New Phone. . .Can't Connect Bluetooth

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Old 10-22-2016, 01:10 PM
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New Phone. . .Can't Connect Bluetooth

Hi, all. I have a 2014 TL. I was using an Iphone 5S and it connected easily and worked fine from day one. New phone, Samsung Galaxy S7. For whatever reason I haven't been able to get the phone to connect with Acura HFL. Tried everything I can think of. Deleted all old data, still no go. Any suggestions? Am I looking at a trip to the dealership? Thank you.
Old 10-29-2016, 12:41 AM
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Weird I am still using my exploding Samsung Note 7 never had an issue (minus if I have a bluetooth speaker or headset connected to my phone when I started up then it causes problems. Then I have to connect manually) Some say disable wifi and test. Otherwise no clue - my wife had a strange issue with her Samsung Galaxy 6 however after I deleted it and re-added it, it went away.
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Old 10-29-2016, 06:00 AM
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Kept trying and deleting the phone and it finally took. Don't know why it was such an issue but it's now working so I'll take it.
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Old 10-30-2016, 03:00 PM
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Hey everyone. I'm a new member and Acura owner. I've done my introduction just an hour ago and would like to see if anyone has input on my Bluetooth situation. I have a 2008 TL Type S and having some issues with connecting my iPhone 7 to the Bluetooth for hands free talking. In fact I've had a tough time connecting anything. And after some research it seems I can't even stream music through the car at all? Can anyone offer up any suggestions in order to stream pandora and music from my phone? The radio itself seems pretty poor. Every channel is fuzzy and hard to even listen to. Thanks in advance for any help.
Old 11-01-2016, 10:14 PM
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Ryan I am guessing it is probably similar to the 4G - Try reposting on 3G Bluetooth board someone there might have insight there. Sorry man I went basically 1g to 4g
Old 11-01-2016, 10:39 PM
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I had to try and pair my new Pixel about 10 times before they paired. Putting it on the passenger seat did it for me, likely just a coincidence though
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johnnycanuck (01-24-2020)
Old 12-12-2016, 04:35 PM
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Update the Gracenote

I was having the same problem with my iPhone 7. It first I thought it was the module that controls the bluetooth because the phone was newer. If you go to the Acura grace notes site and update the firmware it will allow you to connect to bluetooth and play music music from your phone. Also every six months grace notes updates and it would be best to do that so that way if you buy new phone as I do every year you wouldn't have to worry about any of those connectivity problems.
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Old 12-12-2016, 05:01 PM
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I had no idea such a program even existed. I'm going to install the update and see what happens. Thank you.
Old 01-21-2017, 10:21 AM
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Originally Posted by Jamel Laval
I was having the same problem with my iPhone 7. It first I thought it was the module that controls the bluetooth because the phone was newer. If you go to the Acura grace notes site and update the firmware it will allow you to connect to bluetooth and play music music from your phone. Also every six months grace notes updates and it would be best to do that so that way if you buy new phone as I do every year you wouldn't have to worry about any of those connectivity problems.

I'm about to update Grace note now. Did it fix your iphone 7 and TL issue?
My experience with iphone 7 plus is when it connects, it would constantly disconnect and reconnect. Making it sound like it was skipping music like back in the old CD player days without Anti-Skip.
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