns, cold air, Bilsteins, cigarette burns in the seat.
1995 Nissan w/stuff
HeavyDuty is offline   Reply With Quote
Old 03-11-2009, 9:26 AM   #7
Registered Member
 
Trader Rating: (0)
Join Date: Feb 2009
Age: 63
Posts: 13
Thanks: 0
Thanked 0 Times in 0 Posts
Threadstarter
Quote:
Originally Posted by jolces View Post
HeavyDuty, who did you write a letter to Acura Customer Service? Email?
I wrote a letter and sent it US Mail with a copy to dealer. Always write a respectful letter with FACTS. You will get some attention.


Copy of the letter with specifics deleted follows:

February 21, 2009




Acura Client Services
1919 Torrance Blvd.
Torrance, California 90501
Re: Case xxx xxx xxxxx x
Having had very good experience with our first 2004 TSX we recently purchased a new 2009 TSX.
The new TSX exhibits quite a bit of hood vibration or flutter. The hood will exhibit mild shaking at slow speeds over road joints or on modestly rough pavement. I also noted the flutter or vibration at freeway speeds on smooth pavement when driving into the wind.
The service department at the selling dealer, XXXXX Acura, concurred on a test drive that the hood does indeed "bounce around". They took the car in for service and provided me a 2009 TL as a loaner.
XXXXX Acura has advised me that they could not make any adjustments to alleviate the problem. They said they drove two other new TSX's they had in inventory and that they too exhibit the same behavior. The dealer maintains that it is therefore considered to be "normal for the TSX" and nothing can be done.
I find it hard to believe that Acura would consider this kind of hood vibration normal. It is not something an Acura customer expects from such a quality vehicle. I noted that the Acura TL loaner I drove certainly did not have the problem even when driving over the very same roads that cause the problem with the TSX.
Your consideration of this problem and any recommended solution would be appreciated.

Sincerely

cc The Dealer
Twotimer is offline   Reply With Quote
Old 03-11-2009, 5:08 PM   #8
Registered Member
 
Trader Rating: (0)
Join Date: Feb 2009
Posts: 6
Thanks: 0
Thanked 0 Times in 0 Posts
Thanks Twotimer. Who did you get a response from? Acura Customer Service in writing?
jolces is offline   Reply With Quote
Old 03-11-2009, 5:08 PM
AcuraZine
Acura Integra




Paid Advertisement


 
 
 
submit to reddit
Reply

Tags
2009, acura, customer, email, flutter, freeway, hood, normal, rdx, service, shake, shakes, shaking, tsx, vibration

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 9:27 PM.



Honda and the Honda marquee are registered trademarks of the American Honda Motor Company, Inc. Neither American Honda Motor Company nor its subsidiaries or affiliates shall bear any responsibility for Acurazine.com content, comments, or advertising. Acurazine.com is not affiliated with American Honda Motor Company in any way. American Honda Motor Company does not sponsor, support, or endorse Acurazine.com in any way. Copyright/trademark/sales mark infringements are not intended or implied.
Passwords Backup