XM Radio: How to Renew for $77 a Year
07-24-2006, 07:46 PM
#242
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just called and the first rep hung up on me 
second rep initially told me the winback promo was a 4.95/month for 3 months deal....I stood my ground and held to the 77.7 and told her this was wrong...she must have realized and I am now locked in at 77.7 for the year until 2007!!
Thanks for the info in the thread
second rep initially told me the winback promo was a 4.95/month for 3 months deal....I stood my ground and held to the 77.7 and told her this was wrong...she must have realized and I am now locked in at 77.7 for the year until 2007!!
Thanks for the info in the thread
08-03-2006, 09:49 AM
#243
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I called the normal XM line yesterday, asked for the winback promotion, got transferred to some lady, she asked what deal I wanted and I said "The $77/yr one" and she said ok, and 30 minutes later, I'm rocking to XM again.
08-04-2006, 12:27 PM
#244
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My 3-month free trial ran out late June, and I was waiting to get a card in the mail. The first one I got was some crap deal, like 3 months of reduced rate. I waited, and yesterday in the mail I did get the 12 months for $77 offer with free reactivation. There is no "WINBACK" or other promo code printed on the card. And it says: "Applicable only to eligible XM Factory Installed Vehicles". So I don't think you'd even have to mention the "Winback", just say that you got the postcard in the mail and they're only going to ask for your Radio ID.
08-05-2006, 02:59 PM
#247
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Our $77/ year was coming to an end later this month. We got a letter in the mail telling us that our subscription was going to end and the new rate $11.33/ month blah, blah, blah. We called and told them we wanted to cancel when the subscription was up. They asked why and we told them we don't listen to it as much becasue they changed the stations and got too many commercials. The guy at XM agreed and offered to renew for another year at $77. No promotion or nothing. Of course when my subscription on my TL is up in a few months, I'm sure it will be a hassle. The TSX worked better.
08-05-2006, 05:46 PM
#248
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I just renewed my subscription for $77/yr. It was fairly simple besides the fact that I was put on hold twice for about 15 min total 
When the girl finally got on the phone I told her that I wanted to renew my subscription with the promotion for 77/yr and that was it.
When the girl finally got on the phone I told her that I wanted to renew my subscription with the promotion for 77/yr and that was it.
08-07-2006, 08:16 PM
#251
Senior Moderator
Such a deal!
What we have here is a failure to communicate. 
In the TL forum, we have been cleaning up on this non-promotion. Also, on RL. Sorry, but it didn't occur to me until now that the TSX had XM Satellite radio.
Here is the link to everything you always wanted to know about the deal including phone numbers and a script. If you look back in Part II, there is a scan of the flyer that you "received" in the mail. If they want you to read it, you can.
Remember that XM has call centers all over the country and the world so you will probably reach a different one if you call twice.
YES, people have gotten the deal two years in a row. I got the 3 months free trial, then the $60/year deal, then the $77/year deal, and am getting ready to go for another year of $77 as others have already done.
Read the instructions. Follow the script. You will be in like Flynn.
https://acurazine.com/forums/showthr...=174551&page=1
Dave
In the TL forum, we have been cleaning up on this non-promotion. Also, on RL. Sorry, but it didn't occur to me until now that the TSX had XM Satellite radio.
Here is the link to everything you always wanted to know about the deal including phone numbers and a script. If you look back in Part II, there is a scan of the flyer that you "received" in the mail. If they want you to read it, you can.
Remember that XM has call centers all over the country and the world so you will probably reach a different one if you call twice.
YES, people have gotten the deal two years in a row. I got the 3 months free trial, then the $60/year deal, then the $77/year deal, and am getting ready to go for another year of $77 as others have already done.
Read the instructions. Follow the script. You will be in like Flynn.
https://acurazine.com/forums/showthr...=174551&page=1
Dave
08-08-2006, 11:31 AM
#252
What Would Don Draper Do?
Originally Posted by Xpditor
What we have here is a failure to communicate.
In the TL forum, we have been cleaning up on this promotion. Also, on RL. Sorry, but it didn't occur to me until now that the TSX had XM Satellite radio.
Here is the link to everything you always wanted to know about the deal including phone numbers and a script. If you look back in Part II, there is a scan of the flyer that you "received" in the mail. If they want you to read it, you can.
Remember that XM has call centers all over the country and the world so you will probably reach a different one if you call twice.
YES, people have gotten the deal two years in a row. I got the 3 months free trial, then the $60/year deal, then the $77/year deal, and am getting ready to go for another year of $77 as others have already done.
Read the instructions. Follow the script. You will be in like Flynn.
https://acurazine.com/forums/showthr...2&page=1&pp=25
Dave
In the TL forum, we have been cleaning up on this promotion. Also, on RL. Sorry, but it didn't occur to me until now that the TSX had XM Satellite radio.
Here is the link to everything you always wanted to know about the deal including phone numbers and a script. If you look back in Part II, there is a scan of the flyer that you "received" in the mail. If they want you to read it, you can.
Remember that XM has call centers all over the country and the world so you will probably reach a different one if you call twice.
YES, people have gotten the deal two years in a row. I got the 3 months free trial, then the $60/year deal, then the $77/year deal, and am getting ready to go for another year of $77 as others have already done.
Read the instructions. Follow the script. You will be in like Flynn.
https://acurazine.com/forums/showthr...2&page=1&pp=25
Dave
08-08-2006, 11:49 AM
#253
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XM for $60..
how can I get that deal do you go online and enter the text?
To answer the other question as to which is better; i had a aftermarket Sirius unit in my accord, before i got my TSX. I actaully prefered the music on Sirius. XM has more channels, but I am always flipping trying to find something I recongnize much less like. It's a matter of your taste in music I suppose, but if i had had a choice i would have gotten Sirius. But XM still beats FM or the same Cd's over and over. for $60 a year its hard to beat but at $13 a month I'm not so sure.
To answer the other question as to which is better; i had a aftermarket Sirius unit in my accord, before i got my TSX. I actaully prefered the music on Sirius. XM has more channels, but I am always flipping trying to find something I recongnize much less like. It's a matter of your taste in music I suppose, but if i had had a choice i would have gotten Sirius. But XM still beats FM or the same Cd's over and over. for $60 a year its hard to beat but at $13 a month I'm not so sure.
08-08-2006, 12:41 PM
#254
Senior Moderator
Originally Posted by mykytsx
how can I get that deal do you go online and enter the text?
To answer the other question as to which is better; i had a aftermarket Sirius unit in my accord, before i got my TSX. I actaully prefered the music on Sirius. XM has more channels, but I am always flipping trying to find something I recongnize much less like. It's a matter of your taste in music I suppose, but if i had had a choice i would have gotten Sirius. But XM still beats FM or the same Cd's over and over. for $60 a year its hard to beat but at $13 a month I'm not so sure.
To answer the other question as to which is better; i had a aftermarket Sirius unit in my accord, before i got my TSX. I actaully prefered the music on Sirius. XM has more channels, but I am always flipping trying to find something I recongnize much less like. It's a matter of your taste in music I suppose, but if i had had a choice i would have gotten Sirius. But XM still beats FM or the same Cd's over and over. for $60 a year its hard to beat but at $13 a month I'm not so sure.
If at first you don't succeed, hang up and try again.
Good luck.
08-25-2006, 02:30 PM
#256
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Looks like I can't anything right today. I called XM radio and told them that the new autorenewal rates were too high and wondered if they had something better. The sales attendant named Carlos told me, "You could only do the ZWINBACK for one year, sir."
I told him that I'd like to cancel my subscription. He told me that it would be turned off immediately. wtf? I asked him if my one-year was over and he replied, "no". I asked, "My subscription is not over and you're going to turn it off?" He answered, "Yes."
I told him, "In that case, I have to call the cancel during the last day of my subscription?" He replied, "Ummm -- yeah. You could do that."
WTF?
Sounds like a newbie to me. I'm going to call again.
Strike one for now....
08-25-2006, 02:40 PM
#257
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Strike two...
Looks like the information the first attendant told me was inaccurate afterall. The attendant this time around was named Ashley and she informed me that my account will have an auto cancellation at the end of my one year contract.
She also informed me that the $77 rate applies for a single year and you're not elgible to do it back-to-back. I told her to go ahead and cancel the subscription (as advised in the script.)
Could they have possibly caught on? It seems like they are being specifically trained to deny the promotion.
My only chance relies on if they have a glitch in their system. If I cancel, I might be elgible for another year because I'm an "inactive" customer.
I'm still following the script.....
Looks like the information the first attendant told me was inaccurate afterall. The attendant this time around was named Ashley and she informed me that my account will have an auto cancellation at the end of my one year contract.
She also informed me that the $77 rate applies for a single year and you're not elgible to do it back-to-back. I told her to go ahead and cancel the subscription (as advised in the script.)
Could they have possibly caught on? It seems like they are being specifically trained to deny the promotion.
My only chance relies on if they have a glitch in their system. If I cancel, I might be elgible for another year because I'm an "inactive" customer.
I'm still following the script.....
08-25-2006, 02:44 PM
#258
Drifting
sorry if its been asked already...but..once you call for activation...is there anything you have to do(codes or what not on the headunit) or do you just turn on your xm and it will be back? thanks
08-25-2006, 03:53 PM
#259
What Would Don Draper Do?
Originally Posted by Black_6spd
Strike two...
Looks like the information the first attendant told me was inaccurate afterall. The attendant this time around was named Ashley and she informed me that my account will have an auto cancellation at the end of my one year contract.
She also informed me that the $77 rate applies for a single year and you're not elgible to do it back-to-back. I told her to go ahead and cancel the subscription (as advised in the script.)
Could they have possibly caught on? It seems like they are being specifically trained to deny the promotion.
My only chance relies on if they have a glitch in their system. If I cancel, I might be elgible for another year because I'm an "inactive" customer.
I'm still following the script.....
Looks like the information the first attendant told me was inaccurate afterall. The attendant this time around was named Ashley and she informed me that my account will have an auto cancellation at the end of my one year contract.
She also informed me that the $77 rate applies for a single year and you're not elgible to do it back-to-back. I told her to go ahead and cancel the subscription (as advised in the script.)
Could they have possibly caught on? It seems like they are being specifically trained to deny the promotion.
My only chance relies on if they have a glitch in their system. If I cancel, I might be elgible for another year because I'm an "inactive" customer.
I'm still following the script.....
same here...i called and cancelled my subscription a few weeks ago. it runs out in about a month. i'll call back and see if i can get the promotion again.
good luck..
08-28-2006, 07:04 PM
#260
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3rd time's a charm
After 2 strikes, I finally got in. I told them I "received" a flyer in the mail and would like to take advantage of it.
I proceeded to verify my address, give my radio code, and the promotion code. I now have my 2nd year @$77.
Now....
WTF is up with 20 minutes on channel 1 to re-activate??? After that, he instructed me to go to channels 7 and 175 to ensure proper signal.
I don't remember having to do that during my first activation.
I proceeded to verify my address, give my radio code, and the promotion code. I now have my 2nd year @$77.
Now....
WTF is up with 20 minutes on channel 1 to re-activate??? After that, he instructed me to go to channels 7 and 175 to ensure proper signal.
I don't remember having to do that during my first activation.
09-12-2006, 01:04 PM
#261
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Originally Posted by Black_6spd
After 2 strikes, I finally got in. I told them I "received" a flyer in the mail and would like to take advantage of it.
I proceeded to verify my address, give my radio code, and the promotion code. I now have my 2nd year @$77.
I proceeded to verify my address, give my radio code, and the promotion code. I now have my 2nd year @$77.
What was the "PROMOTION CODE" you gave them?
09-13-2006, 06:40 AM
#262
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I got a card that didn't have a promo code on it at all. It just said that it's only available for certain cars preinstalled with XM. That's us.
09-13-2006, 08:44 PM
#263
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Originally Posted by Black_6spd
After 2 strikes, I finally got in. I told them I "received" a flyer in the mail and would like to take advantage of it.
I proceeded to verify my address, give my radio code, and the promotion code. I now have my 2nd year @$77.
Now....
WTF is up with 20 minutes on channel 1 to re-activate??? After that, he instructed me to go to channels 7 and 175 to ensure proper signal.
I don't remember having to do that during my first activation.
I proceeded to verify my address, give my radio code, and the promotion code. I now have my 2nd year @$77.
Now....
WTF is up with 20 minutes on channel 1 to re-activate??? After that, he instructed me to go to channels 7 and 175 to ensure proper signal.
I don't remember having to do that during my first activation.
09-14-2006, 12:41 AM
#264
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Originally Posted by Dr. T
There are 2 XM bands, XM-1 and XM-2. To switch between the two, hit the CD/XM button. You'll probably find the sports stuff on the band you don't have on now.
I like the $60/yr promotion--I've just had XM since Sunday night and already I'm hooked.
I like the $60/yr promotion--I've just had XM since Sunday night and already I'm hooked.
Btw all the channels should be set up already. I bought the car new (06 5at) and it already had 250+ channels (there are a lot of sports channels...ie espn, espnnews, 10+ mlb channels, 5+ NCAA channels by division, etc etc)
09-15-2006, 06:06 AM
#265
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sirius vs XM
jiggaman. I have had both Sirius and now XM. I liked my sirius much better. The wife now has it. Personally their music is much more in tune with what i like. I also like the NFL over MBL. But unfortunatly acura only has the XM, and since I snuck in on the $77 a year promo (thanks acurazine..!) I am sticking with the XM for now, plus it's built in)
When I have to choose between the $13 month XM and sirius in a year.. I may go back to sirius.
When I have to choose between the $13 month XM and sirius in a year.. I may go back to sirius.
09-15-2006, 09:56 AM
#266
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Originally Posted by dmbfan36_23
So you actually canceled it and called back a couple days later to ask for ZWINBACK?
Yes -- I had to cancel it first. Just follow instructions on the TL thread:
https://acurazine.com/forums/showthr...2&page=1&pp=25
Originally Posted by Xpditor
What we have here is a failure to communicate.
In the TL forum, we have been cleaning up on this promotion. Also, on RL. Sorry, but it didn't occur to me until now that the TSX had XM Satellite radio.
Here is the link to everything you always wanted to know about the deal including phone numbers and a script. If you look back in Part II, there is a scan of the flyer that you "received" in the mail. If they want you to read it, you can.
Remember that XM has call centers all over the country and the world so you will probably reach a different one if you call twice.
YES, people have gotten the deal two years in a row. I got the 3 months free trial, then the $60/year deal, then the $77/year deal, and am getting ready to go for another year of $77 as others have already done.
Read the instructions. Follow the script. You will be in like Flynn.
https://acurazine.com/forums/show...22&page=1&pp=25
Dave
In the TL forum, we have been cleaning up on this promotion. Also, on RL. Sorry, but it didn't occur to me until now that the TSX had XM Satellite radio.
Here is the link to everything you always wanted to know about the deal including phone numbers and a script. If you look back in Part II, there is a scan of the flyer that you "received" in the mail. If they want you to read it, you can.
Remember that XM has call centers all over the country and the world so you will probably reach a different one if you call twice.
YES, people have gotten the deal two years in a row. I got the 3 months free trial, then the $60/year deal, then the $77/year deal, and am getting ready to go for another year of $77 as others have already done.
Read the instructions. Follow the script. You will be in like Flynn.
https://acurazine.com/forums/show...22&page=1&pp=25
Dave
09-20-2006, 07:37 PM
#267
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I just got my XM activated for $77/yr.
I told the analyst that I want the "$77 per year" offer. She asked for my radio ID and said it's a one time offer. Done. She did not ask for any promo code.
Thanks guys.
I told the analyst that I want the "$77 per year" offer. She asked for my radio ID and said it's a one time offer. Done. She did not ask for any promo code.
Thanks guys.
10-02-2006, 09:14 AM
#270
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I GOT CANCELLED BY XM AFTER BEING TOLD I WAS GETTING THE $77/YR!!
After a month of thinking that my XM was working after being told that I was renewed (see post above), it got suspended last Friday. Thinking it was a mistake, I called XM (after they hung up on me 4 times ) and told them my XM wasn't working for some reason.
The lady on the phone told me that I wasn't elgible for the "WINBACK" promo since I had it a year ago. That's the reason they cancelled me.
Oh well, I guess they caught up on the little glitch. I need to start burning CD's anyway. F--k paying $12 a month!
After a month of thinking that my XM was working after being told that I was renewed (see post above), it got suspended last Friday. Thinking it was a mistake, I called XM (after they hung up on me 4 times
) and told them my XM wasn't working for some reason.The lady on the phone told me that I wasn't elgible for the "WINBACK" promo since I had it a year ago. That's the reason they cancelled me.
Oh well, I guess they caught up on the little glitch. I need to start burning CD's anyway. F--k paying $12 a month!
10-04-2006, 04:06 PM
#272
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Originally Posted by Black_6spd
I GOT CANCELLED BY XM AFTER BEING TOLD I WAS GETTING THE $77/YR!!
F--k paying $12 a month!
F--k paying $12 a month!
10-09-2006, 11:01 PM
#274
What Would Don Draper Do?
ok...just remembered that i needed to call xm soon since my subscription expires in a few days.
called xm and got a rep, who was in panama city, panama of all places.
here's what happened:
1. gave her my radio code and verified my name and address.
2. she asks what she can help me with, and i say "my xm subscription is about to expire in a few days, and i got a flyer for a 12 month/$77 renewal, and i'd like to take up that offer."
3. she says she needs to get some info on that promo and puts me on hold for a few minutes.
4. she comes back and says she's updating my account. i got a little nervous because she kept thinking out loud...for example, she was like "ok...zwinback...12 months...update...". i was just waiting for her to say i couldn't do it because i had the promo last year, and i can't do it two years in a row.
5. then she says i'm all set. i didn't have to give her my credit card info since she said it was on file already.
took about 10 minutes total. whew! i dunno what i was gonna do without espn radio.
called xm and got a rep, who was in panama city, panama of all places.
here's what happened:
1. gave her my radio code and verified my name and address.
2. she asks what she can help me with, and i say "my xm subscription is about to expire in a few days, and i got a flyer for a 12 month/$77 renewal, and i'd like to take up that offer."
3. she says she needs to get some info on that promo and puts me on hold for a few minutes.
4. she comes back and says she's updating my account. i got a little nervous because she kept thinking out loud...for example, she was like "ok...zwinback...12 months...update...". i was just waiting for her to say i couldn't do it because i had the promo last year, and i can't do it two years in a row.
5. then she says i'm all set. i didn't have to give her my credit card info since she said it was on file already.
took about 10 minutes total. whew! i dunno what i was gonna do without espn radio.
10-11-2006, 12:46 PM
#275
Senior Moderator
Originally Posted by JediMindTricks
ok...just remembered that i needed to call xm soon since my subscription expires in a few days.
called xm and got a rep, who was in panama city, panama of all places.
here's what happened:
1. gave her my radio code and verified my name and address.
2. she asks what she can help me with, and i say "my xm subscription is about to expire in a few days, and i got a flyer for a 12 month/$77 renewal, and i'd like to take up that offer."
3. she says she needs to get some info on that promo and puts me on hold for a few minutes.
4. she comes back and says she's updating my account. i got a little nervous because she kept thinking out loud...for example, she was like "ok...zwinback...12 months...update...". i was just waiting for her to say i couldn't do it because i had the promo last year, and i can't do it two years in a row.
5. then she says i'm all set. i didn't have to give her my credit card info since she said it was on file already.
took about 10 minutes total. whew! i dunno what i was gonna do without espn radio.
called xm and got a rep, who was in panama city, panama of all places.
here's what happened:
1. gave her my radio code and verified my name and address.
2. she asks what she can help me with, and i say "my xm subscription is about to expire in a few days, and i got a flyer for a 12 month/$77 renewal, and i'd like to take up that offer."
3. she says she needs to get some info on that promo and puts me on hold for a few minutes.
4. she comes back and says she's updating my account. i got a little nervous because she kept thinking out loud...for example, she was like "ok...zwinback...12 months...update...". i was just waiting for her to say i couldn't do it because i had the promo last year, and i can't do it two years in a row.
5. then she says i'm all set. i didn't have to give her my credit card info since she said it was on file already.
took about 10 minutes total. whew! i dunno what i was gonna do without espn radio.
You didn't read or pay attention to the instructions?? The "zwinback" offer is for CANCELLED or EXPIRED former subscribers to "win back" their business. The offer is not extended while your current subscription is still active. That wouldn't make any business sense.
Some folks, such as you, have gotten away with doing it prematurely but most haven't. There are so many call centers and they are not organized well- to our benefit.
I suggest you let the subscription expire- as I mentioned earlier, though, make sure they have not automatically renewed you at the full rate by calling or confirming you are not still receiving the signal from XM.
You would have only received the flyer if your service was terminated.
But, in the end, whatever works! I'm just trying to make it easy for the most people.
I called to make sure mine was not going to be autorenewed on August 28th and they assured me they wouldn't. I don't see a credit card charge but I'm still getting XM radio on my TL!!! I will "let sleeping dogs lie."
10-11-2006, 01:57 PM
#276
What Would Don Draper Do?
well we'll see what happens.
today would have been the day my subscription expires, and it was working this morning on the way to work. i can see a charge pending on my credit card online statement. but it's only like $1. i guess we'll find out if it's the $77 or the "auto renewal" fee. i called back a few months ago and i asked that they just cancel my subscription when it runs out and not to auto renew it.
today would have been the day my subscription expires, and it was working this morning on the way to work. i can see a charge pending on my credit card online statement. but it's only like $1. i guess we'll find out if it's the $77 or the "auto renewal" fee. i called back a few months ago and i asked that they just cancel my subscription when it runs out and not to auto renew it.
10-11-2006, 06:59 PM
#279
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so basically when my 3 months is up just wait for it to get disconnected and then call them up and ask them for the promotion? Im getting confused lol...I wish Acura had a deal with Sirius instead of XM 
10-11-2006, 07:58 PM
#280
Senior Moderator
Originally Posted by simplyscion
so basically when my 3 months is up just wait for it to get disconnected and then call them up and ask them for the promotion? Im getting confused lol...I wish Acura had a deal with Sirius instead of XM
When your initial trial period has expired, you should be able to get the $77 deal as instructed above.
