WeatherTech digital floor mats problem.
02-20-2014, 04:39 PM
#42
After a couple years with the Weather Tech liners I can submit they are far from perfect, however the last time I barfed in the passenger side liner it held all but a tiny bit of pineapple margarita that I upchucked into the liner.
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Tonyware (02-20-2014)
02-21-2014, 06:42 AM
#44
02-21-2014, 07:00 PM
#45
Instructor
Thread Starter
arek1200, just got a response from autoaccessories.com that WeatherTech is going to ship me the redesigned liner.
Good Morning,
The front set for this vehicle has been redesigned, Weathertech is sending you a
replacement for the front set only. Please allow 7-10 business days for delivery.
Have a great day!
Diane
Returns Dept
Good Morning,
The front set for this vehicle has been redesigned, Weathertech is sending you a
replacement for the front set only. Please allow 7-10 business days for delivery.
Have a great day!
Diane
Returns Dept
Good for you!
I have a WeatherTech Canadian distributor/supplier office 20min away form my house, will go there probably on Saturday...Hopefully ,they will be able to help me...(may not be easy as I lost my receipt..)and replace at least driver's side mat...
02-21-2014, 07:55 PM
#46
Damn, I knew I should have splurged the extra cash for the WeatherTech Digital Floor Liners rather then settle for the OEM All Weather Mats. Living on Long Island this past winter, I'm scared to see what the carpet around my mat looks like from all the snow melt and salt. The mat itself is pretty disgusting.
02-21-2014, 08:37 PM
#47
2012 AcuraTL Adv
arek1200, let them know that this is a major safety issue. Won't hurt to play a little hard ball with them, although I'm not sure it'll get you the redesigned liner without the darn receipt.
Good luck and let us know the result of your visit.
Good luck and let us know the result of your visit.
02-25-2014, 12:57 PM
#50
Burning Brakes
02-25-2014, 01:12 PM
#51
Burning Brakes
Mr. Marco....classing the joint up since 2009. Really glad I got that imagery in my head right before lunch. Nice.
Last edited by sockpuppet; 02-25-2014 at 01:16 PM.
02-26-2014, 09:12 AM
#52
^True story bro!
02-26-2014, 09:55 AM
#53
Burning Brakes
So when I bought my WeatherTech mats, they had front mats for FWD and for AWD. Now, they ask if you are auto or manual. If you choose manual, they don't offer front mats for the car. I wonder what the issue is with the manual and if I should be concerned with using them in my car.
02-26-2014, 12:30 PM
#54
2G TLX-S
^^^^^
Extra (clutch) pedal on the driver's floor.
Extra (clutch) pedal on the driver's floor.
02-26-2014, 12:36 PM
#55
Burning Brakes
02-26-2014, 02:38 PM
#56
Burning Brakes
I've had issues with BMW 328i where the clutch pedal would get caught at the end of the floor mat. Also had that issue with a Honda Fit.
02-26-2014, 04:10 PM
#57
Moderator
SUCCESS!
just called weathertech, told them my situation, getting another pair of weathertech floormats, but this time with locking holes.
it was free for me to do, so i did it
just called weathertech, told them my situation, getting another pair of weathertech floormats, but this time with locking holes.
it was free for me to do, so i did it
02-26-2014, 04:50 PM
#58
Burning Brakes
But, now that you've changed your profile pic, I'd say we're all winners. That guy was freaking me out.
02-26-2014, 11:02 PM
#64
My liners are exactly like the one arek1200 has with the dome and no holes for the twist lock.
I spoke to WeatherTech and they said I had to go through the dealer that I bought the liners from. What a pain, went back almost 2 years on my email and found the order. Called Autoaccessories.com and talked to a lady there. She was like, I don't know if there's anything we can do cause it was so long ago. I told her that I bought the liners from them less than 2 years ago, warranty is for 10 years, and WeatherTech adviced me that I had to go thru them for any warranty issues.
Finally, she said for me to send her pictures of the liner and my car with my order number and see what they can do. I'm like what is the picture of the liner and the car going to do for the slipping problem that I'm experiencing.
Anyways, I sent the pictures and order number and now keeping my fingers crossed to see if I can get a satisfactory resolution.
I spoke to WeatherTech and they said I had to go through the dealer that I bought the liners from. What a pain, went back almost 2 years on my email and found the order. Called Autoaccessories.com and talked to a lady there. She was like, I don't know if there's anything we can do cause it was so long ago. I told her that I bought the liners from them less than 2 years ago, warranty is for 10 years, and WeatherTech adviced me that I had to go thru them for any warranty issues.
Finally, she said for me to send her pictures of the liner and my car with my order number and see what they can do. I'm like what is the picture of the liner and the car going to do for the slipping problem that I'm experiencing.
Anyways, I sent the pictures and order number and now keeping my fingers crossed to see if I can get a satisfactory resolution.
bought some WeatherTech mats for my daughter's honda fit
same problem w/ the "dome" - suck - don't stay in place - called Weather Tech - they were of NO HELP - zero customer service
will Never buy their product again
02-27-2014, 02:52 PM
#65
03-06-2014, 06:03 PM
#66
Moderator
got my revised weathertech mats today..
anyone want to buy my 7 month still good condition mats.. they work perfectly fine, no movement whatsoever and still in great shape.
anyone want to buy my 7 month still good condition mats.. they work perfectly fine, no movement whatsoever and still in great shape.
03-08-2014, 04:17 PM
#67
Make sure the passenger side fits correctly. I had to send my first set back due to improper fit.
08-19-2014, 08:41 PM
#69
yesterday i contacted weathertech canada and reported that my driver and passenger digitalfit liners which i bought in march last year are slipping up and down. my driver side liner also has a 2 inch gap on the left so they asked for some pictures.
they replied today and have also sent me a new set of driver and passenger liners. couldn't be happier.
the interesting thing was i also purchased a set for my 2011 RDX, and they're the same design with only a dome covering the factory twist lock. i inquired about why they can't be connected but they claimed that they're the correct design. i'll have to monitor them and if they're also slipping, i'll be demanding for a better answer.
they replied today and have also sent me a new set of driver and passenger liners. couldn't be happier.
the interesting thing was i also purchased a set for my 2011 RDX, and they're the same design with only a dome covering the factory twist lock. i inquired about why they can't be connected but they claimed that they're the correct design. i'll have to monitor them and if they're also slipping, i'll be demanding for a better answer.
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Mr Marco (08-21-2014)
08-20-2014, 04:54 PM
#70
Instructor
Hey guys I am also getting new replacement of the front new liners from weathertechcanada.com for my 2012 Acura TL SH-AWD. I purchased the old front liners last year in June 2013. They are already on they way to my home!!! I must say the service at weathertechcanada.com is just fenomenal!!!!!
Last edited by Jerry"O"; 08-20-2014 at 04:57 PM.
08-21-2014, 10:52 AM
#73
Advanced
I bought mine directly from weathertech last year and i am getting new ones shipped to me at no cost! Great customer service like this is the reason I will keep buying their products and encourage others to do so.
12-18-2014, 11:24 AM
#75
Was there any specific part number for the new redesign? I called weather tech Canada and the representative said they only come with the locks covered and said no other ones were available :S
12-18-2014, 02:18 PM
#76
Advanced
says the new part number is 445351 on the website and old my old invoice part number is 442311 (this is just for the front row)
12-18-2014, 04:32 PM
#77
Racer
Next time, I'd give these mats a try as an alternative.
F518 Style 3D Car FLoor Liner--Acura TL Waterproof All Weather 3D Car Floor Mats | Liners--www.findway.ca
Priced right and should not feel like "wood" in freezing climates.
Just wondering if there are any differences in FWD vs. AWD front mats? I have both OEM rubber mats (sucks as it doesn't hold much) and WT (old style with dome over the hook). I prefer WT for reasons stated by previous posters, living in snowbelt.
F518 Style 3D Car FLoor Liner--Acura TL Waterproof All Weather 3D Car Floor Mats | Liners--www.findway.ca
Priced right and should not feel like "wood" in freezing climates.
Just wondering if there are any differences in FWD vs. AWD front mats? I have both OEM rubber mats (sucks as it doesn't hold much) and WT (old style with dome over the hook). I prefer WT for reasons stated by previous posters, living in snowbelt.
12-25-2014, 10:19 AM
#79
Ended up ordering a set, the new part number has the cut out for the lock! Only gripe I have is that it doesn't cover the dead pedal fully but I can live with that.
12-25-2014, 04:58 PM
#80
I had the same issue
caps w/ nothing to hold in place
mfr offered nothing
will not buy again
caps w/ nothing to hold in place
mfr offered nothing
will not buy again